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114 Reviews
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June 28, 2012

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June 28, 2012

i volunteer with Best Friends and have seen first hand how they help in disasters (Katrina) setting up an area to help the animals, providing medical care and shelter for the animals in need. They do more than any other animal organization that i know of. They aslo support other group by giving them grants and offer courses in how others can set up their own rescue. They are incredibly supportive and encouraging. They also help train vets in other countries to learn how to spay & neuter. i can not say enough good things about Robin Harmon, one of their employees who has the biggest heart of any one i know. They are making a huge difference in the lives of many many animals and also humans.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

September 29, 2011
29 people found this review helpful

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Review from CharityNavigator
September 29, 2011
29 people found this review helpful

This used to be the most admirable animal sanctuary in the country when it was managed by Michael Mountain, but it's been a steady downhill ever since.

Gregory Castle's background more than 10 years back is a complete mystery; certainly he is not a recognized top-notch animal welfare
professional. He has some vague history in church and accounting prior to his work with No More Homeless Pets in Utah.

Recently BFAS conducted a nationwide search (via a pricey head-hunter) for a Chief Marketing Officer and a Chief Development Officer -- both jobs with salaries up to $180,000. Gregory Castle's wife, a nice lady with breast cancer and no marketing experience, landed the CMO job.

Michael Mountain took an extremely modest five-figure salary during his entire tenure at BFAS, so to see six-figure salaries (which in Kanab, Utah, is completely uncalled for) becoming routine is very disturbing.

Do you want your donation of $25 or $50 to be just a pittance to these people?

And by the way, they make over $50 million/year and care for at most 2000 animals. Do the math: that's $25,000 per animal. Heck, in Kanab, Utah, you could build a small house for every animal with that much money.

Where is the money going, Best Friends?

September 1, 2011
1 person found this review helpful

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September 1, 2011
1 person found this review helpful

Best Friends is just wonderful. They help so many broken animals. I love the stories they tell about some of their animals. Plus they send cool videos. I love O. He is not very handsome but he sure is fun!
I have been a donor for a very long time. I trust what they do with the money I give. I
admire the founders, they are very special. The most important part of BF is everyone who works, volunteers,or just visit for a day love the animals with there whole heart. I thank God for the wonderful place and I thank everyone who care for the animals. This is
send with my heart full of love for the animals and the wonderful people. God Bless You. Louise Reardon and my dogs Olivia. Mazie Grace,Penelope, Maggie and all of our cats.

The Great!

I've personally experienced the results of this organization in...

I often get gifts for family and friends. I like to pick out different birds, bunnies, horses, of course cats and dogs that have special. It a great way to give gifts. If I need to talk to someone a problem,litter box problems,they are kind and caring.

Ways to make it better...

If I had to make changes to this organization, I would...

I have no idea as I think they are the best!

August 31, 2011

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August 31, 2011

My son discovered Best Friends via the television show Dog Town. We went out this summer and volunteered for a week. The place is amazing and it's all about the animals and not the tourists. I am also a donor and gladly help them with the amazing work they are doing!

The Great!

I've personally experienced the results of this organization in...

A dog I fell in love with was adopted about a month after we visited.

Ways to make it better...

If I had to make changes to this organization, I would...

Wish that there were no more need for places like this

August 30, 2011
1 person found this review helpful

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August 30, 2011
1 person found this review helpful

I have watched Best Friends help some animals that people had given up on and come out with such heartfelt results. They never give up. The animals at Best Friends get the very best treatment and all the attention, affection, love and training.

They rescued quite a few of the Vick dogs
and were able to rehabilitate and give them forever homes. They have also rescued dogs from hoarders and puppy mills. They are truly the angels of shelters. They are actually more than a shelter, they are a community in itself.

God Bless the people of Best Friends, they are truly dedicated.

The Great!

I've personally experienced the results of this organization in...

Understanding how to closely deal with animals the way they do. They have the patience and understanding of a saint.

Ways to make it better...

If I had to make changes to this organization, I would...

They need no change. They need more donations.

August 30, 2011

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August 30, 2011

A friend and I visited Best Friends last October. Visiting there was on my bucket list and I fulfilled my wish. It is a wonderful place that is set in some of the most beautiful country I have ever seen. The staff there were so helpful to all the volunteers. You could see that they loved their jobs - who wouldn't! - and they are so loving and caring toward all the animals there. All the facilities were immaculate. The lunches were wonderful and served in a very scenic location. Angel's Rest was the most spiritual place I have ever been in. A beautiful setting - the chimes blowing in the soft breeze. What a wonderful place for your pet to be placed. I can think of nothing that was negative there. I just wish we could have stayed longer. I pray that I will be able to make the trip back again. We traveled thousands of miles to visit there. I just wish there was a Best Friends close to my home. I would spend all my time volunteering there. God Bless you Best Friends for the amazing work you do and the loving care to all the animals in your care there and also all the good work you do around the country.

The Great!

I've personally experienced the results of this organization in...

Personally, my experience was one of joy and love in seeing all the animals so loved and cared for, Angel's Rest was a spiritually moving experience.

Ways to make it better...

If I had to make changes to this organization, I would...

