Covenant House

Rating: 4.58 stars   50 reviews

Issues: Children & Youth, Homeless & Housing, Human Services

Location: 461 Eight Avenue New York NY 10001 USA

Mission: Covenant House provides a community of hope and healing to homeless young people in need of a safe haven. For kids who have run away from or been forced out of their family home or aged out of foster care, Covenant House provides a temporary home and a continuum of services designed to help them escape the streets forever and transition to a life with stable housing, a solid educational foundation, and sustained employment. . Founded in 1972, Covenant House has reached more than one million young people with immediate assistance and the support necessary to transition from a life on the streets to a life with a future.
Programs: Covenant House Crisis Centers provide safe housing, food, clothing, case management, counseling, medical care, and other support services. Covenant House Crisis Care programs operate 24-hours a day, 365 days a year.
2014 Top-Rated Nonprofit
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Community Reviews

Rating: 2 stars  

2 people found this review helpful

I think it is important for donors to know that, although this charity is extremely valuable, they will be put on a mailing list, not only for this organization, but countless others, as a result of the donation. Writing to request removal from these lists is not helpful. You must make a phone call to Covenant House making that specific request.
I wish I had been given the ability to opt out at the time of my donation.
My mailbox fills with envelops from Covenant House with unused return postage on it. What a poor use of funds - when I suspect not only mine, but many other donations are initially made online.
My rating of 2 stars in no way intended to reflect my opinion of the quality of service provided to the agency's target group. It is my hope that seeing the lower score, my concerns will be addressed.

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Review from Guidestar
Rating: 5 stars  

2 people found this review helpful

I recently saw this charity featured on Good Morning America. The story focused on a young girl named Nigeria, and truly inspired me to want to help homeless youth. I know I'll be supporting these folks for a VERY long time. - Travis

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Rating: 5 stars  

4 people found this review helpful

I've been donating to Covenant House for about 2 years after a friend of mine participated in one of their sleepouts. Since then he's continued to volunteer and talk about how worthy of a cause they are to support. I've heard a few success stories, and the resources are definitely going to the right places. Hope they can keep it up.

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Rating: 5 stars  

1 person found this review helpful

Covenant House continues to impress me with its tremendous commitment to saving kids and helping them realize their full potential.

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1 previous review
Rating: 5 stars  

3 people found this review helpful

Like the song says, "Children are our future" but far too many children are in horrible circumstances with no hope for a productive future. Covenant House people work miracles with young people who are trying to better their lives. If they need education, they get that. If job search help is needed, they get that. If hungry, they are fed. If homeless, they are sheltered. My favorite charity for changing our world.

If I had to make changes to this organization, I would...

Make sure there was one in every city where young people need help.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

For two years I have participated in their Broadway Sleep Out and volunteered. I've met the kids whose lives have been forever impacted by the good Covenant House does, seen the pride the staff takes in their facilities, and directed homeless kids to a warm meal and the help they need. I wholeheartedly endorse the vital work they do here!

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Rating: 5 stars  

2 people found this review helpful

Covenant House cares for homeless and at-risk young people. They met the youth where they are - whether they need a warm meal, a place to sleep, help getting their GED or finding a good-paying, stable job. Covenant House treats each young person that walks through their door with unconditional love and absolute respect, as expressed in their mission statement. Sometimes it is the first time these young people have felt safe, loved, encouraged to believe in themselves. The work Covenant House does 24 a day, 7 days a week, 365 days a year is so important, it is life changing and lifesaving.

If I had to make changes to this organization, I would...

I hope that Covenant House can open additional shelters so they can help more young people leave the streets behind and move to life of self-sufficiency and hope.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

Covenant House has long impressed me with the wonderful work that it does with young adults. This age group can seem so grown up but often are hiding their suffering and injuries. If we can give them a hand to conquer their pain, they can develop into amazing persons. Covenant House is the means to making this happen.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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Rating: 2 stars  

6 people found this review helpful

I donated one time to this organization about 2 years ago. Since then, they have bombarded me with unsolicited mailings, each one more manipulative than the last. For a while I was getting a mailing at least every two weeks. As another reviewer said, they send junk regularly: useless, tiny blankets, mailing labels, cheap pens, tacky holiday cards, tiny gift bags and useless doodads. Clearly some fundraising company is making a mint off this outfit. According to Charity Navigator, only 67% of donations goes to actually caring for kids. Almost 20% of every dollar goes to fundraising. http://www.charitynavigator.org/index.cfm?bay=search.summary&orgid=4813#.UjEB0vvD9c8
If they have enough time and money to send this crap, why not spend more on actual children. Charity Navigator, a ratings aggregate web site that studies all aspects of charities, gives this group only 2 out 5 stars for handling finances.

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2013

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Rating: 1 stars  

6 people found this review helpful

I think I will stop contributing to this charity until those two money-hungry ones stop collecting salaries totaling over $500,000. Imagine how much help our children would receive if no salaries were paid. This is not a 100 per cent volunteer organization as their advertisements would suggest..

If I had to make changes to this organization, I would...

never agree to pay salaries to this degree. I would like to see promotions among volunteers with only expenses associated with conducting work for the organization reimbursed.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Unlikely

How likely are you to donate to this group again?

Unlikely

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

2 people found this review helpful

I have been a donor for over 30 years and continue to be grateful for the amazing work Covenant Houe does not just for the children who come to its doors, but also, by its advocacy efforts, for all homeless, suffering children.

If I had to make changes to this organization, I would...

Open more Covenant Houses.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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