Oops! You must enter a search term greater than 3 characters.

Invite reviews

Invite friends and colleagues to share their experiences with this nonprofit
8 Reviews
123.37545
Write A Review
November 2, 2012

more

November 2, 2012

I found myself homeless at the ending of a relationship with no money and nowhere to go... i slept in my car or in a tent for 2 months before hearing about ARCH. it has been 2 years since they helped me with the deposits i needed to get established in a place to live! I am still maintaining that same address... it would not have been possible for me to have come up with all that money myself as i am on disability and make less then $600 a month...Thank you to organizations like these, you have inspired me to start up my own non Profit organization to hlpe homeless people. I am desperately needing volunteers with the startup... if you have any knowledge or experience in this field please contact me via email. Shellea1976@gmail.com please include "project angel wings" in the subject line.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2010

December 18, 2009

more

December 18, 2009

In my experience ARCH has taken from federal funds to expand an organization that was originally intended to help other agencies in NE Tenn. They accepted $500K in funds to help people but they only will accept 3 or 4 people a week in Johnson City and are currently closed due to "lack of funds." They are known to have close ties to Kingsport Housing with Board members being from Kingsport Housing which appears to be a conflict of interest since most of their services seem to go to Kingsport Housing.

Ways to make it better...

If I had to make changes to this organization, I would...

Disband

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Nothing

The kinds of staff and volunteers that I met were...

Inadequately trained and decetful

Ways to make it better...

They did what they originally set out to do and that is help the people.

In my opinion, the biggest challenges facing this organization are...

Honesty and integrity.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

November 19, 2009

more

November 19, 2009

Conflcict of interest displayed by Board members also being on the staff so it's like congress voting themselves raises and compensation packages, creating construction companies to receive contracts from the agency for which they work, hiring one another on satff. You scratcvh my back, I'll scratch yours. Parasite agency is what ARCH is,taking funds from organizations which have provided care for years and ARCH creating redundant agencies which are ill-equipped, naive,absen of compassion, and over-administered or at least over-staffed in administration, I drove some distance to a plannning program hosted by an ARCH admin who couldn't answer questions and had audience people correcting her, an all-day conference which had about 15 minutes of good prime meat if that during the entire day and was required some some of us had to drive 2-3 hours each way to sit and hear nothing but fluff for 5 hours, half of which we were sitting and waiting . . . This is a local example of the problems of gov't creating what on paper seems like a good odea which in operation is just another gov't boondoggle.

The Great!

I've personally experienced the results of this organization in...

training sessions, trying to get help for clients, trying to get proper & clear training in using HMIS . . . all is garbled or illegible

Ways to make it better...

If I had to make changes to this organization, I would...

Hire professionally educated staff who provided resumes and sat for interviews with the providers of care in place prior to be hired by ARCH

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

how services were provided to those who need them before its creation and its messing up the system which was in place and effective

The kinds of staff and volunteers that I met were...

less than professional, minimallt knowledgable about the ranges of issues of being on the edge or on the street

If this organization had 10 million bucks, it could...

burn it up in one year and be at the trough seeking more

Ways to make it better...

we eliminated the CoC model and got back to providing care to those who need it in the way done prior to ARCH

In my opinion, the biggest challenges facing this organization are...

paucity of competence, absence of hearts for providing care to the clients,too much desire for nice offices and the prestige of being a director or vice president like in a bank where all are VP

One thing I'd also say is that...

we should bring back the good old days where all agencies had a leel playing field Wait till HUD does an audit on this agency. Of course, ARCH will find a way to blow smoke where the sun never shines

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

November 17, 2009

more

November 17, 2009

ARCH has been a godsend to our area of Northeast TN. Before its inception, there was little consistent regional advocacy, and coordination of services for the homeless and others in need. Since coming on the scene, ARCH has been the catalyst behind bringing a diverse group of concerned individuals, community service providers, government agencies,area churches and schools, and others together, on a routine basis, to passionately and creatively address the needs of the homeless and others. To highlight: ARCH has provided leadership with identifying and a variety of complex problems related to homelessness, both at the local and regional level; ARCH personnel and volunteers have written and coordinated the writing of many new successful grant proposals. The funds from these grants have led to the creation of/and expansion of housing programs,and many community services for the homeless and others at risk; and, ARCH routinely coordinates HUD-mandated point-in-time count projects and makes the data collected available for use by member agencies. Our region benefits in so many ways from the efforts of ARCH.

