WORLD EDUCATION SERVICES INC

Rating: 1.96 stars   24 reviews

Issues: International

Location: PO Box 5087 New York NY 10274 USA

Mission: Promote the recognition of the academic qualifications of persons educated outside of the US.Help US institutions and employers with the assessment of foreign-educated candidates.

Write a Review

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

4,475 Views
Rating: 1 stars  

What a terrible 'non-profit' organization, I feel like I am trapped, and I just don't know what to do/ where to complain about this fraudulent organization. My documents are stuck with them and they refuse to produce an evaluation report, while also refusing to refund my money. Somebody needs to call out on this organization. I am surprised they're even operating with consistent consumer complaints and highly negative reviews. They're making money out of international students who want to pursue higher education in the States. Worse, they've ties with some of the famous institutions/ or common application systems that demand reports to be submitted only through WES. They never pick up the calls, if they're so busy they could at least have a call back service. All they've is a stupid messaging system that just replies to you stating a bunch of their policies and is not at all catering to the customer needs/ demands. Seriously, I am stuck with them as I got my Masters in the States and haven't been to India in about 3 years. I don't know how should I get my college there to send WES copies of my mark-sheets directly. I sent them attested copies of my transcripts and original mark-sheets that I had with me, and they refuse to send a report/ or give me a refund. WES needs to be shut down/ or filed with consumer courts.

More Feedback

Rating: 4 stars  

I was afraid because of the bad reviews I read about World Education Services. But my experience with WES has been different.
I ordered for WES ICAP Course bu Course Evaluation on 26th October.I got my required documents on 27th Oct from my University and I express couriered those on the same day.It reached WES on 29th Oct and WES updated my status from "Waiting for Required Documents" to "Documents received-Review in progress" within 24 hours.
Within another 24 hours by status changed to "Evaluation in Progress" and documents accepted.
The status still says evaluation in progress and the estimated date is 7th Nov.
Till now, I am happy with their service, although, it is difficult to reach them.
I think sending proper documents (as per the country requirement) is important.Also, the University should provide sealed, stamped and signed official envelope to make the documents look original.Otherwise, WES will send for verification to the issuing University.
And, most importantly, before any one pays the fees for WES, I would ask them to check the recognition status of their issuing university through the FREE DEGREE EQUIVALENCY TOOL
( Sometime the name of the University is not in the list.In that case, I will suggest to skip the WES and go for some other agency since WES will end up the evaluation stating "Bachelors of ....... from non recognized university"

More Feedback

Rating: 1 stars  

My wife and I are in hell.
We submitted her 18 year old transcript and it has somehow got messed up when the school computerized the records, but they accused of of forgery.
One rep said they could reopen it, another said we had to get a registrar letter saying they screwed up.
The manager is supposed to call, all this while my wife will be forced to wait another year to get into school.

The Chinese Ministry of education was happy to retry using a freshly obtained transcript.
Why won't WES?

All but one of the service reps were incredibly rude.

More Feedback

If I had to make changes to this organization, I would...

Remove their charity status. Create a clear means to redress issues with clearing things up.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

Rating: 1 stars  

ITS A SCAM!
They are running a scam. Please stay away. There are bunch of morons running this scam. I got charged for nothing. Now it's impossible to get my money back. Please do some research before using their service.
STAY AWAY AND PLEASE LOOK FOR OTHER OTHER SERVICE ONLINE.

More Feedback

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

None

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2014

Rating: 1 stars  

This organization needs to be closed. Their website and automated reply message is all a big scam. They requested my transcript sent to them by my university and they received the transcript and now they say they need some verification from the same university that sent them the transcript in the first place. Not sure why the government is allowing this so-called non profit to operate they are a fraud and also now they have not responded back to my emails and have taken $360.00 from my credit card and and do not want to refund my money even though they did not complete their job.

Please everyone stay away from this terrible organization

More Feedback

If I had to make changes to this organization, I would...

Close it now for good

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

When was your last experience with this nonprofit?

