Credit Card Management Services, Inc.

Rating: 4.77 stars   53 reviews

Issues: Education, Homeless & Housing, Human Services, Economic Development

Location: 1325 N Congress Ave Ste 201 West Palm Beach FL 33401 USA

Mission: Credit Card Management Services, Inc. d.b.a. Debthelper.com is an IRS Approved 501c3 Non-Profit Florida Corporation dedicated to our mission to educate, advise and empower youth to seniors to handle debt, credit and housing and to provide affordable housing opportunities through the acquisition and rehabilitation of residential properties. Debthelper.com partners with those who create opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Debthelper.com is ISO: 9001 Certified as audited by BVI, is licensed, bonded and insured to provide quality debt management services as governed by its Code of Practice and Best Practices through its membership with AICCCA, the Association of Independent Consumer Credit Counseling Agencies. Debthelper.com is a member of ACCPros, the Association of Credit Counseling Professionals, a member of the Florida Housing Coalition, a member of the NCHA National Housing Counseling Association. Debthelper.com adheres to the NISHEC National Industry Standards for Homeownership Education and Counseling and is a partner with the FHF Florida Housing Finance Corporation. Debthelper.com is a proud member of the Southeast Florida Better Business Bureau.
Target demographics: Consumers
Direct beneficiaries per year: 45000 Consumers
Geographic areas served: All States
Programs: Education for seniors 62 and other the options and alternatives and benefits of a reverse mortgage; homebuyer education and foreclosure prevention, debt management and debt consolidation, student assistance, mortgage assistance and financial education and credit counseling.
2014 Top-Rated Nonprofit
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EIN 31-1483386
800-920-2262
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Community Reviews

Rating: 5 stars  

After many years of excellent credit, some medically related issues rendered me insolvent. In preparation for filing bankruptcy, I was required to complete a "course" in credit counseling. This site was very easy to follow and very user friendly. At the end, one must complete an interactive interview.

Needless to say, this is a very stressful time. When I called, I was fortunate to speak with a lovely representative by the name of Yadira Diaz. She was knowledgeable, friendly, and compassionate. What a wonderful "face" for your company! Please give her my thanks for making a difficult situation easier.

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Rating: 5 stars  

Mr. Francisco Vargas has been a tremendous help to my family by helping us with reestablishing a loan modification which have tried and failed numerosly and finally suceeded with his help. We are very grateful for his assistance and definitely recommend their services.

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Rating: 5 stars  

Our counselor, Debbie, did a very thorough presentation and covered every critical element of a HECM for us, making sure that we fully understood key components and considerations. We were given every opportunity to ask questions and felt comfortable doing so. It was a painless and relaxed process.
Rob in Corvallis

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Rating: 4 stars  

My counselor was Alex. Recently having become a widower, I am very uncomfortable in any making major decisions, alone, that will have [good or bad] implications for a long time to come. Alex made me feel comfortable and went slowly and was quick to clarify my moderate number of questions. His documentation follow-thru was completed as promised. I would not hesitate to use this service again.

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Rating: 5 stars  

I was laid off and was extremely concerned about possibly losing my home. If it wasn't for Nicola at Debt Helper, my home would have gone into foreclosure. Nicola assisted me through every step and made sure I understood the process. I hope no one loses their job, but if you do, there's help.
Ask for Nicola at Debt Helper ext 8021

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Rating: 5 stars  

1 person found this review helpful

A session with Claudia to best understand an HECM was a pleasure . She answered all
questions, eliminating confusion and left us with a clear understanding of the
benefits and commitment to a RMF loan. We would refer anyone seeking advice to
Claudia.....outstanding counselor and lovely person! Thank you.

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Rating: 5 stars  

1 person found this review helpful

My mother and I faced a major hardship last year. The thought of losing our home to foreclosure was not an option. Debt helper has been the greatest blessing to ours lives. Being assigned specialists like Emma and Nicola really helped to make the process smooth. There aren't enough words to express our gratitude.

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Rating: 5 stars  

I was working with Natika Spaulding, with Debt Helper, for Reverse Mortgage counseling. She was outstanding, very helpful and informative. She was a pleasure to talk with.

Thanks,
Ricky Clements
Houston, TX

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