American National Red Cross

Rating: 2.54 stars   72 reviews

Issues: Disaster Aid, Health, Human Services, International

Location: National Headquarters PO Box 96456 Washington DC 20090 USA

Mission: The American Red Cross, a humanitarian organization led by volunteers and guided by its Congressional charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement, will provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies.
2012 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars   Featured Review

The American Red Cross is an outstanding organization. They have and continue to do an amazing service to the victims of hurricane Sandy. Also while helping the victims of hurricane Sandy they respond to fires and floods all over the country. They recently responded to 2 fires in my general area recently. They have the victims of the fires comfort clothing food and rented them a hotel room. I'm glad knowing they are out there and that 92 cents from every dollar donated goes to the cause.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 1 stars  

1 person found this review helpful

Not at all a positive, enjoyable or rewarding place to volunteer. Many great volunteers and staff have quit or been fired. The new staff treat volunteers poorly. There is also a lot of back stabbing and bragging, that prevents any team building.

If I had to make changes to this organization, I would...

Respect and appreciation for the volunteers needs to be implemented

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

2 people found this review helpful

I am a member of the Red Cross Disaster Response team for Baltimore city and Baltimore County, Maryland. Our team responds to emergencies, both local and national. Usually, they are local house fires, but we have responded to local hurricanes, floods and tornados too. We send out a team, often in the middle of the night, and they assess the situation and provide needed food, clothing, shelter, referrals, and other services as needed. Sometimes a nurse or mental health volunteer is needed too. Our volunteers have a demanding task--helping people who may have lost everything and are traumatized and confused. It's especially hard when there are injuries or fatalities. Our team is trained to respond to all kinds of disasters, and we have received national recognition for the numbers of well-trained volunteers we have deployed to large disasters such as Hurricane Katrina and Superstorm Sandy. I am very proud of our DAT team!

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Review from Guidestar
Rating: 5 stars  

6 people found this review helpful

We have typically donated to the American Red Cross as disasters across our country and all over the world have occurred. Recently, a church group sent out a spreadsheet on multiple charities and it was noted that the CEO of the American Red Cross was Marsha J. Evans and she earned $651,957 per year. I decided to research that information and find that the current CEO is actually Gail McGorvern and she earns $500,000 per year. While we are part of the middle class and can't comprehend someone making $500,000 per year, we understand that her responsibilities are vast therefore, it is easy to imagine that she earns every penny of that salary.

My problem is with all of these groups that circulate emails to thousands of people and those people who are inclined to believe everything that they read no matter the source. We ourselves received assistance from the American Red Cross when Katrina hit the Gulf Coast and we appreciated the fact that they were set up and assisting at the local level.

We have been paying it forward since. For the first time I took exception to the email that was circulating and sent your most recent post out on the internet regarding the American Red Cross.
It is difficult, in our times, to know in whom to put your trust and having seen the American Red Cross in action along the coast during the aftermath of that devasting hurricane, I feel comfortable in supporting them. Church groups tend to support their own members, the American Red Cross sees no boundaries.



If I had to make changes to this organization, I would...

Show documentaries on the American Red Cross in action and hear responses from the people who have benefitted by the assistance they received. There is a lot of mis-information circulating and people are confused and find it difficult to trust anyone. Where there is "a lack of information" someone will most certainly fill in the blanks with mis-information. Let's see the American Red Cross in action.

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2005

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Review from Guidestar
Rating: 1 stars  

I thought the red cross was a good organization it's not I enjoy the class but when I asked to do something different they always want me to do fire call if you don't feel comfortable bout doing something you shouldn't have to be put on the The same call that how you learn doing different things

If I had to make changes to this organization, I would...

Let's make sure that if someone one wants to try something different I would do that

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

None

Did the organization use your time wisely?

Okay

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2011

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Review from Guidestar
Rating: 4 stars  

1 person found this review helpful

S0MTIME LIFE IS NOT AL ABOUT MONEY BUT HELP FROM OTHERS TOO BECAUSE WHEN A DISASTER COMES IT DOES NOT DIFFERENTIATE BETWEEN THE RICH AND THE POOR BUT IT JUST AFFECTS ALL PEOPLE HENCE MEANING THAT RED CROSS IS LIKE DISASTER (WITH THE IMPARTIALITY PRINCIPLE) AM MORE THAN READY TO HELP OUT VOLUNTARILY

If I had to make changes to this organization, I would...

I WOULD WORK ON THE TRANSPORTATION OF VOLUNTEERS TO FIELDS BECAUSE RED CROSS CARS HELP IN THE INDICATIVE USE OF THE EMBLEMS

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A little

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 4 stars  

3 people found this review helpful

I am a Red Cross volunteer in New York City. Volunteers and staff responders go to _every_ residential fire in New York City and surrounding areas. I personally have responded to as many as four in a 12-hour period.

The vast majority of the thousands of the local events never make the news, and no one notices--except for the families we help. The people are often working poor, have no other resources, and aren't "telegenic" enough to attract the attention of media or celebrities.

No, the organization isn't perfect. Yes, there are screwups. But 24 hours a day, 7 days a week, 365 days a year, we are out responding to disasters, and are often greeted with "I didn't know the Red Cross does this."

We are there, despite everything.

If I had to make changes to this organization, I would...

Allocate more money to better technology, and communicate the meaning of "overhead" to donors.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

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Rating: 4 stars  

2 people found this review helpful

I think that this non profit is extremely helpful to the community and definitely exemplifies their concern for human trafficking. I would recommend this non profit because it aims to help a group of people who often do not get recognition.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 1 stars  

3 people found this review helpful

I work for a company that is state mandated to have staff CPR certified. American Red Cross charges us $500 to train an instructor plus the fees for required materials. The overhead, time of the instructor as a paid staff of the employer, benefits of said staff, etc. are all costs paid by my employer and yet American Red Cross requires $27/every person we certify. We spent approx. $5,000/year as a non-profit paying Red Cross for cards. We switched providers and now Red Cross is trying to charge us AGAIN for paid invoices.

Would you volunteer for this group again?

Unlikely

For the time you spent, how much of an impact did you feel your work or activity had?

A little

Did the organization use your time wisely?

Somewhat badly

Would you recommend this group to a friend?

Unlikely

When was your last experience with this nonprofit?

2013

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Review from CharityNavigator
Role: Professional with expertise in this field
Rating: 5 stars  

4 people found this review helpful

I'm an employee at the national headquarters. I want people to know that everyone at ARC is very careful to stretch every dollar as far as possible, to keep expenses down to a bare minimum, to not spend money on any administrative overhead unless absolutely necessary. Most of us (me included) took a pay cut to work here. If you donate, you can be certain not a single penny of your money will be wasted.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

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Review from CharityNavigator