Oops! You must enter a search term greater than 3 characters.

Invite reviews

Invite friends and colleagues to share their experiences with this nonprofit
17 Reviews
1234.352945
Write A Review
May 19, 2014

more

May 19, 2014

This organization is one of only a few of its kind in the city. It provides a wonderful, necessary service to the community. However, the staff are incredibly untrained and nearly incompetent. There is a ridiculous amount of turnover for such a small agency. The goal of the agency is to provide a safe environment for exchanges and supervised visits, yet they do not follow the court orders and are unable to provide the full amount of time available for the visits. The staff are very rude and they are always changing, which makes an unstable environment. Also, they are very judgemental of the clients seeking services, assuming they are all bad people and treating them as such. They are supposed be a neutral party, yet they are not. They often get confused on who is the custodial party, losing payments, charging when they are not supposed to and charge a ridiculous amount for their counseling service- which is done only by interns. They need a complete overhaul.
June 4, 2013
1 person found this review helpful

more

Review from Guidestar
June 4, 2013
1 person found this review helpful

The family counseling here is grounded, effective, and based on a wealth of diverse experience. I would highly recommend their services - both for the more dire situations that the Center regularly handles (for which the local bar and bench are extremely grateful) and for general family relations improvement advice and counseling.

More feedback...

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

October 26, 2010
1 person found this review helpful

more

Review from Guidestar
October 26, 2010
1 person found this review helpful

My husband and I have recently split up, and I had concerns about his mental state, which made me worry about his access to his daughter. One of the directors at the center is a personal friend. I had recently been to the center during a vacation to the US (I am British) as she was working over time (she is very dedicated) and managed to see some of the leaflets and posters aimed at the users. Therefore, when I had to decide what to do about my husband having contact with my daughter, and with help from the director I was more able to make a non-emotional decision in the best interests of my child. I feel that I was lucky to know somebody in this work area, otherwise contact arrangements might have got messy, more about what I wanted than what my child deserved. I know that similar institutions are present in the UK, and that they too are woefully underfunded. The work that goes on here is important, not just for the kids, but for their parents too. I know that workshops are carried out so that co-parenting is less fraught and I think that it would be useful to advertise these in the general population, as I feel that the help I received was equivalent to one of these workshops. Although it was evident that the work was hard, and poorly paid, all the staff were cheerful and helpful. I felt that the users were put at ease by their demeanor.

The Great!

I've personally experienced the results of this organization in...

My own life, albeit, unofficially.

Ways to make it better...

If I had to make changes to this organization, I would...

Run more parenting and co-parenting workshops. Ensure that outreach was possible. Get better long term funding so that some of the energy is expended getting funding can be re-directed at the users.

More feedback...

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2010

Write A Review

Filter by reviewer role:

Support This Nonprofit

Help this nonprofit get more reviews

5 tips for getting reviews

5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
  3. Including a link in your email newsletter
  4. Putting a link in the signature of your email
    Putting a link on your facebook page and status updates
  5. Tweeting out a link to your twitter followers