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March 7, 2013

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Review from Guidestar
March 7, 2013

CancerCare is dedicated to ensuring that all people who contact us receive our services. As a national organization, we make every effort to accommodate everyone in a timely manner, as we did in this case. Our experts – professional oncology social workers – conduct an assessment of every individual seeking counseling in order to direct them to the most appropriate counseling method. Everyone deemed appropriate for a support group is assigned to one. Our website clearly states the waiting period as 5-7 business days. While results of the assessment process may sometimes not meet a person’s expectation, this process is clinical best practice.

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Will you volunteer or donate to this organization beyond what is required of advisors?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2013

February 26, 2013

I contacted this organization to seek support as a caregiver during my wife's cancer ordeal. I filled out the surveys but was never added to a support board. I contacted the COO, John Rutigliano, as well as the Program Director of Online Client Services, Erin Columbus. They both apologized for the lack of service and stated that they take 5-7 business days to process. Still, I was never added to a group. This organization may at one time have been very good, but they are now not worthy of your donations. Stay away.


More feedback...

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2013

March 23, 2011

I was diagnosed with breast cancer in 2002, was in a support group for a while and then co-facilitated a support group for lesbians with cancer for several years. But I really hadn't dealt with my personal problems stemming from a cancer diagnosis and treatment. I was fortunate to find out about Cancer Care's individual counseling services and have found my experience invaluable to my health and well-being. I feel cared for, understood and supported.

The Great!

I've personally experienced the results of this organization in...

Individual counseling sessions.

Ways to make it better...

If I had to make changes to this organization, I would...

I really don't have anything to say about this.

August 2, 2009

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August 2, 2009

I was diagnosed with Breast Cancer at the age of 38. As anyone with this disease knows your first thought is, am I going to die. Well after getting a great team of doctors, chemotherapy and radiation 3 years later I am still here. Now no one warns you about how angry this disease makes you once your treatment is done. I was first introduced to Cancer Care when they sent me a check which bought my first wig. Then one day I was looking at there website and joined the online counseling because I thought it would be good for me to express my fears with someone that understood. I then made an appointment with Robin who was a good person to talk to but I still couldn't open up because the word cancer was ignored at my home. My mom couldn't accept that fact that her baby daughter was sick and my son who was a teenager couldn't deal with the added pressure of taking care of his mom. Since I was a single mother I had to be strong and act like I could handle it with no problem. Then the company that I worked for went out of business, I lost my job and my health insurance this added to the anger I was already experiencing well Robin suggested that I should join a group to see how other women were dealing with this same issue. I joined a really good group with Julie who I must say made me feel very comfortable and helped me open up. There were 4 ladies each with a different type of cancer but we all shared similar fears and anger. Cancer can destroy your spirit but a place like Cancer Care gives you the hope and faith you need to survive.

More feedback...

The kinds of staff and volunteers that I met were...

very caring and easy to open up to. Everyone I met in this organization was professional.

If this organization had 10 million bucks, it could...

it could help more people

When was your last experience with this nonprofit?

2009

August 1, 2009

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August 1, 2009

CancerCare saved my life. My son and dearest friend died in November 2005. Life ended for me the same day that Nick died. But I had two children who needed me, I had to live even if there seemed to be no way I could. Even breathing was an effort. My children saw Susan after meeting with them she said, I didn't know Nick but I can tell he was a special boy, he is alive in both your other children. What a gift. My counselor Kathy helped me to learn what I thought was impossible, how to live again.

More feedback...

The kinds of staff and volunteers that I met were...

very compassionate and caring. They were also very skilled in helping their clients travel grief's long hard journey. They were very open to suggestions about what could help clients.

When was your last experience with this nonprofit?

2009

July 31, 2009

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July 31, 2009

I have found comfort and a safe haven in CancerCare. My daughter passed away at age 21 from lymphoma. In the almost three years that have passed since then I have benefited from my experiences with CancerCare in more ways than I can relay. Three weeks after her passing in addition to the sadness and sorrow I felt, I was numb, confused, and barely able to function. I don’t even recall how I found out about the services that were available through CancerCare in Ridgewood, NJ. I do remember my initial phone contact and how professional and caring everyone was when I made my first appointment for grief counseling. Now almost 3 years later I still look forward to seeing my counselor at least once a month. I do not know anyone that has not shared my experiences first hand who has the understanding, empathy, and depth of knowledge that she does. She knows exactly what to say and she knows when there is nothing to say. She remembers everything I tell her, even conversations that occurred almost 3 years ago. To say that I am grateful for all that CancerCare has done for me does not begin to convey my feelings. It is a place of warmth, with a caring, dedicated staff that put their hearts into everything they do. The work that they do so well makes a difference in so many lives. My experience has shown me that there is no other organization that I have dealt with that does what they do with the expertise and compassion they do it with.

