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November 7, 2013

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November 7, 2013

I have verified evidence of outright fraud going on at Cerebral Palsy of Massachusetts 43 Old Colny Ave Quincy Ma - a known drug addict was paid almost $5000 for alleged work she performed over a 3 month period April to June 2013 when she did absolute zero work - she conspired with the drug addicted parent of the young child to falsify time records and the 2 of them collected the money for drugs. When I called the agency and asked for a supervisor I was essentially blown off - told to write an anonymous letter if I had a complaint. This is a felony I wanted to report.

Ways to make it better...

If I had to make changes to this organization, I would...

it sounds like the money being paid out has no accountability

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Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2013

October 7, 2011

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October 7, 2011

Rachel expressed my experiences exactly. My complaints to governors office and MassHealth went nowhere. Need to break their monopoly so we who need pca's can get our valuable helpers paid correctly and on time.

The Great!

I've personally experienced the results of this organization in...

see above

Ways to make it better...

If I had to make changes to this organization, I would...

fire them and start over

December 18, 2009
1 person found this review helpful

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December 18, 2009
1 person found this review helpful

Fiscal intermediary program for processing payroll of Personal Care Attendants is disorganized, rude, inefficient and unfair to workers and disabled consumers. Many employees are rude and unhelpful when contacted to resolve issue. Supervisors "not available" when consumers attempt to escalate issues. Epidemic of PCAs not being paid on time, employment paperwork being processed improperly or not at all. This is the only agency many of their clients can use because of contracts with MassHealth. Consumer-clients very unhappy and some are calling for a state investigation. Consumers depend upong PCAs for most basic activities of daily living - bathing, eating, toileting to stay out of nursing home. Poor customer service is discriminatory to consumers and not fair to hard working PCA employees.

The Great!

I've personally experienced the results of this organization in...

losing good PCAs because their paychecks don't come on time.

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When was your last experience with this nonprofit?

2009

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