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8 Reviews
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December 18, 2009

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December 18, 2009

In my experience ARCH has taken from federal funds to expand an organization that was originally intended to help other agencies in NE Tenn. They accepted $500K in funds to help people but they only will accept 3 or 4 people a week in Johnson City and are currently closed due to "lack of funds." They are known to have close ties to Kingsport Housing with Board members being from Kingsport Housing which appears to be a conflict of interest since most of their services seem to go to Kingsport Housing.

Ways to make it better...

If I had to make changes to this organization, I would...

Disband

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Nothing

The kinds of staff and volunteers that I met were...

Inadequately trained and decetful

Ways to make it better...

They did what they originally set out to do and that is help the people.

In my opinion, the biggest challenges facing this organization are...

Honesty and integrity.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

November 19, 2009

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November 19, 2009

Conflcict of interest displayed by Board members also being on the staff so it's like congress voting themselves raises and compensation packages, creating construction companies to receive contracts from the agency for which they work, hiring one another on satff. You scratcvh my back, I'll scratch yours. Parasite agency is what ARCH is,taking funds from organizations which have provided care for years and ARCH creating redundant agencies which are ill-equipped, naive,absen of compassion, and over-administered or at least over-staffed in administration, I drove some distance to a plannning program hosted by an ARCH admin who couldn't answer questions and had audience people correcting her, an all-day conference which had about 15 minutes of good prime meat if that during the entire day and was required some some of us had to drive 2-3 hours each way to sit and hear nothing but fluff for 5 hours, half of which we were sitting and waiting . . . This is a local example of the problems of gov't creating what on paper seems like a good odea which in operation is just another gov't boondoggle.

The Great!

I've personally experienced the results of this organization in...

training sessions, trying to get help for clients, trying to get proper & clear training in using HMIS . . . all is garbled or illegible

Ways to make it better...

If I had to make changes to this organization, I would...

Hire professionally educated staff who provided resumes and sat for interviews with the providers of care in place prior to be hired by ARCH

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

how services were provided to those who need them before its creation and its messing up the system which was in place and effective

The kinds of staff and volunteers that I met were...

less than professional, minimallt knowledgable about the ranges of issues of being on the edge or on the street

If this organization had 10 million bucks, it could...

burn it up in one year and be at the trough seeking more

Ways to make it better...

we eliminated the CoC model and got back to providing care to those who need it in the way done prior to ARCH

In my opinion, the biggest challenges facing this organization are...

paucity of competence, absence of hearts for providing care to the clients,too much desire for nice offices and the prestige of being a director or vice president like in a bank where all are VP

One thing I'd also say is that...

we should bring back the good old days where all agencies had a leel playing field Wait till HUD does an audit on this agency. Of course, ARCH will find a way to blow smoke where the sun never shines

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

November 17, 2009

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November 17, 2009

ARCH has been a godsend to our area of Northeast TN. Before its inception, there was little consistent regional advocacy, and coordination of services for the homeless and others in need. Since coming on the scene, ARCH has been the catalyst behind bringing a diverse group of concerned individuals, community service providers, government agencies,area churches and schools, and others together, on a routine basis, to passionately and creatively address the needs of the homeless and others. To highlight: ARCH has provided leadership with identifying and a variety of complex problems related to homelessness, both at the local and regional level; ARCH personnel and volunteers have written and coordinated the writing of many new successful grant proposals. The funds from these grants have led to the creation of/and expansion of housing programs,and many community services for the homeless and others at risk; and, ARCH routinely coordinates HUD-mandated point-in-time count projects and makes the data collected available for use by member agencies. Our region benefits in so many ways from the efforts of ARCH.

The Great!

I've personally experienced the results of this organization in...

witnessing the change in the lives of formerly homeless individuals who had received housing assistance made possible by ARCH and its partners.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the pleasure of working alongside others who want to end homelessness in our region.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

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