The Great!

I've personally experienced the results of this organization in...

the way they help those effected by cancer in their lives or the lives of their loved ones.

Ways to make it better...

If I had to make changes to this organization, I would...

not change a thing.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the way that they offer so many services to people effected by cancer. There is one on one conuseling, support groups, childrens activities, groups for survivors, groups for the bereaved,picnics, parties, craft nights, etc.

The kinds of staff and volunteers that I met were...

knowledgable, compassionate, and selfless.

If this organization had 10 million bucks, it could...

reach even more people.

Ways to make it better...

they have truly exceeded my expectations in all ways.

In my opinion, the biggest challenges facing this organization are...

funding. They supply all of these services free of charge.

One thing I'd also say is that...

no one else offers what they do, free of charge.

When was your last experience with this nonprofit?

2009

July 30, 2009

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July 30, 2009

I'm ALIVE today, Thanks To Cancercare. I'm a male in my mid-40's, divorced father of two. In 2001, I was diagnosed with a rare form of male cancer. At the time, no one has ever heard of the type of cancer I was diagnosed with. I was angry , disappointed and scared. I was told by the doctors that I had a 25% chance of living if not treated. Their method of treatment was extremely radical and would devastate my quality of life, in other words, my manhood would be comprimised in the most devastating way. On top of that, I was broke busted and disgusted. Unemployed, terminated because of the disease and my wife at the time abandoned me when I needed her the most. Cancercare was there to help me sort out the madness. They provided one on one counseling which helped me to sort out my feelings of fear. They helped me build a team of caregivers and ask the right questions. With their help, I was able to take control of my life and fight. They helped find a doctor who knew what I had, and with three aggressive surgeries, I was finally cancer free! Most of all, my manhood was still intact, and my quality of life was not compromised. Hallelujah!!! In short, if it wasn't for Cancercare, I wouldn't be here to be a father to my children today. They help me find a doctor, when I was broke, helped finance for medicine which was very expensive. Lead me to an attorney for legal counseling. Cancercare Counseled me, consoled me helped me bounce back after cancer. If you have cancer or was recently diagnosed with cancer, and need help, I recommend and suggest that you contact CancerCare, they will go thru great lengths possible to help you understand what your going thru and will help you fight. Your not alone. I should know, I'm a cancer survivor today, thanks to CancerCare.

Photos

The Great!

I've personally experienced the results of this organization in...

providing educational awareness, finances for treatment, counseling, travel and community outreach.

Ways to make it better...

If I had to make changes to this organization, I would...

Continue doing the fine work their doing. Add to that, more fundraising so that they can continue to reach the masses.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Their social workers and staff treat you like family. They really do their best to help you understand your cancer diagnoses and help you sort out your fears and encourages you to fight and live life to the fullest.

The kinds of staff and volunteers that I met were...

Special. The most caring, understanding group you can ever meet. From the Directors, Aministrators, Social Workers down to their staff.

If this organization had 10 million bucks, it could...

Continue to help reach out to the masses. They really are an effective organization. Cancer is no joke, and Cancercare really takes it serious to help those affected with cancer.

Ways to make it better...

there were more funding for men's cancer. However, that's not a Cancercare issue, but an issue with society.

In my opinion, the biggest challenges facing this organization are...

Funding. However, I think with the downturn of the economy, this is every non-profit organizations challenge.

One thing I'd also say is that...

I think society needs to know that CancerCare is here for all and needs more exposure for all to know.

When was your last experience with this nonprofit?

