Login with FacebookARMED SERVICES YMCA OF THE USA TWENYNINE PALMS
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13 reviews total. Average rating:
User Reviews
Disorganized! This ASYMCA maybe could have helped my family when we needed it, except the Director was so disorganized and rude to us that we did not use them. She kept pushing their events on us in a time we did not need them. (HELLO-my mother died! I dont care!) She has chastised one of her employees in front of me and my husbands-which was inappropriate. The thrift store is dirty and smells like dead animals sometimes. Not planning on going back if we're ever stationed there agin. Will use the Red Cross there instead.
The Great!
- I've seen the results of this organization in... 2008 before we PCS'd to Lejeune
- The kinds of staff and volunteers that I met were... Jessica Stewart and a woman named Gail were extremely nice to me and my husband.
Ways to make it better!
- My experience would have been better if... the staff was more professional and listening to me instead of pushing their agenda. Also, save correcting employees until no customers are there.
- If I had to make changes to this organization, I would… More Professionalism from the staff, especially the director!
- In my opinion, the biggest challenges facing this organization are... the terrible management by Anita Fultz.
I was a Client Served & Shop the Thrift Store to see what items they have available for my family.
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I go to the Thrift Store at least once a week to see what they have for my famly. My kids enjoy the playground and I get to enjoy adult conversations. The staff is friendly and helpful. They finally got a male working which is great. He helped us when we bought a heavy item from them. Sometimes you will see the office staff there and they are always saying hi and are helpful also. The Thrift Store staff is great and always willing to help you find what you are looking for. 100% of the profits from the Thrift store also go back into their programs which is a win-win situation.
The Great!
- If this organization had 10 million bucks, it could... expand the Thrift Store and Admin Building. This would allow more customers to be served and more merchandise for the Thrift Store. The admin could offer more programs and have more classrooms available.
Ways to make it better!
- In my opinion, the biggest challenges facing this organization are... the lack of funds and advertising that they have. Also that people steal their donations from their office over the weekends and at night which is a shame. They don't have high prices at all.
I was a Volunteer & I help install what they need or build what they need.
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I volunteer my time helping with construction and installing what they need for their offices and programs. I see how they help families with their needs. I send my Marines over there for free bread friday and groceries, free uniform items from the Thrift Store, and if they have children I tell them about their programs and how they can help.
The Great!
- The kinds of staff and volunteers that I met were... wonderful and helpful. They take their time to let you know what is going on in the community and how you can help.
Ways to make it better!
- In my opinion, the biggest challenges facing this organization are... limited amount of funds and space. They are constantly running out of room for their storage and supplies. They recycle everything from paper to desks so that more money can be available to the military and their families.
I volunteer here and have used their services. Their parent/child classes are wonderful. Melissa and Lisa really know how to get your child to learn and help you achieve the tools yoursself to do it at home. Deborah and Jessie are great with my older child as she has gone through the Op Hero and KCC club. She learned how to give back to the community which is great to teach at a young age. The Thrift Store is a great place to find bargains and the staff there is always willing to help you find something and take it to your car. The office staff in the Admin building always is helpful and seem to know when my hands are full and open the door for me. They talk to my little one even when she goes into an office she isn't suppose to.
The Great!
- I've seen the results of this organization in... My children becoming better educated, giving back and volunteering, and saving money.
- What I've enjoyed the most about my experience with this nonprofit is... all the staff is helpful and if they see you having a problem they immediately help you with it. Even if it is opening the door when your hands are full.
- If this organization had 10 million bucks, it could... help the military families by offering more classes, having more rooms in a larger building, and expanding the Thrift Store.
Ways to make it better!
- My experience would have been better if... They had more classes offered in the afternoon.
- In my opinion, the biggest challenges facing this organization are... The limited funds and staff. The office is small and packed. There is offices hiding everywhere to accomidate all the things that they do.
- One thing I'd also say is that... anyone that is new to the area should come see what they have to offer. Even is you don't have children they can offer things that you would not find at other bases.
I was a Professional with expertise in this field & Assisted the family by applying for support from the ASYMCA
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I am a Family Readiness Officer aboard 29 Palms and I had heard about the support that ASYMCA provides to our families.
I had a family member who was pregnant and had a somewhat challenging birth. The hospital aboard 29 Palms does not have a NICU, so when new borns need to be transferred to the NICU, they have to be life flighted out to Desert Regional in Palm Springs. Palm Springs is about an 1 1/2 from here. So, my family member's baby did end up being transferred to Desert Regional in Palm Springs. The situation was heart breaking, due to the fact that mom had to stay here in the 29 Palms hospital, while her baby was in Palm Springs. The father would stay in Palm Springs to be close to the baby, and the mom did eventually get released from the hospital to stay with the baby in Palm Springs.
Now, that both the Mom and Dad were able to visit their newborn in Palm Springs, they of course needed a place to stay. This family is a young family, he was a junior Marine, with their first child. An overnight stay that lasted for almost a week at the Hanson House in Palm Springs was well over $100, close to $200. This was an unexpected expense the family was facing, amongst having their newborn baby be transferred to a hospital that was an 1 1/2 drive from their home.
So, I as the Family Readiness Officer (FRO) of their unit approached the ASYMCA and inquired about what type of support they could provide this family. The ASYMCA was able to cover the cost of the stay at the Hanson House, which ended up being a huge relief to the family! Again, a young family facing these types of challenges can be very stressful. However, the assistance and the support of the ASYMCA, was greatly appreciated by the family, as well as the unit.
So, on behalf of this family and 3/11, we appreciate the support the ASYMCA provided.
The Great!
- What I've enjoyed the most about my experience with this nonprofit is... the ease of use. Getting the support that I needed for this family was very easy, the papwerwork was simple and painless.
Ways to make it better!
- One thing I'd also say is that... Continue to keep the paperwork simple. That is what I really liked about the ASYMCA.