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19 Reviews
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December 20, 2013

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December 20, 2013

When trying to find a lost cat .. I stopped in with hopes of looking for him and was told to leave flyer, but I couldn't go in to look at cats. The person I spoke with was less than friendly. Another person I know also had a bad experience with a less than friendly comment that was made to them when they were also searching for a lost pet. And even another when they were trying to find a place for a lost dog they had found.

Ways to make it better...

If I had to make changes to this organization, I would...

The employees/volunteers need training with better communication skills so they are able to say no without being nasty.

More feedback...

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2013

December 20, 2013

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December 20, 2013

I live in San Diego and read every day about ARNO and the wonderful group of volunteers. Sometimes I don't know how they get through the day with what they encounter. I have fierce respect for everyone involved. I share each story I receive on FB and when I'm not so broke I'll be able to donate. Thanks for everything you do to help these poor creatures.

Ways to make it better...

If I had to make changes to this organization, I would...

Nothing. If it ain't broke don't fix it!

More feedback...

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

November 19, 2012

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November 19, 2012

Contacted ARNO and spoke with a lady through email about six months ago (last message received on July 18) when my husband and I took in an olde english bulldog puppy rescued from a puppy farm by a friend. Although she is adorable, we weren't really planning on having a dog at the time, and didn't really have the financial ability to care for the dog's health problems. I was just starting a small company after being out of work for months. I contacted ARNO about possible adoption or even if they could just lend a helping hand in directing us to discounted services (the bulldog was not fixed, needed flee/heartworm, shots, and had a rash covering her belly and hind legs). I was asked to send pictures which I did, and to this day have yet to hear back from the service or receive any help. I would have been more than willing to give money to this organization in the future for any services rendered and continued donations as well. The situation as a whole is just frustrating. We still have that bulldog and have grown to absolutely adore her, and she has come a long way with my husband and I from the skittish, abused dog that walked through our doors. I would still love to hear from the organization in some way just to know that they actually care.

More feedback...

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2012

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5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
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3 hours of volunteer time for this nonprofit will...

socialize dogs who have never known human kindness; walk, run and play with dogs for their enrichment; pet, brush and play with cats for their enrichment; clean kennels; do dishes (disinfect food & water bowls) and disinfect litterboxes; help at shelter with laundry or repairs. Volunteer