The Great!

I've personally experienced the results of this organization in...

witnessing the change in the lives of formerly homeless individuals who had received housing assistance made possible by ARCH and its partners.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the pleasure of working alongside others who want to end homelessness in our region.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

November 17, 2009

more

November 17, 2009

According to an article in the JC Press the Appalachian Regional Commission on Homelessness (ARCH) was awarded a 540,000 grant for two years through The American Recovery and Investment Act (tax dollars). The Homeless Prevention and Rapid Re-Housing Program kicked off on October 1, 2009 and supposedly has helped hundreds of families in our area according to the article. The program is housed in the eight Neighborhood Service Centers in eight North East TN counties. All clients must call their local Neighborhood Service Center in order to get an appointment. In order to qualify for this program eligible participants must be homeless or about to become homeless and undergo an initial consultation to determine assistance, have income of 50% or less of the Area Median Income, have no other housing options, or have financial resources or support networks to obtain or remain in housing. Before this Grant was awarded, ARCH was not a service agency and depended on the established service agencies in our area to aid clients that needed assistance. These agencies such as Good Samaritan Ministries, Salvation Army, and Catholic Charities, were already seeing the same clients that are now being serviced by ARCH. These established agencies could have better used this money to service more clients because they already had the staff in place, a facility, and were already seeing this population of clients. The staffs at these established agencies were already trained for this type of case management services. Some of these agencies had already received ESG monies in the past which is similar to the funding now being used. I think this is a duplication of services and that tax dollars are again being wasted on new staff and operational expenses for ARCH when the money could have been given to an established agency that had staff an operational expenses already in place. Also, if you call the Washington County Neighborhood Service Center and try to get an appointment with ARCH, the number is either busy or you can’t get an appointment for at least a month and a half. The reason being is that they only see three to four clients a week at this location and they see clients only ½ of a day per week. The next available appointment is near January 2010. How many clients will be homeless or without utilities while waiting for ARCH to give them an appointment? How many case managers are they paying to see three clients ½ day per week? The excuse I was given is that the case managers have to inspect new apartments and can only see clients ½ a day one day per week. I think this program should have been more carefully planned. This is just another waste of tax dollars just like the Shelter + Care Program where you get shelter but not much care (case management). As bad as things are for this country at the present, I think that this money could have been spent in a better and more efficient manner. Now I have been told that ARCH is now soliciting area Churches and businesses for funding. How much money do they need to pay their employees? Why take money from established Charities that are seeing 100+ clients a week to give to an agency that sees 12 clients per month. I hope ARCH is telling these Churches and businesses the truth about how many clients they are serving. I happened to be at an area Church when one of their reps came by and believe me, ½ of what he was saying was not the truth and the other ½ he did not know the answers to when asked. ARCH really needs to do what it did the best and refer clients to agencies that are experienced in handling clients. I think that Good Samaritan Ministries has been serving these at risk clients for over 20 years and according to their newsletter, they only use 11% of their funding for salaries and operational expenses. Salvation Army has been around for a while also and they are also well established with handling homeless clients or those about to become homeless. Catholic Charities is in the emergency services and transitional housing business. I am just saying that if you have agencies already in place that can do the work, let them do the work. STOP wasting money that me and millions of others have worked for and paid into tax dollars. Anyone reading this letter, if you donate to charities, give to those that are established and have open 1099’s on file that you can access. Give only to charities that have a proven record and that truly help those in need. You work hard for your money; see that it goes where it will do the most good. Let’s keep our charity donations here in our community and not throughout eight counties. Those in our community that have been laid off, working for a low wage, or who are ill and can’t work deserve good service from an established agency. I researched all of this and it can be found online at these agencies websites, THDA website, HUD website, JC Press archives or you can call the Neighborhood Service Center and verify how long an appointment will take.

The Great!

I've personally experienced the results of this organization in...

never. This organization is a joke!

Ways to make it better...

If I had to make changes to this organization, I would...

Close it down

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

none

The kinds of staff and volunteers that I met were...

incompetent

If this organization had 10 million bucks, it could...

increase the wages of its incompetent employees and could waste more money

Ways to make it better...

