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50 Reviews
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September 18, 2011

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Review from CharityNavigator
September 18, 2011

In 8/2009 I was diagnosis with tonsil cancer and ACS was there.

I had never donated to ACS, but that has all changed now that I have had cancer (x 2) and ACS was there for me all the way.

I see some of you think that ACS spends too little on reasearch. Maybe you are under the
impression that research is all they do. It is not. It is only some of their mission. Let me tell you something, they are much, much more than just research. See their website to see how much they work on education for prevention of cancer, support for cancer patients & families and many more programs. (at cancer.org)

After my diagnosis, in the first package of information I got from the cancer center were several of their publications that helped to expalin my situation. I was treated with radiation & chemo. That treatment sucked, but with the knowledge that I got from ACS I knew what to expect and was able to make it through treatment knowing that this too shall pass... Thank you ACS.

In 12/2010 when I was diagnosed with a reoccurance of cancer, ACS was there.
This time they really helped big time! I needed to travel to NYC for surgery & more radiation treatment at Beth Israel Hospital. For five weeks I stayed at the ACS's Hope Lodge. Free. No cost to me. ACS was really their this time. The staff was wonderful, they went out of their way to make me and many other residents both patients & families have as enjoyable & comfortable stay as possible. They actually were able to do some magic that made this possible. After a day of treatment and NYC stress, returning to the lodge and being surrounded by people who understood what was happening to me and were willing to help was almost like coming home. Maybe even better in some ways. There are over 30 Hope Lodges in the US near major cancer centers. I had never heard of them before I got to NYC. I would not have been able to afford to have the advanced treatment that has made me cancer free. What a relief to not worry about the cost of NYC lodging while going through treatment. Thank you ACS.

I'll be donating to ACS for the rest of my life. I may not be able to repay them fully for the help they gave me, but I'll try to support them the best I can so that they may continue their good work for others.

Could they spend less on fundraising and overhead? Most likely the answer is yes. It would be nice to see them try. Having said that, I also need to add that they are good at what they do. Good talent cost money and sometimes you get what you pay for.

If you or a loved one ever get cancer you have my sympathy, support and the recommendation that your first stop for information is the ACS website cancer.org. They will be there for you.

Chances are good that in the next 5 years I will have another cancer event. Odds are just not in my favor, but I know that, when needed ACS will be there for me. Thanks ACS.

The Great!

I've personally experienced the results of this organization in...

I am totally impressed with the Hope Lodge system. Take a look at what they offer at http://www.cancer.org/Treatment/SupportProgramsServices/HopeLodge/index .

Ways to make it better...

If I had to make changes to this organization, I would...

ACS could be more specific about where all the money goes. That would go a long way toward helping people understand their mission. An easy to find link on the front page of the website would be a good start.

June 15, 2011
1 person found this review helpful

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Review from CharityNavigator
June 15, 2011
1 person found this review helpful

I have had some experience with the American Cancer Society, when my mother was diagnosed with cancer. They were an invaluable resource in terms of the information that they provided to both my mother, my father, and myself. At any given moment, we could call their 1-800 number and speak to an actual person about what was happening in the process, and what it meant to us. They also set her up with ALCASE a lung cancer support group and sent us many pamphlets and brochures. If their primary objective was education and outreach they would have a full 5 stars from me, but I currently find them to be a tad bit misleading when they speak of research. I understand that they fund quite a bit of research, but not enough to be touting it as their primary mission. Furthermore, I am very disheartened that every link to where the money actually goes on their website is broken or does not work.

Currently, I am preparing to participate in the Relay for Life, one of their biggest fundraisers, and I find it to be ineffective, and more misdirection. For example, we are told we need to have moneies raised turned in as soon as possible because, "The sooner they get the money, the sooner it goes to cancer." That always hit a bad chord with me and seemed sketchy.

The Great!

I've personally experienced the results of this organization in...

Education and support tool are excellent. They also are very good at raising awareness

Ways to make it better...

If I had to make changes to this organization, I would...

I would make the financial information more transparent, and openly talk about the great education and support tools. I would also be less quick to mention research when it is a very small portion of what they do.

More feedback...

How would you describe the help you got from this organization?

A lot

May 12, 2011
1 person found this review helpful

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Review from CharityNavigator
May 12, 2011
1 person found this review helpful

This organization is wonderful! It is the most well-rounded cancer organization out there, using its funds for (1) cancer research, (2) assisting cancer patients, (3) pushing our lawmakers to make insurance companies cover cancer screenings, and (4) educating the public about cancer. Because of the American Cancer Society, more people are surviving cancer. They don't discriminate on who they help.

They have a 24/7 phone number that patients can call and talk to a REAL person, not a automated machine.

If it weren't for the American Cancer Society, insurance companies wouldn't have to cover cancer screening tests (most of which the American Cancer Society also funded and developed) that caught my mother-in-law's cancer early.

They offer free housing at their Hope Lodges to cancer patients who have to travel out of town for treatment. Do you have any idea how relieving it is to know you have a free place to stay where you are surrounded by a huge support group of people undergoing the same traumatic experience as yourself? There are not words to aptly describe this service they provide.

They spend more money on cancer research than any other organization or company besides the U.S. Government. And their research isn't just on finding screening tests, they find new treatments, new medications to help with a patients' quality of life, and connections as to what causes cancer. You know how everyone knows smoking can cause lung cancer? The American Cancer Society was the group who presented that information to the U.S. Attorney General!

I could go on and on. They help people everyday in a multitude of ways. And in return some people on here are saying they aren't doing enough. The sad thing is that, with more support, they WOULD be able to add to their phenomenal list of programs and services they already offer.

The Great!

I've personally experienced the results of this organization in...

As a relative of a patient who received services from this organization, I know first-hand how wonderful they are. My mom-in-law received transportation reimbursement to get to treatment, free wigs and hats when she lost her hair, nutritional supplements, information and caring ear through their 1-800 #, and everyone has benefited from their research and screening standards.

Ways to make it better...

If I had to make changes to this organization, I would...

Find more people who will actually answer forum questions like this. Unfortunately, usually only those upset with a company or charity post comments and ratings. I literally know hundreds of people who have benefited from the American Cancer Society and I wish they would all get on here to tell the true story.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

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