I sought out a pet from Best Friends because of their reputation, after having a poor experience elsewhere. Best Friends staff were quick to respond to my questions, and ensured I was ready (and educated) about the two dogs I adopted.
I filled out an application after finding a few pups I was interested in. One had been adopted, but the other two were available. Jessica, the adoption specialist, was forthright with information about both dogs, their positive qualities, and areas training would assist them in. I suggested a couple different dates I could come pick the dogs up and she asked that I delay my trip so the dog's caretaker, Mel, would be around to talk about the dogs with me.
I am so glad I delayed the trip. It is apparent the staff cares about, and values, each individual dog in their care. Mel made sure to stop by for quite a while to discuss both dogs needs, and to say goodbye to the dogs before I left with them. Jessica made sure I was comfortable with the amount of information I had on each before I left.
A few days after adopting I had a follow up question that I emailed to Best Friends that required information from the medical staff. A prompt response came from Jessica, then a couple hours later, another email came from the medical staff with an answer to my question.
The Best Friends grounds are neat, and are a comfortable place to tour, or to adopt a new pet. Best Friends definitely knows what they are doing, and make sure adopters are comfortable, and know all about the dogs they are adopting. I would highly recommend anyone to adopt from Best Friends!
We found a pup we liked, filled out the form and set up a ship date! The staff was friendly, helpful and very easy to work with even though we lived in Massachusetts! Luna came in a clean crate with some food and water, all her papers, a leash and a collar! She's now one of our family! We will always go through best fiends in Utah!!!!
We adopted our beloved Aussie from Best Friends Animal Society. We traveled 1,500 miles to adopt Balou and that was the best trip we ever made! He was cared for lovingly by his caretakers, as are all the animals at BF. If the animals can't be in a permanent forever home, this is the next best place they could be. The sanctuary is clean, well-organized and very well-run by the caring and dedicated staff. We were so impressed at how the housing for the dogs, cats, birds, horses, farm animals, etc. were designed for maximum comfort for each species, and how each animal got special attention from their caretakers. The accommodations on-site are great, and the fact that they let their animal residents have overnight visits with visitors and potential adopters is a wonderful policy. They take in animals that would be turned away elsewhere and rehabilitate them, such as the Michael Vick dogs and animals with special needs. I can't say enough good things about BF. They do so much for homeless animals and try so hard to find them forever homes. I only wish we lived closer so we could be regular volunteers. We love BF!
I adopted a dog (DD) from Best Friends in 2011 and had him brought up to Canada. I told them where I lived, what my life was like and about my other dog Trevor and my cat Chloe. I was really honest..to the point I thought that they wouldn't adopt to me or have a dog that fit. I lived in an apartment, in a small tourist town (lots of people at times) and my other dog had leash reactivity to lots of things. DD was on his way and reality set in. I was bringing in a dog from another country that I had never met and he needed to be ok with other pets, using an elevator and being around lots of people. I hoped for the best that they knew their animals and that DD would fit in or somehow I could make it work. DD arrived and he joined our family like he always belonged. As he was more an alpha dog and protective my other dogs behavior suddenly improved. He let DD take charge and was way less reactive on our walks...walks were now enjoyable!! The whole process was painless, professional and easy. DD was the perfect dog for us and us for him...a match made in heaven...also know as Best Friends. Thank you!!
Best Friends is the only national animal organization that spends it funds on helping animals rather than a large overhead. When the hurricane hit New Orleans then went in and took a staff of 40 people, build a 400 animal shelter and stayed for a couple of months before turning it over to local animal group. Other national organizations went in for a few days, did lots of publicity and then left not really helping the animals much.
Best Friends has an outstanding outreach program helping smaller rescue groups and paying for a lot of spay/neuters to stop the birth of unwanted puppies and kittens.
Best Friends Animal Society is awesome, not only because I adopted my wonderful dog from there, but because they do everything in their power to help the animals! No matter the issue with the animal, be it physical or behavioral, they spare no expense (time or money) to help the animal, and the animals are only laid to rest when it is truly in the best interest of the animal. The well-being of the animal is always the number one priority and the care the animals receive at Best Friends is the best in the world! And if an animal isn't able to be adopted it can spend the remainder of its life safely at Best Friends, without the risk of euthanasia (unless medically necessary). The Best Friends Animal Sanctuary is such as amazing place that when I adopted my dog I felt bad about taking him from such a loving & enriched environment! But then they reminded me that my dog deserved to have a home (and couch!) to call his own and that his departure meant that they would be able to take in and help another dog. Thank you to ALL of the Best Friends staff, volunteers, donors, and supporters!
Many years ago I saw a cat on the Best Friends Website. Bailey was 8ish years old at the time, declawed and had been found on an LA street. She had stomatitis and all of her teeth had been removed after she got to Best Friends, though she still needed a checkup by the dental vet in Phoenix following the last extraction. I drove up to Best Friends, meet her, and brought her home. She was a big sweetheart, and got along with my other cats right away. She passed her dental checkup with flying colors and lived to be 18 here, happy and healthy. I missed her whole bunches when she crossing the Rainbow Bridge while I was on vacation.
Without Best Friends Bailey Paws would probably have been euthanized.
In 2002, my husband and I had just retired and were planning on traveling with my beloved poodle Muffin. However, that was not in the cards. After about 4 months of grieving the lost of my beloved companion, I started searching adoption sites for a new fur baby. I came across the Best Friends Animal Society website where I saw the picture of Molly a toy poodle whose picture just jumped off the page and said adopt me. We were camping in West Columbia, Texas and I could not access the adoption application on my computer so I went to the local library and filled out the application online. After a couple days, I received a call saying that I was approved to adopt Molly and the sooner I could pick her up the sooner they would be able to save another dog. My husband and I packed up the truck with our cat and drove from West Columbia, Texas to Kanab, Utah leaving our travel trailer in the campground. Once we got to Best Friends, we did a sleep over with Molly just to make sure she was the right fit and to see if she would get along with our cat. The minute I saw Molly she jumped into my arms as if saying "What took you so long". Needless to say Molly came with us and has been a delight and joy in our lives ever since.
The whole process of adopting Molly was so easy and I believe in their process of checking out potential adopters to make sure that the match works for both the human and the animal. Should I need to adopt again, I will be using Best Friends.