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41 Reviews
12.73171345
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February 29, 2012
17 people found this review helpful

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February 29, 2012
17 people found this review helpful

While it's annoying that numerous dollars are spent on glossy donation pleas, I understand marketing is necessary. However, I did some research after reading comments on this site re: CEO salary and was astonished at what I found. Robin Mahfood, CEO, like many other charity CEO's, does make an enormous salary. They are, after all, the 2nd largest charity org in the US after American Red Cross. But ethics should be present in all business dealings, especially charitable work. Not so sure here. Mahfood's immediate family received incredible salaries and perks from this organization. His family business, Essex Exports, which he ran for years, had undergone a federal investigation for fraud and sex scandal. His brother's business received tons of money thru business deals with this org. Consider that the Catholic Archdiocese of Miami has severed ties with this org. Be a smart donor - Do research before you contribute ANYWHERE!

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When was your last experience with this nonprofit?

2012

January 9, 2012
1 person found this review helpful

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Review from CharityNavigator
January 9, 2012
1 person found this review helpful

I have donated for several years now and I had to write because I am very distressed at some of the other reviews and the fact that their star rating was figured in the average. If you don't believe in helping people in other countries, that's your decision, but don't knock Food for the Poor for what they do. I wonder if some of these people have ever received a mailing from FFTP. In America, nowhere is there poverty like in the places FFTP serves. In Haiti, Guatemala and the other countries they help, there are no food banks, WIC or government programs. Children starve to death before their parents eyes and they are helpless. If you choose to ignore that, that's your privilege. The only reason I held off on 5 stars was that I don't see why a CEO of a charitable organization should make such a large salary. Could anyone address this? I have seen it many places and I just don't think it's right.

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Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2011

November 4, 2011
4 people found this review helpful

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Review from CharityNavigator
November 4, 2011
4 people found this review helpful

I have been donating to Food for the Poor for many years now. As many others have noted, fund raising contacts are very frequent, often to the point of annoyance, but the cause is just and important and I tend to overlook it. They are not unique in this regard. Despite Robin's larger than average salary, their administrative expenses remain among the lowest of any charity. I, too, wish it was less, but accept that he has built a high performing organization. Perhaps he'll think about it. Their focus is and apparently always has been the Carribean, Central and Latin America. Few would disagree that these are among the poorest of people, nations and regions in the world and have been so for generations. There are groups that specialize in Africa and elsewhere in the world and I believe it is impossible for one organization to have any long term impact by being too scattered and fragmented in their approach, with the possible exception of the Catholic Church who has great resources, both human and financial, and the largest donor base of any organization in the world. I find the criticism by so many of those in these comments to be unfounded, unworthy and in many respects petty. Look again at the total revenues of the organization and the utilization of those revenues for the mission. it's extraordinary compared to so many other higher profile groups. Food for the Poor, along with Catholic Relief Services, also does one of the best jobs of searching out matching funds and grants. I think I first became a donor more than 10 or 12 years ago, and they, along with CRS, are my two primary humanitarian charities. I've donated money, but I've also found particular satisfaction in donating animals, equipment and infrastructure so families and communities can help themselves on a more sustainable basis. I've often given these in the names of my grandchildren at Christmas and they've always taken great pleasure in helping in this way. Food for the Poor is an outstanding charity run by people who obviously care and live the mission. They are deserving of continued support and will certainly have mine.

The Great!

I've personally experienced the results of this organization in...

I have not personally experienced it but know of others who have.

Ways to make it better...

If I had to make changes to this organization, I would...

There apparently seem to be some issues with answering the phone and customer service for those who have questions and it might be good to either hire a couple of more people or attempt to address the most common concerns through a FAQ on their web site.

More feedback...

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

What specific problem, purpose, priority, or project prompted your gift?

Just the terrible poverty and hunger in the region.

Why did you make your donation at this time?

Yes

What would you tell others about this organization?

It is highly effective and worthy of substantial support by virtue of using such a high percentage of revenues for the mission.

