I took a tiny hummingbird to WildCare just a couple days ago and I was amazed by them. They met me at the door with a smile and helped me calm down because I was so upset that my cat had injured this little bird. They explained things to me, let me ask a ton of questions and never once made me feel like I was a bother. They were very kind and reassuring. I was told I could call and check on the hummingbird any time I wanted to and that I would always get an honest answer good or bad. I have called once and they were just has nice has the day I went in. They all have huge hearts and do great work.