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Greenhill Humane Society

Rating: 3.33 stars   48 reviews 4,798

Nonprofit Issues:

Animals

Address:

88530 Green Hill Rd Eugene OR 97402 USA

Mission:

Greenhill Humane Society, SPCA will provide safe shelter for animals in transition, serve as advocates for animals and their people, work to end animal overpopulation and educate the public about compassion and responsibility towards all animals.

Results:

From June 09 - July 10, Greenhill Humane Society achieved an 86.3% save rate for cats and an even higher rate for dogs, at 99.6%.  Greenhill found homes for 746 dogs and 956 cats during this same period.  In addition to receiving animals from individuals, Greenhill receives animals from other shelters in their Interagency Transfer Program giving them a second chance at finding a loving home when time and resources have run out at their shelter. Spay/Neuter Services - During the year ended June 30, 2010, Greenhill performed 3,402 surgeries in their regular clinic and 586 surgeries through the trap-neuter-release program. Volunteer & Foster Programs - Greenhill Humane Society has approximately 225 active volunteers and 100 active foster families.  Volunteers and foster families help in the daily care, training, socializing, and rehabilitation of animals brought to the shelter.  The volunteer and foster program works with schools, community service programs, and the general public to help promote humane education through hands-on animal welfare experience.

Target demographics:

We shelter homeless companion animals and work to prevent homeless pet over-population through free and low-cost targeted spay/neuter.

Direct beneficiaries per year:

Nearly 2,000 animals per year.

Geographic areas served:

Oregon

2010 Top-Rated Nonprofit
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More Info

541-689-1503
http://www.green-hill.org

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Reviews for Greenhill Humane Society

Rating: 1 stars  

Something Is Wrong at Greenhill
Sydney could have been saved. Rescues were willing to provide care for this beautiful dog, but Jaclyn Rudebeck, Greenhill's operations manager, lied to me. She stated that there were no rescues interested, and there were! She wanted the dog dead, and she did just that. RIP Sydney!

 
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Review from Guidestar
Role: General Member of the Public
Rating: 1 stars  

Wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note they have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but they ignored all offers and killed him anyway. We will not forget you Sydney! You were wanted and loved and had a safe place to go. Rest in peace beautiful boy. So sorry they failed you. It wasn't right and wasn't fair. We are all so heartsick.

 
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Review from Guidestar
Rating: 1 stars  

This shelter hides behind their name!!!! We tried pulling a malamute and they euthanized knowing that the dog had a committed rescue and rehabiltaton commitment, All but Furgotten Rescue in Pa. We pleaded and begged them to not ethanize Sydney, but they did anyway. They said he was aggressive and we all know how they change when they are catch poled and thrown into a kennel..SCARED!!!! We cold have taken that dog and transoformed like we had on so many other occasions, but We are in Pa.....We evn set up transport for this dog!!!! NOW with that being said...WHY WHY WHY would you kill him????????????? A shelter you call yourselves???? NBELIEVABLE!!!!!!!!! Hopefully you get repaid to fullest....Ill pray everyday for that with all the lives that you take daily!!! TRUST US YO HAVENT HEARD THE LAST OF US!!!!!!!!!!!!!!!!!!

 
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Review from Guidestar
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Role: General Member of the Public
Rating: 1 stars  

wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note I have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but day ignored all offers and killed him anyway. We will not forget you Sydney! You are wanted and loved and had a safe place to go. Rest in peace beautiful boy

If I had to make changes to this organization, I would...

Make them follow their own policies! Make their records available to the public. Make them accountable for their actions. They do what they want when they want. Absolutely zero accountability and there is plenty of proof. I would inform everyone in the public what they are doing. Needs to stop! Need to change!

When was your last experience with this nonprofit?

2015

 
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Review from Guidestar
Rating: 1 stars  

Liars..killers. stealing taxmoney. No transparency..claim no kill..LoL

 
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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

Horrible INHUMANE. .with holds medications for oain..kills regularly for minor behavior and medical issues. Old age isnt a medical reason to kill!
Killing dogs and cats when rescues begging to take. Giving one star..cuz I have to. :'(

 
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Review from Guidestar
Role: Professional with expertise in this field
Rating: 2 stars  

Greenhill Humane Society is not what is generally thought of as a humane society. They do a very good job with the animals that they accept and find homes for. I have never found an instance of mistreatment or any of the other complaints people voiced here.

But it's important to know that Green Hill is an animal exchange program, not a Humane Society. Whether or not an animal can be received there depends on many factors, and it is more in fact like an exclusive school or a country club.

