Epilepsy Foundation of Greater Chicago

Rating: 3.75 stars   16 reviews

Address:

17 North State Street Suite 650 Chicago IL 60602 USA

Mission:

The Epilepsy Foundation of Greater Chicago leads the fight to stop seizures, find a cure, and overcome challenges created by epilepsy.

Target demographics:

Individuals with epilepsy, their families, and their friends

Geographic areas served:

Chicagoland and 43 northern and central Illinois counties

Programs:

"Care and Counseling," "Parent Link," "Friends Helping Friends," "Advocacy Through Education," "Support Group Network," "Seizure Smart Diet," "Shining Stars," "Camp Blackhawk," "Studio E," "Interpretations Writing Initiative," "Community Epilepsy Clinics," "Operation Outreach," "Employment Services," and "Continuing Frontline Research"

2012 Top-Rated Nonprofit
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More Info

312-939-8622
http://www.epilepsychicago.org

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Reviews for Epilepsy Foundation of Greater Chicago

Rating: 1 stars  

Don't bother scheduling a pickup, they won't come.

 
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Rating: 1 stars  

I had a pickup scheduled for today..received a confirmation and spoke to them YESTERDAY!! I had to have other people carry out eleven boxes and place them in front of my house...VERY, VERY VISIBLE from the street. The boxes were out by 6:15 AM this morning. No one came. When we called we were told the driver came by and there was nothing there????? Each and every box was labeled with EPILEPSY FOUNDATION in large letters on white paper!!!!!!!
We will never donate to Epilepsy Foundation again.

 
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Please accept our apologies and contact us at 630.465.6512 for further review. We want to do all we can to resolve this error. Thank you.

Rating: 1 stars  

You people may be doing great things for epilepsy but take me off your mailing list of "FREE DONATION PICK-UPS" !! I called and scheduled a pick up this last Monday for today. I have lots of items from mirrors, lamps, brand new/never used baby stroller, baby gates, baby clothes, women's clothes, a very little used bike, small book shelf, several wall wood shelves, wood & rattan night table, weight bench w/weights, a new decorative area rug, and a bunch of other stuff which you obviously didn't want too bad. When I scheduled the pick-up I said it was too much to just leave out in the drive way especially with the weather now. But I told them I had the day off so that I would wait until they came if they could just please ring the door bell. She said ok no problem. I know the time is between 8am and 7pm so I got up early at 7:45am ( I work a later shift at the hospital so I usually sleep in a little later) and sat here waiting. I just called at 2:25pm to get an up date to see kind of when they would be here because being my only day off until next week some time there are other things I need to get done if possible. SO when I called, the guy on the phone said there was some kind of problem and he'd have to reschedule my pick up. WHAT?!!! You people left me sitting here 6 1/2 hours waiting for you when there are many other things I need to be doing AND you couldn't even make a phone call to let me know someone screwed up?!! Who knows how long I would have sat here, til 7:00pm even, if I hadn't called you for an update on my pick-up!! How disrespectful of someone else's time!! How incredibly incompetent of you!!! I'll find another charity that actually wants the donation and who are responsible and competent and actually do what they say they will!!

 
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(Nonprofit Staff) wrote:

Dear Kathy, Thank you for your recent attempt to donate used items to our organization. We apologize for the inconvenience and look forward to resolving any errors. Please contact us at your earliest convenience: 630.465.6512 or info@epilepsychicago.org.

Rating: 1 stars  

4 people found this review helpful

This was the worst experience I have ever had! I put usable donations out for them to pick up, they were nicely boxes and stacked. they showed up and threw the boxes to the back of the truck on top of all the other things in there. I am sure most of the stuff is unusable now! All and any glass will be shattered for sure.I wish I had video of this, you would be applaud also. They also left several items in my driveway! This is not garbage! DO NOT DONATE TO THIS ORGANIZATION! There are many other charities and organizations that will actually appreciate your donations. Very Sad!

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2013

 
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Rating: 5 stars  

1 person found this review helpful

I was encouraged by a friend whose wife has epilepsy to support through participation in the annual golf outing fundraiser a couple years ago. I've golfed in the event for three years now and they are all very well run, fun events. Interestingly since my participation I've learned of at least three other friends who have family members with epilepsy. I have encouraged all of them to get involved with the foundation.

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

Likely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2012

 
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