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Nonprofit Overview

Causes: Economic Development, Education, Educational Services, Financial Counseling, Homeless & Housing, Housing Support, Human Services

Mission: Credit Card Management Services, Inc. d.b.a. Debthelper.com is an IRS Approved 501c3 Non-Profit Florida Corporation dedicated to our mission to educate, advise and empower youth to seniors to handle debt, credit and housing and to provide affordable housing opportunities through the acquisition and rehabilitation of residential properties. Debthelper.com partners with those who create opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Debthelper.com is ISO: 9001 Certified as audited by BVI, is licensed, bonded and insured to provide quality debt management services as governed by its Code of Practice and Best Practices through its membership with AICCCA, the Association of Independent Consumer Credit Counseling Agencies. Debthelper.com is a member of ACCPros, the Association of Credit Counseling Professionals, a member of the Florida Housing Coalition, a member of the NCHA National Housing Counseling Association. Debthelper.com adheres to the NISHEC National Industry Standards for Homeownership Education and Counseling and is a partner with the FHF Florida Housing Finance Corporation. Debthelper.com is a proud member of the Southeast Florida Better Business Bureau.

Target demographics: Consumers

Direct beneficiaries per year: 45000 Consumers

Geographic areas served: All States

Programs: Education for seniors 62 and other the options and alternatives and benefits of a reverse mortgage; homebuyer education and foreclosure prevention, debt management and debt consolidation, student assistance, mortgage assistance and financial education and credit counseling.

Community Stories

74 Stories from Volunteers, Donors & Supporters

4

Client Served

Rating: 5

I consider myself a client of CCMS, because as a loan originator solely for reverse mortgages every one of my clients undergoes a HUD mandated session with an objective third party. Clients who have used CCMS for that counseling session unanimously report a cordial, informative session that answers all their questions and gives them confidence that they had the whole story. I receive only compliments on this particular agency. And when I was faced with a crushing deadline for a client, CCMS went out of their way to accommodate them so we could complete the transaction on time.

5

Client Served

Rating: 5

I retired early due to a disability and was not able to make my Mortgage Payments., I applied for assistance with my Mortgage holder 2 Months before I was unable to pay. it has been 7 months and they still have not responded to my needs.
Someone told me about Florida Hardest Hit about 3 months ago. Credit Card Management Services was not only able to help me, but they did so very quickly. I was impressed with their professionalism and urgency to help. Thank you Nicola for all of your hard work and diligence. You guys have restored my confidence in these kind of Services. I can now get back on my feet thanks to you !!!!!

6

Client Served

Rating: 4

Bill Messerschmidt, This consultation was very vital with him. enabling me to be equip with all of the particulars to attain a Reverse Mortgage. Which he recommended other Information to fit my needs.
Thanks
Princis Scott

6

Client Served

Rating: 4

On Monday, March 21 2016, I had a counseling session with Bill Messerschmidt on the topic of HECM loans. Bill was 'very' thorough over the course of the session and showed complete knowledge of subject matter. Bill patiently answered all the questions I could think of. Seemed like a very likable fellow.

7

Client Served

Rating: 5

On March 11 2016 My wife and I did a counselling session on the phone for a HECM loan. Bill Messerschmidt was the counselor and he put us ease right away. What we thought may be a daunting exercise actually was informative. Thanks to Bill it was easy.

6

Client Served

Rating: 5

I worked with Mr Bill Messerschmidt today, Friday, February 26, 2016, on a Reverse Mortgage counseling session. Mr Messerschmidt was very helpful and informative and answered all of my questions about the Reverse Mortgage process. I would definitely recommend DebtHelper for anyone needing help with and understanding of the Reverse Mortgage process.

6

Client Served

Rating: 5

I had a counseling session with Bill Messerschmit on the topic of HECM loans. He was very thorough and knowledgeable. His explanations made a complicated subject understandable. In addition, he seemed concerned with me as an individual and welcomed my questions. I am very satisfied with my experience today.

6

Client Served

Rating: 4

I think Bill Messerschmit did a fine job, though his computer was down. He explained well and was patient with my questions.
RoseMary Polhemus

5

Client Served

Rating: 5

I obtained a $50,000 principle reduction on my mortgage with the assistance of my HHF advisor Nicola Butts-Wimpel ! Her diligent efforts made the process seem so easy. Her open communication and constant follow-up with me was remarkable. Whenever she sent me an email , she called to ensure that I received it. She ensured that all of the required documents were submitted as needed and explained each step along the way. The whole process took only 3 months! I am very grateful for this program and would like to say thanks again to Nicola.

Barbara B

4

Client Served

Rating: 5

Thank you for helping with my principal reduction. Nicola Helped me through the long process that got my principal reduced to a reasonable value. Thank you again. Jared Phillips