I was that the shelter one day when a man came in you had a pitbull in the car. The man explain to the front receptionist that he had to surrender the dog has his wife was quite ill and they could not take care of it anymore. This man had been waiting on baby pitbull wait list for a green hill and there were two people in front of him. The staff refused to take the dog to the only had five dogs total in the shelter!The man's wife was sick and it was imperative that he find a place to take this pitbull. First Avenue shelter would not take the dog as they only takes trays, Greenhill would not take it as it wasn't his turn on your list. I wonder what did happen to the dog. If you adopt from Green Hill that's great. They deserve support and help. But the sad fact is Eugene Oregon has no Humane Society, forget to use the nation tissue, there is no where that an animal needing protection can go. It is time that we in Eugene address this need and created a shelter that indeed will respond to the needs of animals, and not to the needs of people who potentially will adopty only accept animals that are owned, and only if the animals is proved to be a doctor, if they have room, and if the animal passes various tests. Green Hill is an animal Country Club, and is great at what it does. It is not a humane society in the sense of open the accepting animals in need. While I was there at one point a man brought in a pitbull that had been on there waiting list for some time. I understand that pitbulls are a problem for all shelters, and there must be included on the number of pitbulls and pitbull mixes that any shelters can accept. However at this particular time the shelter only had 5 dogs! Most of the cages were empty. The man's wife was

If I had to make changes to this organization, I would...

Make this form usable for Androids!! it will not allow corrections and the cursor will not go to the desired.. Although this is a very hard to read review in terms of spelling and punctuation, I'm going to submit it anyway because but it is important. Green Hill is an animal Country Club. We need a real Humane Society

How does this organization compare with others in the same sector?

Somewhat badly

How much of an impact do you think this organization has?

Some

Will you recommend this organization to others?

Likely

When was your last experience with this nonprofit?

2014

 
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Rating: 1 stars  

I went to Greenhill before I knew about local rescues, in the hopes that I would find a dog. I went to the shelter and found a young male what looked like Rottie-mix - he had that classic, big blockhead although he was mostly black. I thought he was beautiful. I took him to one of the yards to see how he was outside of his pen and we spent a long time together. I was interested in knowing more about his personality than what I could gather from just watching him run around so went to ask a staff person about him. She said they knew very little about him, that he'd come from a town about 50 miles away, and that he was not a Rottie-mix but rather a pitbull. I asked how he was with cats and other dogs and she told me they had no idea. The woman's attitude was rather negative; she seemed unhappy at having to talk to me. I became irritated because I felt that if she'd really wanted to help him be adopted, she'd be less negative and do more to answer my questions.
I voiced my displeasure at the goings-on on my way out and someone must have called somebody because I was intercepted by a woman who called herself a Supervisor. She offered to "cat-test" the dog in her office with a stuffed animal. I didn't think that made any sense at all so thanked her but left.
I took to Craigslist to vent, funnily enough, in the PETS section later that day and to my surprise, the dog's former owner contacted me. She knew his name - it was an odd name - and told me his history, including that he was half Rottweiler (she'd met his parents). She told me he'd run away too many times for them to want to keep him any longer. She told me he'd never seen a cat he hadn't chased. When I told her how he'd been billed at Greenhill, she was unhappy. I encouraged her to contact them to give them this history; she said she already had when she had surrendered him.
I contacted Greenhill's Director to lodge my complaint later that week and he emailed me back and wanted to know everything. He also told me that he would love it if I could become involved with them in improving the shelter. I said I'd be delighted. I never heard from him again.

If I had to make changes to this organization, I would...

Improve lots of things, including the attitudes of the shelter staff whose job it is, in part, to help animals in need make important connections. I'd also encourage the Director to be more honest than he is.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2012

 
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Review from Guidestar
1 previous review
Rating: 1 stars  

7 people found this review helpful

I tried to adopt a dog from Greenhill and met w/ terrible customer service and an overall negative reaction to any of my questions about the dog. I was dismissed and disregarded. Upon leaving the premises, I registered my disapproval with how I was treated and suddenly a supervisor arrived and tried to placate me. My concerns were on several levels - they knew next to nothing about the dog and did not offer to cat-test him (the supervisor eventually did after my complaint,) and were generally rude and unhelpful. I asked questions about the dog's intake paperwork and was essentially dismissed with a "We don't know anything." They had the dog down as a pitbull mix but he looked more Rottie; I mentioned this and once again was dismissed. That's when I left. I posted my concerns on Craiglist and, funnily enough, the former owner of the dog contacted me through that forum. She told me she'd surrendered him to Greenhill because she didn't have a fenced yard & he kept getting out, and confirmed that he was no more a Pitbull mix than a poodle. She expressed both concern & frustration when I told her what his intake papers said and remarked that she knew both his mother & father and had told Greenhill staff what his genetic make-up was. She expressed concern that he had been labeled a pitbull mix, as they can be harder to adopt out. I ended up emailing the new (at the time) director, Cary, who expressed concern and apologized for the staff's behavior, and asked me if I'd like to become involved with helping Greenhill evolve. I said I would; he was going to contact me later on once he'd been in the position for a while. I never heard from him again. This wasn't the first negative experience I had w/ Greenhill, but it was my last - I have never been back.

