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November 30, 2010

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November 30, 2010

In the past year, Central Iowa Shelter and Services has assisted more than 1,200 guests, providing transitional shelter opportunities, as well as shower and laundry facilities. CISS also offers a weekly medical clinic, HIV screenings and counseling services, substance abuse and mental health evaluations, legal aid and GED exam preparation. The organization is focused on providing a host of resources to help clients achieve independent living such as case management, counseling, life skills instruction. In the past year, CISS has successfully placed 152 individuals were transitioned into stabilized housing. Their commitment to our community goes beyond their own walls. The Central Iowa Shelter Community Kitchen program delivered more than 89,000 meals at six sites around Polk county last year alone.

The Great!

I've personally experienced the results of this organization in...

Personally, I have been extremely impressed with the staff and their level of output given their resources and limited space. That dedication has earned great respect for CISS from community and business leaders throughout the metro area.

Ways to make it better...

If I had to make changes to this organization, I would...

Central Iowa Shelter and Services is in desperate need of a larger space. Residents are overflowing from the bunk rooms meaning many have to sleep in the common area's chairs at night. Plans are in the works for a new, state-of-the-art building that will greatly relieve the space issues and allow the organization to expand its outreach and training roles in the community.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2010

November 29, 2010

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November 29, 2010

I volunteer at Central Iowa Shelter & Services because I want to do something that is a direct benefit to the people in our community as well as the community as a whole. I have limited time to volunteer, so its important to me that I work with an organization that is well-run and truly dedicated to its mission. CISS is both. Its staff works hard with their clients to help them become independent, and they work tirelessly to provide as many services as possible.

The Great!

I've personally experienced the results of this organization in...

Serving meals to clients, donating clothing, helping with fundraisers and special events

Ways to make it better...

If I had to make changes to this organization, I would...

Help them build a larger facility.

November 24, 2010

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November 24, 2010

I began volunteering at Central Iowa Shelter and Services in September 2010 and was immediately impressed with how well the organization is run and how welcoming and helpful the staff are. Another thing that impresses me about the shelter is how well connected it is to the community. Several restaurants and bakeries regularly supply their extra food to the shelter, many civic and religions organizations volunteer to make and serve the evening meals, and there is a steady stream of donated items given to the shelter. The clients i have met seem very appreciative of the services provided and the opportunity to have their basic needs met while getting back on their feet. The shelter seems to always be running at full capacity so I look forward to when the new building is completed so they can expand the services that are offered.

The Great!

I've personally experienced the results of this organization in...

The success stories I've heard of individuals who have been served by the shelter and the gratitude expressed by those served by the daily lunch program.

Ways to make it better...

If I had to make changes to this organization, I would...

Make the facility larger so more people can be served. Thankfully, a new facility will soon begin construction.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2010

November 18, 2010

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November 18, 2010

I came to know about Central Iowa Shelter & Services when I worked for the local festival and events group. At the conclusion of one of our Festivals, we donated several items (food and t-shirts) that remained from our volunteer program. Today, I'm a proud member of the volunteer PR team and also donate clothing and other items for the residents on a regular basis. I am constantly learning about the wonderful things CISS is doing to help those in need and take pride in knowing that I am a (very) small part of that. The staff and volunteers who contribute to CISS' successes are a bright spot in our community.

The Great!

I've personally experienced the results of this organization in...

Hearing about the many residents that successfully transitioned out of the shelter and are living independently today. It's so inspiring!

Ways to make it better...

If I had to make changes to this organization, I would...

Make sure their new building was constructed soon!

November 16, 2010

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November 16, 2010

Central Iowa Shelter & Services has an amazing set of services to offer and our community is proud to have CISS. I participate on the PR Committee, who provides a quarterly newsletter to donors and volunteers to keep them updated on progress, share the unique stories of the people who utilize the services at CISS, and extend gratitude to those who donate time or money to the shelter. Whether you have utilized the services yourself, volunteer, or donate, CISS stands out with an honorable reputation.

