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September 17, 2011
2 people found this review helpful

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Review from CharityNavigator
September 17, 2011
2 people found this review helpful

My husband and I have been contributors to this wonderful organization for 25 years. Within 5 years we adopted two dogs from ACS. The facility is always clean, there is a place to take a dog to have room to play a little outside the confines of the cage. We watched for playfulness and any sign of temperament problems. Both dogs were happy to come home with us. Before adopting the pet, there was a questionnaire to complete about how much time the pet would be alone and how much experience the adopter had with taking care of a pet. Then a ACS staff came in to chat.

We haven't adopted from ACS for quite a while now. Our 2nd dog passed away a few years ago, and our 3rd dog was found at another fine shelter. Yet, any time we think about adopting again or have extra pet things we don't need or, as happened once many years ago, found a cat making its home on our front porch, there is no question, that we trust ACS first and foremost. It will be the first place we go when we're ready to adopt again.

Not only are the facilities clean and the personal pleasant and professional, we agree with the society's philosophy and how they carry it out. The fact that they keep growing and improving their services for both the pets and the adopters proves they are doing something right.

The Great!

I've personally experienced the results of this organization in...

The pleasant, professional staff helping when searching for the right pet. A big, beautiful golden retriever huddling in the cage's corner because it had been abused. If I was going to consider this special dog, I needed to be near to it for just a minute. The staff allowed me to enter the cage which was on the floor, and so I was able to sense the dog's tension and fear which told me I didn't have the time, patience or education to help the poor thing.

Ways to make it better...

If I had to make changes to this organization, I would...

If it had a second facility near to the northwest Chicago suburbs, I'd consider donating some time. Of course, I'd also be tempted to bring home a dog or two, and I really don't have the room.

More feedback...

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

How did you learn about this organization?

I've known of it since I was very young. We had several pets in the family and that's were you went to get one. This organization has always been trusted for its humane treatment of animals.

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