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September 24, 2011

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September 24, 2011

I made an appointment to see Betty Berry and she and another staffer addressed all my concerns about signing up for Medicare. I was very confused and they made it very simple for me to make a decision. I have also visited the Senior Concerns Thrift Store and was pleased with the selection and the prices. I have been made aware of all their other services and feel alot more confident about having a place to get help if I need it.

The Great!

I've personally experienced the results of this organization in...

I was able to make my Medicare decision with confidence.

Ways to make it better...

If I had to make changes to this organization, I would...

I would give them a lot more publicity.

August 24, 2011

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August 24, 2011

Conejo Valley Senior Concerns. These ladies (Betty Berry & Bonnie Olson) are an absolutely tremedous asset to senior citizens in our community. The patience they desplay and services they provide are both excellent and outstanding.

The Great!

I've personally experienced the results of this organization in...

Said it all above.

Ways to make it better...

If I had to make changes to this organization, I would...

As a client NONE at all.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

A fellow docent at the Ronald Reagan Library suggsted speaking with Betty Berry. So we made an appointment & did so.

What, if any, change in your life has this group encouraged?

Made the process into Medicare & it's very confusing 'options' considerably easier. This was our first experience with Conejo Valley Senior Concerns, most likely it will not be our last. Thank you, very much Ladies

August 9, 2011

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August 9, 2011

I live far away from my aging parents, who are currently living in Simi Valley in their own home. I have met with the Senior Concerns social worker on numerous occasions, when I have traveled to visit my parents. My 89-year old mother has met with her as well. Senior Concerns has helped us facilitate care and services so my parents can continue to safely live at home and receive the necessary support to help them be as independent as possible. The responsiveness and practicality of the visits has been exceptional ---I don't know what I would do without them. Conejo Valley is VERY lucky to have this service and our elders certainly deserve it! I am very thankful for what they do.

The Great!

I've personally experienced the results of this organization in...

I have visited with the social worker on numerous occasions---every visit has been productive and very helpful. She has been compassionate, and practical.

Ways to make it better...

If I had to make changes to this organization, I would...

The only change I would make is to have these services available more often as there are so many people in need.

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