I can think of no changes. Of course, you always wish for more funds to shelter and take in more animals. I wish for more sanctuaries like Best Friends all across the country.

August 30, 2011

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August 30, 2011

I have volunteered at Best Friends for the last three years and I could say without any hesitation, these guys are amazing! Not only do they do a wonderful job of taking care of the animals on their sanctuary in Kanab, Utah, they also offer seminars, and lectures for any rescue group looking for information and guidance on how to run their own successful organization. The whole volunteer experience at Best Friends is great! They start you off with an overview (or orientation) of the sanctuary. Then, they have you sign up to work with the animals you would feel most comfortable working with (i.e. dogs, cats, pigs, etc.) You can chose a variety of duties, not limited to cleaning, or feeding, but things like walking, brushing, talking a dog on an "outing" or "sleepover". The staff at Best Friends is incredible. They make you feel like part of the team. It is very comfortable.

The Great!

I've personally experienced the results of this organization in...

Several of the dogs we worked with were adopted within a few weeks of our volunteering. This not only is great for the dogs we worked with, but for others in need of a safe place until, they too, can be adopted. Also, I have experienced the transformation of a NYC "puppy store" to an "adoption only" model, saving more homeless dogs around the city and helping to put an end to puppy mills. The feedback from this transformation was, and continues to be incredible!

Ways to make it better...

If I had to make changes to this organization, I would...

Open up a branch office in every state in the USA. Work to get federal funding and change laws to be in favor of animals. Animals have no voice, and there needs to be better laws that protect them. I believe Best Friends can actually work to make this happen. They have the passion and drive, and with the help of their members, they can bring awareness to the masses.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Definitely had an effect on me. I am more passionate about animal welfare, and I continue to volunteer my time with Best Friends as well as other animal welfare groups. I have made many friends along the way, and I believe it has changed my overall health (I am a lot less stressed because I feel like I am doing good work)

How did this volunteer experience make you feel?

This makes me feel great! Not only am I helping animals, I am helping myself!

When was your last experience with this nonprofit?

2011

August 30, 2011

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August 30, 2011

Best Friends is an outstanding organization that literally helps thousands of animals both at the sanctuary where they can live out their furever lives and in the home of the lucky individuals who adopt from them. I recently took the Emergency Rescue Training and have learned even more about this great organization. If you haven't been to the sanctuary in Utah you must go and meet the pigs, dogs, cats, birds, bunnies, horses and all the rest. My favorite part is the exceptional steps they take for those animals who suffer disabilities. I just can't say enough great things about them. I am a Guardian and a Sponsor for Squeaky - one of the pigs. Please join me and help out one of the many, many animals in need.

The Great!

I've personally experienced the results of this organization in...

I have watched as hundreds of animals have found furever homes at the numerous events sponsored by Best Friends. I was so very impressed by the wonderful work done at the sanctuary in Utah for so many abused animals rescued by Best Friends. The care and love for the animals of all types is so very, very evident in all that they do. You must visit.

Ways to make it better...

If I had to make changes to this organization, I would...

Find more donors and sponsor more fund raisers to allow them to take in even more disabled animals.

August 30, 2011

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August 30, 2011

It may sound like a cliche, but I found my best friend, King, at Best Friends. King was an older dog and had been in two other homes prior to his stint at BF through no fault of his own. At most shelters, King would have been put down but not at Best Friends! He was ere, waiting just for me. That was three years ago and I have loved every minute of my elder friend who hikes, swims, backpacks and snuggle with me.

BTW, I also do volunteer for this organization and it is a wonderful experience.

The Great!

I've personally experienced the results of this organization in...

Salt Lake City, UT

Ways to make it better...

If I had to make changes to this organization, I would...

...can't think of anything!

August 30, 2011

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August 30, 2011

I had the opportunity to volunteer with Best Friends for a couple of weeks along with some family members several summers ago. I had always heard wonderful things about Best Friends, but the experience vastly exceeded my expectations. I have volunteered for over a dozen animal welfare and rescue organizations, and Best Friends is by far the finest. The animal enclosures are innovative, spacious, appropriate, and well enriched. Animal care, nutrition, and socialization practices are progressive and superior to what most animals receive in private homes, forget in a rescue/shelter environment. The staff are knowledgeable, friendly, and the volunteer program well organized. And finally, the organization's mission and philosophy are admirable and fully reflected by the work they do. As someone who has been doing private rescue for roughly ten years, Best Friends is my go-to standard for how I can improve upon my own practices. This is absolutely what every rescue should be striving to emulate.

The Great!

I've personally experienced the results of this organization in...

A NY rescue that once helped me with a difficult placement sadly fell into disrepair and neglect when its owner died of cancer; many animals suffered gravely as a consequence. Best Friends stepped up to the task of lending a helping hand. I am happy to say it has been re-established as the wonderful rescue it set out to be, serving citizens in the rural county it was located in, thanks to the generosity, expertise, and go-getting philosophy of Best Friends.

Ways to make it better...

If I had to make changes to this organization, I would...

I feel that Best Friends has little, if any, room for improvement. I would like to rabbit and parrot programs get more attention on the website/magazine, but I understand that the broadest donor base is going to be dog/cat lovers, so it makes sense to cater to them.

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