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WIVES SELF HELP FOUNDATION INC 205 SMYLIE TIMES BLDG

Rating: 4 stars   4 reviews 1,079

Nonprofit Issues:

Mental Health

Address:

205 Smylie Times Bldg Philadelphia PA 19152 USA

Mission:

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Reviews for WIVES SELF HELP FOUNDATION INC 205 SMYLIE TIMES BLDG

Rating: 1 stars  

The therapists seem nice, but I can't get past the receptionist's attitude. I called because I wanted to be seen promptly but didn't feel that my issues rose to a crisis level. She told me my therapist wouldn't be back until the following week and that if it was "that bad" I should go to crisis. Seriously? Couldn't even offer to have me see a therapist in the interim? The office manager called me back about an hour later offering me a different therapist in the meantime.
I had to cancel a later appointment due to being stuck longer than was expected at an unrelated doctor's appointment. I could hear the grin on her face on the other side of the phone informing me that I was going to still have to pay the $50 late cancellation fee.
The receptionist is just an angry troll who shouldn't be working in a counseling center. It's almost as if she gets off on giving people "bad news". I would love to go back there but I think I'll have to pass so long as Rumpelstiltskin works there.

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Rating: 5 stars  

I took my son here for severe panic attacks and anxiety disorder. He was on medication already but still doing terrible. Within a few months he was functioning, back in school and getting back to doing normal things. The staff is very professional, the office is comfortable and my son is very comfortable there. It was not the first place we went to. I totally recommend this place. We have had a good experience there.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

I have suffered with depression, anxiety, panic disorder. The pain I felt was unbearable. I was at the last straw in life- I had no choice but to start going to therapy. From what I hear many police officers and fire fighters go to Wives Self help. My girlfriend, a wife of a police officer, told me to try it out-her and her husband attented for couple's therapy (needless to say they are still happily married). I was scared, didn't know what to expect. The staff was very friendly and made me feel comfortable. The girls up front always have a smile on their face and are always willing to help you in any was possible & that just made me feel even better, seeing other people happy and smiling. It has been over a year now and I still attend counceling every two weeks. I've learned to handle things that I never thought I could-without taking anxiety medication. Wives Self help has changed my life and I will always be thankful to my girlfriend who referred me to this agency. Wives Self Help has changed my life in so many ways.. all positive.

I've personally experienced the results of this organization in...

so many different ways. All positive, I must say!

If I had to make changes to this organization, I would...

Honestly. I can not think of anything. Staff is friendly and professional-they don't judge you. I am stumped!

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

A friend- a very good friend!

What, if any, change in your life has this group encouraged?

To think positively. Don't worry about the small things in life. Understand that therapy doesn't "heal" you in one session. It takes time & as long as you are willing to accept that and make positive changes in your life-your life will get better and this agency will help you.

When was your last experience with this nonprofit?

2011

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Rating: 5 stars  

5 people found this review helpful

I am a client at Wives Self Help Foundation & have been for a few years. I feel comfortable at the office and the staff is very friendly. Psychologist are professional and there are many different Psychologist-old, young, male, female, etc. I would reccomend this place to any child, parent, cop, or any individual who feels as though they need out patient therapy.

I've personally experienced the results of this organization in...

individual and couple therapy

If I had to make changes to this organization, I would...

take the stairs in the smylie times building. Wives self help is on 2nd floor. elevators are slow!

What I've enjoyed the most about my experience with this nonprofit is...

everyone is professional and nice. from the staff out front, the staff who answer phone, and the doctors and therapist

The kinds of staff and volunteers that I met were...

friendly, professional, & happy

If this organization had 10 million bucks, it could...

Increase the amount of staff

Ways to make it better...

n/a

In my opinion, the biggest challenges facing this organization are...

facing myself was the biggest chalange. Walking in for the first time and letting my guard down to a complete stranger. I felt comfortbable because of the staff.

One thing I'd also say is that...

Great place to go. If I can open up and get thru things, anyone can!

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-6-01

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