2009

July 30, 2009

more

July 30, 2009

Within a month after my husband was diagnosed with prostate cancer, I was diagnosed with breast cancer. It was whammy but through m faith in God, good doctors and a strong support system I was able to cope. I underwent breast cancer surgery in August of 2005 and opted not to have chemo and radiation because I knew my husband was dying and I would be unable to take care of that while undergoing that type of treatment. He died in November of 2005. I had the breast reconstruction in May 2006; after searching long and hard, found Cancer Care's office in Millburn and the counsellor there helped me go through my grieving process, the process of dealing with my cancer and the implant. I thought I had gotten through the worst when in November of '06 I was diagnosed with a recurrence. The Cancer Care counsellor encouraged me to get treatment and supported me with both e-mail consultations and office visits. In addition, I am phobically challenged by driving highways and I was able to get to her by local streets which much to my dismay changed in '08. She helped me get through the radiation, chemo, a 10 day hospital stay, herceptin treatment and every day challenges which can somehow seem insurmountable. When she had to move to Morristown, she understood my needs and continued to talk to me over the telephone and via e-mail. We found that I had not adequately dealt with the grieving process in my effort to deal with my own illness, let alone the impending knee surgery and getting back into life. She even made her move from Millburn to Morristown less traumatic for me and when she had to leave, she arranged for me to have a new counsellor. I tried to do without counselling for a few weeks and found I continued to need it. When I contacted Cancer Care the new counsellor took the time to get to know my background and understand my need for continued therapy. While on paper, I should be ready to move on, I am not and appreciate the continued support of Cancer Care.

The Great!

I've personally experienced the results of this organization in...

in that I am a much stronger person because of the excellent counselling I received.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the ability to get to the counsellor.

The kinds of staff and volunteers that I met were...

excellent.

Ways to make it better...

Cancer Care continued to have an office in the Union County/Essex County area.

In my opinion, the biggest challenges facing this organization are...

proximity to the Union County/Essex County area.

When was your last experience with this nonprofit?

2009

July 30, 2009

more

July 30, 2009

I cannot say enough good things about Cancer Care. I was in my mid-20s with a new degree, insurance that covered very little, looking for work, and recently diagnosed with melanoma. With all my family on the other side of the country, I had surgeries, worked at a full-time and soon another part-time job to pay my increasingly outrageous medical bills, and continued to look for work in my field. I was hustling and staying afloat, but had no one to talk to about the fear and anger my brush with cancer had left me with, becoming increasingly isolated from friends and family. Who knows how long that would have gone on if a chance run-in with a Cancer Care staff member hadn't introduced me to this amazing organization? Cancer Care has a variety of services for those dealing with cancer and its after-effects, including caretakers of those with cancer, available throughout the country. I attended the free young adult post-treatment support group, facilitated by a generous and expert social worker, along with receiving financial assistance to ease the burden of cancer treatment and follow-up. The relief I experienced in that support group- from hearing and being heard by my peers who could understand me in a way no one else could- cannot be articulated. Oncologists and surgeons technically rid me of cancer, but it was Cancer Care and its staff that truly allowed me to come to terms with my experience and move forward. I hope that Cancer Care has the support it needs to provide that relief to all those who need it.

The Great!

I've personally experienced the results of this organization in...

every area of my life.

Ways to make it better...

If I had to make changes to this organization, I would...

keep doing exactly what I'm doing.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

having the space and time to meet with peers my own age who I found were in the same place with their feelings about cancer. No more being the youngest in every waiting room, the anger and hurt of hearing "you're too young to have cancer!"

The kinds of staff and volunteers that I met were...

ideal. So kind, generous with their time, knowledgable and expert, involved in the community and aware of resources, able to look at the issues from all sides, and add a great sense of humor.

If this organization had 10 million bucks, it could...

impact the lives of so many more.

Ways to make it better...

this question wasn't asked. My experience could not have been better.

In my opinion, the biggest challenges facing this organization are...

funding. There are so many cancer organizations out there, but I haven't experienced one that had such a direct impact on the lives of actual individuals dealing with cancer.

One thing I'd also say is that...

please support them.

When was your last experience with this nonprofit?

2007

July 29, 2009

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July 29, 2009

I received services from Cancer Care while I underwent treatment for a blood cancer and when I had a brain tumor. Both times Cancer Care was able to provide financial assistance, helped navigate the insurance maze and most importantly, held a support group for other young cancer survivors that was invaluable in getting me through that very difficult period in my young life.

The Great!

I've personally experienced the results of this organization in...

what others have said about their experience with Cancer Care.

Ways to make it better...

If I had to make changes to this organization, I would...

do more fundraising for this great organization.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the great follow-up by the volunteers and meeting other people going through a similar experience as me.

The kinds of staff and volunteers that I met were...

all trained in dealing with cancer survivor and always readily available.

If this organization had 10 million bucks, it could...

provide even more services to people going through the cancer experience.

Ways to make it better...

I didn't have cancer in the first place.

In my opinion, the biggest challenges facing this organization are...

n/a

When was your last experience with this nonprofit?

2007

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