The Great!

I've personally experienced the results of this organization in...

Hearing from our donors and volunteers that they enjoy the newsletter, and watching more people ask to become a volunteer.

Ways to make it better...

If I had to make changes to this organization, I would...

Unsure.

November 15, 2010

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November 15, 2010

I have been a volunteer at CISS for over a year now. I check clients into the shelter and see the people firsthand who are trying to put their lives back together. After living in Chicago for 20 years and recently moving back to Des Moines, I was incredibly impressed with the staff and services but saddened by the out of date facility. I believe the shelter needs the new facility to accomodate the growing problem of homelessness in our city. The team of professionals and volunteers who provide the meals are terrific and very dedicated. Without these amazing people, the shelter would not be able to survive.

The Great!

I've personally experienced the results of this organization in...

Volunteering

Ways to make it better...

If I had to make changes to this organization, I would...

Expidite the building of the new facility.

November 12, 2010

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November 12, 2010

CISS is amazing. The have a food rescue network all over town... they have a garden and are expanding... they have a nutritious 2-week menu designed by ISU dieticians they share with volunteer groups... they partner with other shelters (youth, etc.) in the area... they offer professional development and job placement assistance for the needy... and they just CARE... Keep up the great work !!!

The Great!

I've personally experienced the results of this organization in...

My volunteer opportunities, and personal interactions with staff around the City of Des Moines... Tom Vance and Tony Timm.

Ways to make it better...

If I had to make changes to this organization, I would...

Give them more $$$.

November 12, 2010

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November 12, 2010

It is my absolute pleasure to write this review for Central Iowa Shelter Services. Our shelter has gone above and beyond to serve those in need. Through blizzards, floods and record heat the shelter reached its max capacity yet the staff continued to welcome those in need and treat them as family. CISS recognizes the individuals they serve and treat them with respect and offer programs to help them stand on their own. Last year they graduated their first GED student through a new program they offered. The Executive Director, Tony Timm, has fought a long and hard battle to gain ground for a new shelter and was successful this year. The new facility will be an amazing thing for this community and offer even more services (medical, dental, classrooms) to serve those in need. CISS serves has served 67,984 meals, 81,895 through their community kitchen and has provides 33,992 nights of shelter this year. They welcome every male and female with open arms. We are truly blessed to have such a great shelter in our community that is helping build a better future for all.

The Great!

I've personally experienced the results of this organization in...

I have visited the shelter many times to donate food, clothing and items as they are always needed. I am always personally touched by the persons they serve ans tehy gentle nature and willingess to help bring in items, organize, cook, etc. I have been so touched that I am volunteering time tho help write a grant and hopefully secure funds for their new shelter.

Ways to make it better...

If I had to make changes to this organization, I would...

Help them get thier new shelter built. It will only bring better things to our community

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

What one change could this group make that would improve your volunteer experience?

They have something for everyone so I am not sure they need to change anything

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

opened my eyes to the large need in our community

When was your last experience with this nonprofit?

2010

November 9, 2010

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November 9, 2010

I volunteer for Monday evening check-in at the Central Iowa Shelter. I have the privilege of working with the committed staff and helping clients get registered to stay in a bed at the shelter overnight. The shelter serves 3 meals a day, provides caseworkers to help clients move forward, has computer lab access for job searching and resume writing, and brings in Legal Aid, Primary Health Care, and GED services. CISS provides for the immediate needs of homeless men and women in Polk County who desperately need the help.

The Great!

I've personally experienced the results of this organization in...

seeing clients move from the Shelter to stable housing.

Ways to make it better...

If I had to make changes to this organization, I would...

rush along the building of the new shelter, because they are in need of bigger facility to better serve their clients and expand the services they can provide.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Opened my eyes to the lives and stories of the homeless population in Polk County.

How did this volunteer experience make you feel?

Grateful and encouraged that help is available for those in need of emergency housing.

When was your last experience with this nonprofit?

2010

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serve lunch. Volunteer