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Usa Cares Inc

Rating: 3.83 stars   36 reviews 5,090

Nonprofit Issues:

Homeless & Housing, Human Services

Address:

PO Box 759 Suite 3 Radcliff KY 40159 USA

Mission:

Offer grants, advice, recommendations and coordinate other organizations support for those families that are left behind during mobolization, deployment or service to our country.

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www.usacares.us

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Reviews for Usa Cares Inc

Rating: 1 stars  

Waste of time - should change their name to "USA Doesn't Care" - look them up on the BBB website.

 
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Rating: 5 stars  

1 person found this review helpful

Things have been very difficult for me since I was got out of the military three years ago .I haven't been able to get a full time job as I was going back to school to complete my bachelors degree in Business management . I completed the degree program in december 2014 ,I was on educational allowance then from my GI Bill,but abruptly after I finished the program and graduated,all my financial assistance ceased . I was at a financial loss for the past three months as I wasn’t receiving any income. I had to use whatever little I had on my bank account and tax refund to make up for the bills but it wasn't enough because I still had mortgage to pay. Thats when I decide to call USA CARES. The program helped me get back in good standing with my utility bills. I am currently on the hiring list to start a job that I desperately needs. I am very grateful and appreciative to USA CARES INC for all the assistance provided. I would always remember this and would one day myself donate some money to the fund to help veteran families desperately in need.

 
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Rating: 5 stars  

2 people found this review helpful

Things had been really tough for me and my family. I lost my job twice in one year due to my National Guard obligations, and it really made things hard on me and my wife. We found ourselves fighting more and more because of finances and the overall stress of being out of work.After multiple tours in Iraq, and almost 15 years in the Army I was at the end of my rope. Thats when I found USA Cares. Right away I felt better after talking to my personal worker Rosetta. She assured me that my sacrifices were acknowledged, and that they were going to help me. Within a short time I had the support I needed to keep things going at home, which gave me the ability to focus on finding a job. Not only did I find a job, but I found a better one than the two I was laid off from put together ! It means alot to me to know that there are people out there who don't know me personally, but are invested in me and my family's survival. Thank you USA Cares for giving me a new lease on life !

 
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Rating: 1 stars  

1 person found this review helpful

They say that they are here to help you, well I had someone that contacted me once, after sending back in all required documentations and a test. She said she would contact me the next day to verify how much is owed on the remainder of my bill. I have yet to hear from her. Well I guess I will just have to get up the rest of the money myself somehow. I am a vet, thanks for nothing USA Cares...

 
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Rating: 5 stars  

In a time where my family most needed assistance, USACares came through for us. We are so grateful for their kindness. They did an exceptional job of responding to our needs quickly and were wonderful at keeping us updated on the status of our request. What an amazing organization!

 
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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

USA Cares seems to use "Responds in 24 hours" as their staple...I never heard back from them. No letter. No email, no phone call or anything. Thanks USA Cares!

 
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Rating: 5 stars  

2 people found this review helpful

I have been volunteering for USA Cares since 2013. This organization truly cares about the soldiers and veterans that need a hand-up in this crazy, hard-to-get-by world. They have exceeded my expectations by a long shot, compared to most other veteran friendly agencies. There are so many letters, cards, and photos from families pouring their gratitude out to this company for their hard work and dedication to serving those that served us. I never see a commercial on T.V. like other non-profits, because they reach out personally and make sure their money is used for it's intended purpose and not for advertisement or hiring a celebrity. This company takes care of our brave men and women across the nation. I only wish there were more out there like this.

If I had to make changes to this organization, I would...

Not make any changes

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

 
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Rating: 5 stars  

Upon reading the 2 complaints listed in the comment section, I understand that USA Cares has denied some families due to their guidelines, however there are no non-profit organizations that do not require specific guidelines in order to assist.

I have witnessed where USA Cares have served thousands of veterans, service members, and their families. They are audited every year to "check" what they are doing is accurate and not a scam. On their website, they have their financial statement available to any who want to see it. I think this organization is very transparent on what they do and how they spend their funds. There will always be a few disgruntled clients that did not get what they felt like they deserved, but the organization has to follow what it was designed to do. They have impacted many families and veterans.

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2014

 
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Rating: 5 stars  

I want to publicly thank USA Cares Inc for helping me and my two kids at a time we were struggling really bad. The Kroger gift cards, paying of my power bill, and paying of my rent helped me to maintain a stable home for my kids. A million thank yous are not enough, I am eternally grateful for your organization!

If I had to make changes to this organization, I would...

Being able to give out Visa/Mastercard gift cards for incidentals purchases.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

 
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Review from Guidestar
Role: General Member of the Public
Rating: 1 stars  

1 person found this review helpful

Received a phone call and request for a donation. Latter I received a letter stating "
John was shot and hit by a 400-volt IED. " I am a 24 year retired military vet. I called McGuire AFB and spoke to Explosive Ordinance Disposal . I told the technician I have never herd of a 400 volt IED. He confirmed that he and others have never heard of it either. He said that maybe it was a type-o. I said more then likely it was a SCAM-O. No money for them.. Give to the "Wounded warriors project"

MSgt Jerry C. DeMas USAF retired.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2013

 
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