Compass Family Services

Rating: 5 stars   12 reviews

Nonprofit Issues:

Homeless & Housing, Human Services


49 Powell Street 3rd floor San Francisco CA 94102 USA


Compass Family Services serves families confronting poverty and homelessness by supporting their efforts to achieve stability and self-sufficiency.


Compass Family Services, known until 1995 as Travelers Aid San Francisco, was established in 1914 to provide assistance to newcomers to the city, particularly young women and girls drawn by the Panama-Pacific International Exposition (1915). Since that time, Compass has served a wide range of populations from stranded travelers to refugees to homeless families, but a common denominator among the various groups has been a need for help in an often unfriendly urban environment.

Target demographics:

Low-income and homeless families

Geographic areas served:

San Francisco, CA


Compass Family Services creates a strong safety net for homeless and at-risk families by providing a broad continuum of services that help our clients find and maintain stable housing and build strong families. Compass' six programs for families are: Compass Connecting Point – The citywide access center for all families seeking shelter in San Francisco. Compass Family Shelter – A homeless shelter for families with private rooms and baths, plus prevention and aftercare services. Compass SF HOME - Compass' homelessness prevention program that provides qualifying families with short term rental subsidies and support. Compass Family Resource Center - A family resource center providing counseling and education to support healthy parent-child relationships. Compass Clara House – A two-year transitional housing program with individual family apartments, plus intensive support services and on site childcare. Compass Children's Center – Compass’ model child development and education center for children from homeless and very low-income families.

2009 Top-Rated Nonprofit
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Reviews for Compass Family Services

Role: Professional with expertise in this field
Rating: 5 stars  

6 people found this review helpful

I have worked for several non-profits in the past and after seeing what Compass does for underprivileged families in San Francisco I was inspired to do more. This organization provides the kind of opportunities and resources that families need to raise healthy, happy children; reduce homelessness; provide housing options; and ensure a bright future for inner City families. Programs like Connecting Point, The Positive Parenthood Project, and the annual Adopt-a-Family program make these missions possible. Compass is one organization making the world a better place in which to live. I applaud their significant and on-going efforts and contributions to the City of San Francisco.

The kinds of staff and volunteers that I met were...

I spent a day with Administrative Coordinator Diana Johnson to understand the operations of the organization and how their programs are implemented in order to better serve the families I was working with. Compass is a true leader in this field.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?


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Role: Professional with expertise in this field
Rating: 5 stars  

2 people found this review helpful

This organization it's an example of Community support gear towards supporting families who are less fortunate. Their wraparound services ensure that clients have the tools and support needed for success!!

I've personally experienced the results of this organization in...

How professional, knowledgeable and warm are their staff.

The kinds of staff and volunteers that I met were...

Case Managers and Drop-in workers

If this organization had 10 million bucks, it could...

Help many poor families to brake the cycle of poverty, eliminating in this way homelessness and the likelihood of other new families becoming homeless

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?


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