If I had to make changes to this organization, I would...

Make sure that my staff understood how important it is for the animals in their care to be seen in the best light possible.

The kinds of staff and volunteers that I met were...

disinterested and seemingly burned-out.

If this organization had 10 million bucks, it could...

make an enormous difference in the lives of the animals it serves.

Ways to make it better...

Greenhill staff cared about the animals in their care as well as their customers and understood how important it is for the animals to be marketed properly and cared for w/ love and affection.

In my opinion, the biggest challenges facing this organization are...

Staff who don't understand what customer service is.

One thing I'd also say is that...

I get tired about hearing how wonderful Greenhill is when I've seen and experienced the opposite on more than one occasion.

When was your last experience with this nonprofit?

2008-4-01

 
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Rating: 1 stars  

1 person found this review helpful

I volunteer at one of Greenhill's shelters. The are the most crooked group of workers I've ever met. They kill adoptable and treatable dogs and cats. They like to make up lies about why they killed them. They don't like the public to know about the killings. When dogs develop kennel stress behaviors and/or are going kennel crazy (but not dangerous) they put them on a "behavior hold" so that they cannot be adopted so that they continue to deteriorate further until the uncertified "trainer" Sandy decides to have them killed. Sandy is like Hitler in my mind. Her "behavior assessments" are highly flawed and they stress the dogs out. They test dogs for dog and cat aggression by putting a stuffed cat or dog infront of them to see what they do to it.
Usually if dogs are" mouthy" but don't bite, the dog won't make it out of the shelter alive. One dog was going to be killed for body slamming someone one time. The president of Greenhill lies more than any human being I've ever known. Greenhill puts an ENORMOUS amount of effort to try to hide all their dirty secrets. They go to such great lengths to try to keep a clean public image. How about if they just did the right thing, then they would have nothing to hide. They won't even release their records yet they are a public agency. How fishy is that. I personally don't even believe their euthenasia rate they claim... that can be tweaked. Greenhil doesn't like rescue groups to take their dogs, because whenever a rescue group gets the dog they then state how the dog is nothing like what Sandy said they were like, making Greenhill look incompetent, which they are. It is documented that the vet Dr. Schroder has neglected suffering animals. Including a cat with a damaged eye who sat in the back room for weeks without treatment or medication before getting rescued. There is documented proof of them lieing to potential adopters of a dog in order to scare them away.
Staff at Greenhill shelters use emotional blackmail on their volunteers: If dirty secrets are let out by volunteers there are consequences and it affects the dogs.

If I had to make changes to this organization, I would...

Get a No Kill director, so that all the facets of a no kill shelter can be in place. Get a vice president who cares about animals (currently she is happy to sign off on any euthenasias Sandy wants to happen). Use their donations more for the animals instead of other things.

Would you volunteer for this group again?

Likely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Okay

Would you recommend this group to a friend?

Unsure

When was your last experience with this nonprofit?

2014

 
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Rating: 1 stars  

1 person found this review helpful

First off Greenhill is under contract with Lane county to run First Ave. County shelter. They have totally ignored the rules..almost all of them especially transparency! They're unreasonable to ask volunteers to do all that they do, but they're to cheap to hire people. Employees are nasty to customers, probably due to their Director asking them to lie and they're blackmailed. Training volunteers how to handle dogs is ridiculous. They require you to take 5 hours of training on how to walk a dog but volunteers are constantly rewarding dogs for bad behavior. They fire and ban anyone that tries to save an adoptable animal. Rescues refuse to work with them. Volunteers leave because they're depressed seeing so many adoptable pets being killed. ..And they have the nerve to blame all this on a group that spends hours rescuing and cleaning up their mess.
I could go on for days but I get depressed.

If I had to make changes to this organization, I would...

Fire upper management and their trainers know nothing and condemn dogs to death for chewing stuffed animals and Dr. Death who jokes about killing adoptable and treatable pets. Also, records show her refusal to treat animals in terrible pain which is immoral and against the dvm code of ethics.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2014

 
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Review from Guidestar