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Guidestar

Rating: 3.95 stars   37 reviews 6,631

Nonprofit Issues:

Philanthropy

Address:

4801 Courthouse Street Ste 220 Williamsburg VA 23188 USA

Mission:

GuideStar seeks "to revolutionize philanthropy and nonprofit practice by providing information that advances transparency, enables users to make better decisions, and encourages charitable giving." Progress in American philanthropy and nonprofit practice is constrained by the absence of extensive information about the practices of nonprofit organizations. Before GuideStar, donors lacked the information to initiate their philanthropy and follow the progress of organizations to which they give; nonprofits and their boards had no means to study and/or compare their own operating practices and results with those of similar organizations; and nonprofits, government agencies, and grants administrators suffered from the requirements of burdensome and duplicative reporting systems. By securing the collaboration of all of these audiences, GuideStar is now building the common, open information infrastructure required to eliminate these inefficiencies and ensure a more effective allocation of society's resources.

Target demographics:

Anyone that wants information about charities.

Geographic areas served:

All

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More Info

(757) 229-4631
http://www.guidestar.org

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Reviews for Guidestar

Rating: 1 stars  

1 person found this review helpful

If I could give them zero stars, I would. They have the WORST CUSTOMER SERVICE imaginable. If you are a nonprofit looking for help, expect to wait at least a week for each correspondence. Write them an email, wait a week for a response that doesn't even match your request. Write another email, wait another week. Maybe I'm missing the point of GuideStar, but I thought their mission is to help the nonprofit sector. Worse than that, you can't call them and if you request that they call you, you're just out of luck. If you're lucky enough to get a phone call, you'd better be at your desk the moment they decide to call you (about a week later) or you'll receive a voicemail telling you to email them. How can a multi-million dollar nonprofit brag about being the "leader" in anything if their customer service is so terrible?

 
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Review from Guidestar
Rating: 1 stars  

4 people found this review helpful

We are looking for any organizations that would like to be involved in a lawsuit against Great Nonprofits and Guidestar of their unmonitored reviewing methods of charities that can cause irreparable damage to good organizations.

 
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Review from Guidestar
Rating: 5 stars  

I first started using Guidestar nearly 5 years ago to provide some very basic updates to our organizational profile. We started taking Guidestar seriously, when the donor walked through the door and asked to update all sections of our organizational profile and solicit at least 5 reviews through Great Non Profits in order to complete for the grant. Many of my colleagues view Guidestar as a watchdog of the nonprofit industry. To me, it is first and foremost an incredible source for the research. I’m often using Guidestar for benchmarking and learning about specific organizations in the nonprofit world. This year, I was honored to be invited to participate on the Guidestar User Advisory Panel, and I’m looking forward to providing feedback on their new initiatives while learning more about this fascinating organization.

 
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Review from Guidestar
Rating: 5 stars  

I have been using guidestar for years in my grant writing and updating our nonprofits profile for our donors to have access to our information. The site has improved tremendously over the years and in the last couple of years I've had the pleasure of being able to provide feedback on their ideas and new products.
I am really excited about Guidestar and their willingness and ability to stay current in regard to technology and in trying to understand and accommodate the needs of its client base. They seem to take this responsibility personally which tells me it will only get better from here.
Congratulations Guidestar team for a job well done!

 
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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

Overall, GuideStar is a very valuable service - both for non-profit staff and members of the public who use the site to conduct due-diligence.

In terms of being a member of the advisory panel, I have enjoyed the opportunity to provide feedback and believe that such a panel would be useful to many other organizations. I would welcome the opportunity to have additional volunteer options within the GuideStar community.

 
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Review from Guidestar
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Role: Professional with expertise in this field
Rating: 5 stars  

i love guidestar! i use it for all of my research in the non-profit world. easy to use, easy to read. i recommend it to all of my clients (foundations and philanthropists) and to all the non-profits i work with as well. and the nicest thing is that most of the basic information you will need is free. the upgrades are amazing, and can be useful as well, of course. guidestar is professional and continuously strives to do better (and not making changes just for the sake of making changes, as so many websites do!). keep up the good work, guidestar.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

I use GuideStar to research nonprofit organizations' IRS forms, especially foundations. I appreciate the ease of use of the system and the ever growing availability of data. I always refer clients and friends to GuideStar as a tool for industry information and decision making for donating, volunteering or collaborating.

 
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Review from Guidestar
Rating: 5 stars  

GuideStar has been a great help to us as a small, young nonprofit. Within the first six months of getting our 501(c)3 in 2011 we created our profile and started loading information into it. We refer potential donors and grantors to it frequently. We encourage our clients, volunteers and board members to write reviews of us. Because we load them ourselves, we know our financials are out there for any interested party to see. Other databases of charities require significant assets, so we are not included in them. Our goal is to serve clients, and we spend our donations on their welfare. We feel very strongly that we have a responsibility to our donors to be transparent, and GuideStar helps us do that. We're extremely proud of our Gold Star rating!

We also use GuideStar when we are approached by a foundation or another nonprofit and asked to submit a grant request or collaborate. We are extremely cautious about our associations, and GuideStar gives us a way to find out information about other organizations before we make any commitments.

 
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Review from Guidestar
Role: General Member of the Public
Rating: 5 stars  

I learned about Guidestar when it just launched (was that 20 years ago?, not sure). Back then the notion of being able to access 990's online was providing a great resource to donors & industry professionals alike. Since then, Guidestar continues to think "outside the box" and strives to provide relevant data to and about the nonprofit community.
Professionally, as a grant-making foundation, we rely on Guidestar for tax exemption checks, informational articles, and as a source to access 990 data. Their website is a very valuable resource to us. We'd participate more if we could make it cost effective. The current product pricing structure does not suit our organization. I would like to see additional member/subscription levels for intermediary use. Perhaps that will come.

In the mean-time: keep up the good work!

 
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Review from Guidestar
Rating: 5 stars  

I became an advisor to GuideStar because I found the site to be very helpful in both searching for funders as well as learning more about other non-profits. The website is robust and has essential information that provides pathways to donors and also understanding of how other nonprofits get funded. I have introduced this website to donors so they can educate themselves as to the nonprofit they support. Information and easy access makes for a 5 star rating.

 
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