I had stayed away from ARCH

In my opinion, the biggest challenges facing this organization are...

incompetence and wastefullness

One thing I'd also say is that...

give your money and time to proven agencies in our community that have been here for awahile and have a proven track record assisting clients and who are not out to benefit themselves or their board members

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009

November 16, 2009

more

November 16, 2009

Hello, I would like to share a story about a woman I once knew. Her name is Missy. Many years ago, she was living on the streets, addicted to drugs and alcohol. She wasn't always homeless and did not choose the life she was living. In her previous life, things were much different. Missy was a single mother raising her 8 year old son, working full time as a certified nursing assistant. Things were pretty rough at times but she always seemed to manage and figure out a way to get by. Unfortunately, things changed drastically in her life. Missy lost her job and sebsequently lost her home, therby forcing to make some of the hardest decisions she would ever have to make. Because her relationship with her parents was always strained she was forced to leave her son with them. Nothing seemed to matter to Missy after that day. Missy ended up living in 6 states, just surviving. She lived on the streets, sleeping in aisles,parks, cars, tents, and rest areas. She ate out of trash cans and even stole food. After some kids had been taunting her and throwing rocks at her. She suddenly had no reason to live, no purpose. She had planned to bring it all to an end. As it turned out, God had other things in store. I can share this story with you because this woman I once knew was "ME". I told you this story because God gave me the opportuntiy to be blessed. I don't feel like a victim. "I feel victorious because of people like Arch and other agencies that have been such a big part of my like. That cared about that hurt person, instead of closing their eyes to it! I got a second chance to be a productive citizen because of people like you who care about people like me, just "Ordinary me". I don't have to say, PLEASE GOD WHY! anymore. I know why: Because I am fearless and wonderfully made!! Since then I have earned my bachelors degree in criminal justice,and social work. I am now employed working in the helping field as a case worker. I also recently purchased my first home with the help of Arch and eastern eight. sometimes All you need is someone to believe in you! Thank you, could never be enough. Melissa

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

becoming a first time home owner and sharing my story.

The kinds of staff and volunteers that I met were...

The volunteers are very compassionate and truly see the rewards in the people they help.

Ways to make it better...

I personally can not think of anything that could have been different. Arch took extra time helping when explaining paperwork.I had difficulties understanding certain information in homeownership. The staff was very patient and helpful.

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009

November 16, 2009

more

November 16, 2009

I first became associated with ARCH around 2002 while working for Creative Energy, a local advertising agency who was helping out with promotional materials for ARCH. My knowledge was limited at the time but I have since, in recent years, become much more aware of the wonderful impact they are having, not only in the local community, but throughout the northeast Tennessee region. In 2007, I was appointed to attend monthly ARCH meetings at the request of my supervisor at Tennessee Community Services Agency. Through these meetings,my volunteer work with point-in-time and the 2008 Gala planning, I have witnessed an organization brimming with passionate and concerned leaders who have unified in one accord to bring hope and relief to those suffering from homelessness in our area. I am amazed at how far the organization has come and at how many lives have been impacted since the inception. I hold ARCH, the Board and members in highest regard and look forward to seeing many more individuals and families set free from the grip of homelessness through the mission and efforts of this wonderful organization.

The Great!

I've personally experienced the results of this organization in...

Monthly meetings and volunteer efforts.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Seeing such wonderful growth and impact thoughout the region and hearing about individuals and families moving from homelessness to housing and even in some cases, owning their own homes.

The kinds of staff and volunteers that I met were...

The passion and the heart that the members seem to have for the homeless.

If this organization had 10 million bucks, it could...

Hopefully END homelessness in northeast Tennessee and perhaps even beyond!!!

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

November 16, 2009

more

November 16, 2009

Have been associated since inception with this exceptional organization. The dedication, hard work, and amount of funding and services brought into Upper East TN by ARCH is a tribute to the ARCH staff and members.

The Great!

I've personally experienced the results of this organization in...

community organization, grant application, resource sharing, and working to benefit homeless persons in Upper East TN.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the extraordinary success and community networking.

The kinds of staff and volunteers that I met were...

dedicated, hard working, and eager to help.

If this organization had 10 million bucks, it could...

continue to expand and develop housing and supportive resources for the homeless, at risk, and low income.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009

Write A Review

Filter by reviewer role:

Support This Nonprofit

Help this nonprofit get more reviews

5 tips for getting reviews

5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
  3. Including a link in your email newsletter
  4. Putting a link in the signature of your email
    Putting a link on your facebook page and status updates
  5. Tweeting out a link to your twitter followers