Oops! You must enter a search term greater than 3 characters.

Invite reviews

Invite friends and colleagues to share their experiences with this nonprofit
23 Reviews
1234.695655
Previous | Next
Write A Review
August 15, 2013

more

August 15, 2013

There's a general bad attitude amongst staff here. There's an assumption that anyone who comes to them for help is an idiot, not worthy of their time or courtesy. It's sad, because there's potential here. I've worked in social services for a long time and I can't imagine treating anyone the way we were treated, here.

It takes a lot to ask for help- and we never needed it until this last year when my husband had a heart attack and we lost all our income. Things are better, now- but this agency treated us like criminals or beggars when we came to them for food. We wasted two days, time & gas, just to be grilled about why we pay so much rent, and then turned away. Apparently, with our income at the time, the case manager thought we should be paying $365 rent. We live in So Cal- WHERE can we live for $365? Again, there's the assumption that every setback is permanent and that clients are perpetually poor. Moving is the solution...cant you get disability, unemployment, why are you getting loans from family? Oh wait, you need food? Sorry, we can't help you. You need to find cheaper housing.

Our entire lives, we've supported non-profits and we both volunteer extensively. Family Services Association of Redlands wont make the cut, with us. This agency is constantly losing its funding, and it should.

Ways to make it better...

If I had to make changes to this organization, I would...

Change the corporate climate. Change staff. Treat people better.

More feedback...

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2013

Previous | Next
Write A Review

Filter by reviewer role:

Support This Nonprofit

Help this nonprofit get more reviews

5 tips for getting reviews

5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
  3. Including a link in your email newsletter
  4. Putting a link in the signature of your email
    Putting a link on your facebook page and status updates
  5. Tweeting out a link to your twitter followers