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71 Reviews
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November 8, 2011
2 people found this review helpful

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Review from CharityNavigator
November 8, 2011
2 people found this review helpful

After having survived Hurricane Carla as a teen, the Red Cross charged for water and rented cots while the NOT RATED Salvation Army handed out water and loaned cots. Heard the exact same story from survivors of the Texas City Disaster. Again I experienced the lack of compassion of the Red Cross when flooding occurred in Houston 2001 June 9th, however, i still have a smile over this one... the Red Cross was standing out side a local Grocery chain trying to dole out the guilt to donate money and talking about how we have so much and should be giving to others --when an 80 yr old lady told them Her home still had water in the back, her home was in chaos , she here buying paper towels and bleach and although the 'disaster' had been over a week had NEVER seen a Red Cross person on her block even to hand out a bottle of water.

The Great!

I've personally experienced the results of this organization in...

a 'catastrophe' After having survived Hurricane Carla as a teen, the Red Cross charged for water and rented cots while the NOT RATED Salvation Army handed out water and loaned cots. These cots meant that my parents were able to house 15 or so people during a catastrophe. Same story here with the Texas City Disaster. And with Hurricane Ike in 2008, I heard the same story again about the Red Cross.

Ways to make it better...

If I had to make changes to this organization, I would...

Kind and Helpful instead of a grasping, guilt provider.

October 18, 2011
2 people found this review helpful

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October 18, 2011
2 people found this review helpful

I have spent over 25 years with the American Red Cross (both volunteer and paid staff) and much of that time has been spent working to ensure that our local chapters are trained, prepared and ready to respond to disasters, both large and small. ARC is an often misunderstood entity because the organization is so large and so active that the "behind the scenes" activities and negotiations may not be obvious to the general public or to all observers. As an example, someone wrote that ARC took people on buses, during Katrina, and then "just left them" when, in reality, Red Cross is not a transporting entity. ARC volunteers may have been on the buses that either FEMA or local governments utilized to evacuate or transport, but ARC was not in charge of those operations, only there to support the clients. Also noted that someone felt that ARC "spent thousands of dollars on thank you parties for their staff" after Katrina when, in reality, those types of celebrations are usually sponsored by grateful corporate entities or municipalities who want to thank the volunteer who left their homes for weeks to come and help. I was a volunteer for over 11 years before becoming a paid staff person for 15 years. I am now retired, but still (after 67 + disaster operation responses) am proud of the work of the organization and of its dedicated paid and volunteer staff. The paid staff of the organization could take those same skills into the open market and make far larger salaries with far fewer challenges. But they don't be cause, like me, they believe in the mission of the Red Cross. Are we always perfect? Goodness, no! But then, is any entity always able to be perfect in time of disaster? No, disaster is, by its very nature, chaotic and your best hope is to have a good plan and to execute it with skill and expertise. Even then, there will be variables that keep things from being perfect but, please know, the paid and volunteer staff of the Red Cross working on disaster relief operations are focused on success...and that means serving the disaster related / disaster caused needs of the community and its people. Yes, we do ask for funds because, as you can only imagine, everything from putting gas in the vehicles to purchasing food for feeding sites and support items for sheltering still costs money, even when disaster strikes. in fact, often, in the face of disaster, those costs mount unbelievably! I am always sad when I see someone put something out that is negative about the organizations disaster relief efforts because I know it is out of a lack of the "big picture" knowledge that they have made judgement.

The Great!

I've personally experienced the results of this organization in...

From 1986 until 2010, I was a volunteer or a paid staff member, and was a part of chapter, regional, and national activities so I saw all sides of the efforts

Ways to make it better...

If I had to make changes to this organization, I would...

our mission is a strong and solid mission. If I had to change something about the organization I would remind the senior leaders to not be so reactive when criticized. Again, not everyone has all the facts and because of that we have sometimes "apologized" when, in reality, we should have stood up straight, shoulders back, and said 'we did everything we could humanly do and did it with honesty and compassion"

September 26, 2011
1 person found this review helpful

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Review from CharityNavigator
September 26, 2011
1 person found this review helpful

I used to donate yearly to the American Red Cross. However, after finding out through Charity Navigator that the CEO makes close to a MILLION dollars annually, I have decided to donate elsewhere. Any charity organization that pays its CEO that much does not need my contribution.

The Great!

I've personally experienced the results of this organization in...

No experience

Ways to make it better...

If I had to make changes to this organization, I would...

Reduce the CEO compensation.

September 8, 2011
3 people found this review helpful

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Review from Guidestar
September 8, 2011
3 people found this review helpful

I've donated in the past but will no more after reviewing their tax forms. Most of the relief they provide goes overseas. With all the disasters in the U.S. I'm sure we needed more than what they provided in the states. Don't get me started on the salaries. I realize to get the best people to run the organization they demand high salaries but almost a million a year is ridiculous. I think anything over 200,000 a year is excessive. I'm searching for another organization to keep my money in this country. How many countries are providing help to the U.S.?