When was your last experience with this nonprofit?

2011

November 1, 2011
7 people found this review helpful

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November 1, 2011
7 people found this review helpful

My problem with this organization is fund raising waste.

They blow their horns over their fund raising efficiency of .02; but nevertheless I find them wasteful. I am a monthly donor. Yet they still send mailing after mailing after mailing asking for funds. I have only so much.
Furthermore, these mailings are expensive. Full color spreads and postage are not cheap, even at the "charitable organization" rate.

Just the other day I got another mailing which contained a nickel. They asked me to send it back. This is absolutely a waste! Not only does it add 5 cents a copy to the mailing cost, it creates an administrative burden in dealing with whatever nickels are returned. Sadly, most nickels wind up in pocket change or in the trash. What a waste!

It is fund raising foolishness such as this that drives me nuts, causing me serious concern about continued donations to these people.

Please try to understand my point. The tiny amount I can give has already been spent on useless, wasteful fundraising. Tell me ___why I should continue?

My suggestions are:
Flag monthly/regular donor records - don't send more mailings --- this is wasteful --- they already give.

Don't put my donated money (nickels) in future mailings.

The Great!

I've personally experienced the results of this organization in...

n/a

Ways to make it better...

If I had to make changes to this organization, I would...

My suggestions are: Flag monthly/regular donor records - don't send more mailings --- this is wasteful --- they already give. Don't put my donated money (nickels) in future mailings.

October 24, 2011
3 people found this review helpful

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Review from CharityNavigator
October 24, 2011
3 people found this review helpful

What about the hungry people in this country. This organization receives federal funds for their charity and it seems to be more profitable to SHIP it away than to give it away locally.

The Great!

I've personally experienced the results of this organization in...

I called and got my questions unanswered. When asked to speak to a supervisor. My call was disconnected

Ways to make it better...

If I had to make changes to this organization, I would...

Use money for a purpose beyond profit

October 22, 2011
8 people found this review helpful

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Review from CharityNavigator
October 22, 2011
8 people found this review helpful

I have been a donor to Food for the Poor for several years. As the economy has changed, I have chosen to look more closely at the charities I have provided financial assistants. I will no longer give to Feed the Poor when the CEO is paid 403K. He is far from poor and I will not be any part of paying his salary. I will continue to feed the poor through local food banks and Food for the Hungry which has a better Charity Navigator rating.

The Great!

I've personally experienced the results of this organization in...

I am disgusted that an organization which is to provide the most and best it can to the poor and suffering would stoop so low as to continue paying a CEO such a high salary. Does Robin love his job or the paycheck?

Ways to make it better...

If I had to make changes to this organization, I would...

Hire someone with fresh ideas to best distribute funds where they are most needed, at much less cost to the organization. Rather than have someone who may be working hardest to protect their position and suck up resources of a charity cause.

October 7, 2011
5 people found this review helpful

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October 7, 2011
5 people found this review helpful

I worked with food for the poor in Jamaica where i served as a Peace Corps Volunteer. In that country they did a tremendous amount of good distributing donated goods, helping those in need through re-building/building homes, and more. Since returning to the US I have continued to give to them and have been impressed by their work in the Caribbean basin. They have assisted me in distributing goods to Jamaicans since i left.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2011

April 21, 2011
6 people found this review helpful

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April 21, 2011
6 people found this review helpful

In response to the post from March 30th by Judith Pecho:

Food For The Poor serves 15,000 hot meals six days a week at the location described by the activist writing the story. The recipients are people living nearby who have no income, and no other food resources. To receive food, people
complete a simple form, which includes the number of people in their family. They bring a card with them each time and they are supplied simple, nutritious meals of rice, beans and basic stews. The people living at this camp would only have to walk across the street to obtain access to this food. In addition to this food, Food For The Poor distributes dried beans, rice, and other staples through 2,600 beneficiaries in Haiti. When intervening with direct distribution, security is a very real concern. Food For The Poor provided food to this camp immediately after the earthquake, but was forced to stop when those outside the camp make it too chaotic to continue the distribution. At that time, Food For The Poor chose to continue along its established path of supplying churches and associations who are structured for direct distribution. The camp residents were invited to come to the canteen and sign up for hot meals. Food For The Poor has been working in Haiti since 1986. The charity accelerated its work immediately after the quake and continues to work to rebuild Haiti. Immediately after the quake, Food For The Poor was supplying food, water and sanitation to the tent cities. Since the earthquake we have published on our website and in newspapers reports with details of the work we have accomplished in Haiti. As a matter of fact, The Chronicle of Philanthropy published a list of the 50+ organizations that had collected the most money for Haiti after the earthquake and what they had done in Haiti by the end of last year. We were #13, having collected more than $20 million for Haiti. The paper reported that we had spent all the money collected by the end of October. We were the only organization of the top 20 that had spent all the money that we had collected. The report made it clear that besides spending all the money, no one had built more permanent housing than Food For The Poor (1589 double unit structures), no one had dug more wells (more than 120) or more water projects (30 solar powered water purification/chlorination systems that purify 10,000 gallons of water per day (each) no matter the condition of the water source.) Food For The Poor was the organization that sent the most food, medicines and supplies into the country after the earthquake in 2010 (1,459 containers valued at more than $205 million). There are no members of the Mahfood family on the Board of Directors of Food For The Poor. Food For The Poor continues to work to rebuild Haiti. We encourage everyone to look at all the facts before they add to the chaos with misinformation.

Food For The Poor

The Great!

I've personally experienced the results of this organization in...

Yes.

Ways to make it better...

If I had to make changes to this organization, I would...

None at the moment.

March 30, 2011
10 people found this review helpful

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Review from CharityNavigator
March 30, 2011
10 people found this review helpful

Just watched a segment on Democracy Now who had a journalist in Haiti, and they showed the Food for the Poor building, a huge multi-storied pink building across from a camp of Haiti earthquake victims living in tents. They reported this camp had under 400 people. The people are staving, hungry, and you could see that they were were thin, adults and children. They said Food for the Poor does not provide any food for them although they have asked. The journalist talked to Food for the Poor and affirmed that. Something is wrong that an organization cannot resolve whatever problems there are to see that the people in the camp directly across the street from them is provided food. Seeing the CEO's whooping salary, I wonder what their priorities are. Certainly they have outreach people that should have fixed this long ago. Charities are raking in billions, as this organization is for refugees in Haiti but the people are still living in squalid conditions lacking sufficient food, clean water, and sanitary conditions.
I called the organization in Florida to talk with an administrator about this but was only allowed to talk to a customer service person who only made excuses and refused to let me talk to someone who could explain this situation and see that it is remedied. If they cannot feed under 400 people who are starving living across the street in a very squalid camp, then why do they take donations? Shame.

The Great!

I've personally experienced the results of this organization in...

Did not like the lack of concern and over confident tone of "customer service person" who speaks mistruths to try to get rid of me as a concerned human being for those people suffering in Haiti. The journalist I know to be very reliable in his reporting about Food for the Poor not giving hungry people across their building in Porto Price, Haiti. This is a scandal.

Ways to make it better...

If I had to make changes to this organization, I would...

Find a CEO who will work for half the salary and use that money to feed the people in Haiti. Believe they should provide charts that show where the donations for Haiti victims has gone.

March 6, 2011
5 people found this review helpful

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Review from CharityNavigator
March 6, 2011
5 people found this review helpful

This charity sends unwanted goods with used donations to third world countries. THey also have a board that is primarily members of the Mahfood family. THey also collaborate with a for profit shipping company run by the Mahfood family. I wouldn't donate to them.

The Great!

I've personally experienced the results of this organization in...

No

Ways to make it better...

If I had to make changes to this organization, I would...

Have them checked out by authorities thouroughly

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