Center For Family Relations

Rating: 4.35 stars   17 reviews

Nonprofit Issues:

Mental Health


1818 San Pedro Ave San Antonio TX 78212 USA


The mission of the Center for Family Relations (the Center) is to protect children and strengthen families by providing a safe place for children to maintain contact with both parents while coping with their parents divorce, separation, or family conflict. Through a flexible approach, the Center is able to work with all levels of the family: residential parents, non-residential parents, additional care givers and, most importantly, children. 


Monitored Exchanges, ensures that a child is not caught in the middle of parental conflict when transferring to spend time with their other parent. In 2008, CFR served over 475 children and parents through an average of 650 exchanges per month.

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Reviews for Center For Family Relations

Rating: 1 stars  

This organization is one of only a few of its kind in the city. It provides a wonderful, necessary service to the community. However, the staff are incredibly untrained and nearly incompetent. There is a ridiculous amount of turnover for such a small agency. The goal of the agency is to provide a safe environment for exchanges and supervised visits, yet they do not follow the court orders and are unable to provide the full amount of time available for the visits. The staff are very rude and they are always changing, which makes an unstable environment. Also, they are very judgemental of the clients seeking services, assuming they are all bad people and treating them as such. They are supposed be a neutral party, yet they are not. They often get confused on who is the custodial party, losing payments, charging when they are not supposed to and charge a ridiculous amount for their counseling service- which is done only by interns. They need a complete overhaul.

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Role: General Member of the Public
Rating: 5 stars  

1 person found this review helpful

The family counseling here is grounded, effective, and based on a wealth of diverse experience. I would highly recommend their services - both for the more dire situations that the Center regularly handles (for which the local bar and bench are extremely grateful) and for general family relations improvement advice and counseling.

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Review from Guidestar
Rating: 4 stars  

1 person found this review helpful

My husband and I have recently split up, and I had concerns about his mental state, which made me worry about his access to his daughter. One of the directors at the center is a personal friend. I had recently been to the center during a vacation to the US (I am British) as she was working over time (she is very dedicated) and managed to see some of the leaflets and posters aimed at the users. Therefore, when I had to decide what to do about my husband having contact with my daughter, and with help from the director I was more able to make a non-emotional decision in the best interests of my child. I feel that I was lucky to know somebody in this work area, otherwise contact arrangements might have got messy, more about what I wanted than what my child deserved. I know that similar institutions are present in the UK, and that they too are woefully underfunded. The work that goes on here is important, not just for the kids, but for their parents too. I know that workshops are carried out so that co-parenting is less fraught and I think that it would be useful to advertise these in the general population, as I feel that the help I received was equivalent to one of these workshops. Although it was evident that the work was hard, and poorly paid, all the staff were cheerful and helpful. I felt that the users were put at ease by their demeanor.

I've personally experienced the results of this organization in...

My own life, albeit, unofficially.

If I had to make changes to this organization, I would...

Run more parenting and co-parenting workshops. Ensure that outreach was possible. Get better long term funding so that some of the energy is expended getting funding can be re-directed at the users.

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Review from Guidestar