2014

Rating: 1 stars  

The US university I was applying for referred me to World Education Services and that is why I thought getting my credentials evaluated by them would be the smartest idea. Now I wish I had read the numerous scathing online reviews first, because I believe they are all true.
I have had to deal with overly complicated bureaucratic processes before but this truly took the crown. Yes, they are upfront about which documents they require from your country, but in practice they obviously have no experience with these documents whatsoever. Numerous of my documents changed status from accepted to not accepted throughout the process showing clearly the inexperience with foreign documents, at least for my German case.
It baffles how this company can demand that all documents be sent by physical mail. By email, this process would have been much quicker and so far I have not seen a valid reason why the evaluation of credentials cannot be handled through email instead of slow and expensive international mail services.
Their customer service is absolutely appalling. After I had sent a copy of my BA degree certificate including translation and had my university send my transcript directly, they still required a special confirmation by my university that I actually completed my degree, even though I had transmitted the specified documents in the specified manner. As their email support had been terrible as well, I called customer service about it. A clueless representative answered in a robotic voice after about 25 minutes of waiting and managed to not answer my questions while still repeating the same answer again and again. I would have been glad to comply with their demands if they would have provided a convincing explanation why they were needed. Sadly, this was not offered on any level.
After 3 months, the report had been completed. Yet, the overnight delivery option I paid for was actually useless, as my copy sent by regular mail arrived the same day as the university copy sent by expedited mail.
Also, there were mistakes in my report that such an "experienced" and well-paid company such as WES should have been able to identify easily.
In short, behind the facade of the "experienced," "expert," and "comprehensive" World Education Services hides a bureaucratic monster that uses antiquated and highly frustrating forms of communication for correspondence and customer service, both of which were handled absolutely poorly; does not fulfill its promise of an expert evaluation; does not respect time requirements; provides no transparency or even logic to their evaluation process; and for a so called "non-profit organization" overcharges students for the close to non-existent effort they put into their work.
I highly recommend to avoid doing business with this highly unprofessional und ineffective company!

More Feedback

If I had to make changes to this organization, I would...

...give up on it altogether and start over.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

Rating: 1 stars  

Horrible service! Choose another service if allowed.

That's the long story short for all those who do not have the patience to read the entire review.

My experience with WES has been a nightmare. I started the application two months in advance just to be on a safe side for my admissions date. It's been two months and I am still going back and forth with my documents. They are prompt with the service, all right. I get an email immediately as soon as they get my documents and let me know if they are accepted or no. The problem is THE DOCUMENTS ARE SOMEHOW JUST NOT GOOD ENOUGH FOR THEM!

I have sent multiple copies of my degree certificates and my transcripts but they keep getting rejected. So I pick up the call and decide to talk to them and ask them straightforward what is it they want. The customer service is another story. It takes 15 minutes to connect to them - anytime, anyday! I try to call in the morning thinking it will be less busy, no use. I call around noon thinking now maybe they will pick up my call. But it somehow ALWAYS takes them 15 minutes to answer.

Once you do get connected, they are rude and arrogant and not at all helpful. All they do is repeat the same things either from the website or from the email that they have just sent you. They don't get the fact that I have already read it and need further insight, hence the call. I try asking for clarifications, I try twisting my questions. But the answers always remain stern and the same.

My bad luck was that the colleges I am applying to won't accept anything except WES. So I am stuck here. But if you have a choice, please go for another service. This is too costly. Too time consuming. Too frustrating. I am already missed the priority deadline because of the disappointing process.

Zero stars all the way! Since that is not allowed, I am giving it one.

More Feedback

If I had to make changes to this organization, I would...

employ better consumer service representatives And charge less. The amount is outrageous!

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

Rating: 5 stars  

1 people found this review helpful

I was so worried about applying here coz of all the bad reviews I had read. But I got my evaluation exactly on the day they'd committed ie 2 weeks after they received my documents.. & trust me, my education background is quite complicated.
I guess sending all the required documents precisely is very important.

More Feedback

When was your last experience with this nonprofit?

2013

Rating: 1 stars  

1 people found this review helpful

This is doing cheating business..worst service faced ever in my life..waste of 325$..

More Feedback

If I had to make changes to this organization, I would...

close this better

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

A little

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2013

Write a Review for This Nonprofit

Far exceeds expectations
Exceeds expectations
Meets expectations
Below expectations
Far below expectations
Rate this nonprofit:
1000 characters left