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October 28, 2010

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October 28, 2010

Kate, our daughter, is deaf and severely intellectually disabled. She is in the Intermediate Care Facility on Jackson St. where she gets 24/7 care. This was driven home to me just this last week. Her bus driver had commented that Kate was just a bit out of sorts. The CR staff agreed and also noted she was not eating much – nothing very strange but a bit odd. They decided not to take any chances and took her to the Emergency Room at the hospital. An MRI showed that she had an inflamed appendix. They operated successfully that same night. Later, the doctor at the hospital informed us that Kate’s caretakers had made a “good call” in noting and acting on the situation immediately. Not only that, but CR staff continued to closely monitor and sit with her over the next few days, way beyond what we would hope for. This is Community Residences.

The Great!

I've personally experienced the results of this organization in...

Care and concern for my daughter

Ways to make it better...

If I had to make changes to this organization, I would...

Monitor consumer's food menu for fewer weight producing carbohydrates and more fresh vegetables and fruits.

October 25, 2010

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October 25, 2010

My stepson has been a resident of the group home on Jackson Street in Arlington for about 15 months. I have been tremendously impressed with the concern that the staff shows for him. It is just not a question of food and shelter. They care for him personally, take an interest in his progress, attend special meetings to help him progress, etc. They played an active role in helping him find "employment" after he finished his time in the Arlington public school system. I feel they do far more than is required to see that he has a good and happy home environment.

The Great!

I've personally experienced the results of this organization in...

We see Andrew on a regular basis and continue to be impressed by the care he is receiving.

Ways to make it better...

If I had to make changes to this organization, I would...

I would be sure that the week-end staff is more closely coordinated with the staff that works during the week. They have recently made a change so that one "during the week" staff member works on the week-end which addresses this problem.

October 23, 2010

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October 23, 2010

My sister has been at the S. Glebe Rd. house for many years. While there she has learned to live harmoniously with others and to do her part. She has learned to do her laundry and keep up with personal hygiene on a regular basis. She has been encouraged, held accountable, and challenged by the staff. When she had breast cancer 10 years ago it was a CR counselor who daily helped her clean and dress the burns that resulted from radiation treatments. My sister has always had her family near and involved in her life. But the staff is always ready to do whatever is necessary for her wellbeing. They keep up with the details of her life and stay in touch with us. We are on the same team. We see the wonderful care given to other clients whose families are not nearby and it is a huge comfort. We also appreciate the effort made to plan special events to get people out together for fun. Although I know it is difficult to keep good people working in the house the quality of care and commitment is surprisingly consistent. We support CR completely and consider their work to be a key to our sister's good life. Thank you! Blair Simmons

The Great!

I've personally experienced the results of this organization in...

Yes.

Ways to make it better...

If I had to make changes to this organization, I would...

Give them more money, especially to help them expand handicapped accessilble and assisted living faciliities for the aging population.

October 22, 2010

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October 22, 2010

My autistic son has been very well-served by a Community Residences' group home for more than five and a half years. He just moved to a much larger group home in March 2010, which serves his needs very well. The staff is competent and friendly, and has adequate resources to meet its challenging assignments.

The Great!

I've personally experienced the results of this organization in...

My wife and I bring our son every weekend, and so I interact with the staff on a regular basis.

Ways to make it better...

If I had to make changes to this organization, I would...

It would always be desirable to have additional staff, but I believe the current staffing is adequate.

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