An employee of the ARC commented on my review. Read "comments" below my original review. She should review the form 990 because she is either misinformed or outright lying about the amount of relief provided overseas 183,894,000 vs US relief 67,110,753 published in part IX lines 2&3. Also, part VII shows the CEO salary and other compensation at over 1 million not 500k as she stated. Key employees salaries were reported as74.7 mil. read it yourself.She should also read some of the other personal experiences of former volunteers and recipients of "relief". They may provide a lot of help to disaster victims but imagine how much more they could do. Way too much waste and administrative costs.

The Great!

I've personally experienced the results of this organization in...

none

Ways to make it better...

If I had to make changes to this organization, I would...

Give back more to the victims of disasters in the U.S.

July 27, 2011
1 person found this review helpful

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Review from CharityNavigator
July 27, 2011
1 person found this review helpful

The American Red Cross. This is horrible! How is it that an employee of a charity can be making such a huge amount?

The Great!

I've personally experienced the results of this organization in...

I have not

Ways to make it better...

If I had to make changes to this organization, I would...

If I could make a change to this charity, I would have more of the money that's donated serve the purpose it was given and meant to serve. I would not pay anyone, including myself, salaries close to a million!

June 28, 2011
2 people found this review helpful

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Review from CharityNavigator
June 28, 2011
2 people found this review helpful

in 1987 my brother was killed in a ch53 helicopter crash in california. i was stationed in spokane washington in the usaf. i needed a plane ticket home. i was a poor airman. the red cross bought me the ticket with me paying it back with interest. while on that flight home, a young officer was sitting with me, he lost his brother also in that crash. he told me the red cross got him the flight.
when i got back after my brothers funeral i ran into that officer and asked him how he liked the pay deduction for those plane tickets. he told me the red cross told him not to worry about it, officers aren't charged for the tickets. here i am, an airman, paying 1200. for a 625.00 plane ticket. what justice is that, over the years i've learned more about the red cross' less than proper treatment of enlisted personnel. shame on you. i won't give them 5 cents.

The Great!

I've personally experienced the results of this organization in...

serving our country in the usaf

Ways to make it better...

If I had to make changes to this organization, I would...

be a bit more compassionate to the enlisted.

June 10, 2011
1 person found this review helpful

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June 10, 2011
1 person found this review helpful

While looking to donate funds - LOOK to AMERICAN'S DISASTER RELIEF a/k/a Western Colorado Disaster Relief. They have have NO paid staff - have been helping others over a decade - have helped thousands. 100% of your donation goes the the helping others.

During a disaster they fight hard
to raise funds, - they ALWAYS need donations. Check out AMERICA'S DISASTER RELIEF the next time you want to donate. Look at their web site www.wcdisasterrelief.org

The Great!

I've personally experienced the results of this organization in...

YES

Ways to make it better...

If I had to make changes to this organization, I would...

Pay less to staff

More feedback...

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

None

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

April 27, 2011

Donations for the recent tornado in Vilonia Arkansas
My husband and I purchased cases of bottled water, case of can goods, non parishable snacks. we also brought over mens and women clothing. We went to the Red Cross and they said they would take only the bottled water! They asked if the
clothes were brand new and we said no they said they didn't want them either. The local churches that set up relief centers gladly took all the rest. All they ever want is money. Don't be fooled by a financial statement I am an accountant and included in the so called program expenses can have salaries, vehicles, etc. I would like to see a more detailed P/L.
There was no one at the center either except the Red Cross volunteers. This will not be my choice next time I want to donate.

The Great!

I've personally experienced the results of this organization in...

Arkansas

Ways to make it better...

If I had to make changes to this organization, I would...

Spend more money on the services to the people they are suppossed to be helping and less money on those great big salaries.

More feedback...

Will you volunteer or donate to this organization?

Unlikely

When was your last experience with this nonprofit?

2011

April 8, 2011

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Review from Guidestar
April 8, 2011

The Red Cross pays its directors at least $150,000 annually and up to $650,000 annually.

The Red Cross allocated $217 million to grants in 2008.

The Red Cross spent $1.7 billion on their own salaries and other employee compensation for the same year.

The Great!

I've personally experienced the results of this organization in...

I've seen several tornadoes and hurricanes. I've seen only one Red Cross vehicle total.

Ways to make it better...

If I had to make changes to this organization, I would...

Not pay $50,000 moving allowances to Red Cross executives earning hundreds of thousands in base compensation.

More feedback...

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

April 1, 2011

I like red cross for what they do for people all over the world

The Great!

I've personally experienced the results of this organization in...

Idk

Ways to make it better...

If I had to make changes to this organization, I would...

Do nothing

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