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13 Reviews
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November 12, 2010

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November 12, 2010

It is my absolute pleasure to write this review for Central Iowa Shelter Services. Our shelter has gone above and beyond to serve those in need. Through blizzards, floods and record heat the shelter reached its max capacity yet the staff continued to welcome those in need and treat them as family. CISS recognizes the individuals they serve and treat them with respect and offer programs to help them stand on their own. Last year they graduated their first GED student through a new program they offered. The Executive Director, Tony Timm, has fought a long and hard battle to gain ground for a new shelter and was successful this year. The new facility will be an amazing thing for this community and offer even more services (medical, dental, classrooms) to serve those in need. CISS serves has served 67,984 meals, 81,895 through their community kitchen and has provides 33,992 nights of shelter this year. They welcome every male and female with open arms. We are truly blessed to have such a great shelter in our community that is helping build a better future for all.

The Great!

I've personally experienced the results of this organization in...

I have visited the shelter many times to donate food, clothing and items as they are always needed. I am always personally touched by the persons they serve ans tehy gentle nature and willingess to help bring in items, organize, cook, etc. I have been so touched that I am volunteering time tho help write a grant and hopefully secure funds for their new shelter.

Ways to make it better...

If I had to make changes to this organization, I would...

Help them get thier new shelter built. It will only bring better things to our community

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

What one change could this group make that would improve your volunteer experience?

They have something for everyone so I am not sure they need to change anything

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

opened my eyes to the large need in our community

When was your last experience with this nonprofit?

2010

November 12, 2010

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November 12, 2010

I'm an original Board Member of this wonderful and caring Shelter for over 100 men and women each night at no charge, who would otherwise be out on the harsh streets of Des Moines. I've seen the Shelter continue to expand, not only in it's basic programming, but in its vision for a round- the -clock care and housing for chronic homeless. The Board through the years has been unbelievably committed and visionary, sharing their passion with others in our Community to make it a household word of ultimate caring for those of the least of us. In addition to housing homeless, the Shelter provides 2 meals each day, a clinic sponsored by a local hospital, computer/GED classes, transportation to and from jobs for clients, and serves as the Community Kitchen in Des Moines Metro area, sending out over 450 meals each day to different meal sites for families, individuals and children at no charge.

The Great!

I've personally experienced the results of this organization in...

The Shelter has grown,not only by the services provided, but by our stature and sense of place in the Community. This result is due partly to our current Director, who has reached out to city leaders, organizers and those who are influential in helping expand the Shelter. The Staff has risen to the occasion as well, providing caring and dignity to our clients.

Ways to make it better...

If I had to make changes to this organization, I would...

Help get our new building finished by next year, allowing more people a safe and welcoming environment. We're on our way, but time means more to those in need than the bystanders. We could also use more Social Workers to assist those to a place beyond homelessness.

November 9, 2010

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November 9, 2010

I volunteer for Monday evening check-in at the Central Iowa Shelter. I have the privilege of working with the committed staff and helping clients get registered to stay in a bed at the shelter overnight. The shelter serves 3 meals a day, provides caseworkers to help clients move forward, has computer lab access for job searching and resume writing, and brings in Legal Aid, Primary Health Care, and GED services. CISS provides for the immediate needs of homeless men and women in Polk County who desperately need the help.

The Great!

I've personally experienced the results of this organization in...

seeing clients move from the Shelter to stable housing.

Ways to make it better...

If I had to make changes to this organization, I would...

rush along the building of the new shelter, because they are in need of bigger facility to better serve their clients and expand the services they can provide.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Opened my eyes to the lives and stories of the homeless population in Polk County.

How did this volunteer experience make you feel?

Grateful and encouraged that help is available for those in need of emergency housing.

When was your last experience with this nonprofit?

2010

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3 hours of volunteer time for this nonprofit will...

serve lunch. Volunteer