TRINITY SERVICES INC

Rating: 3.67 stars   3 reviews

Issues: Mental Health, Disabilities, Job Training, Human Services

Location: 100 Gougar Rd Joliet IL 60432 USA

Mission:

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Community Reviews

Rating: 5 stars  

I am a current employee of Trinity. I've been with the organization for 6 years. Trinity is comprised of friendly people who genuinely care for the needs of those being served. Many clients do not have family. Staff routinely go above and beyond so that everyone is treated with love, respect and dignity.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

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Role: Professional with expertise in this field
Rating: 5 stars  

1 person found this review helpful

I was employed by this organization for almost four years, in a variety of capacities. Trinity has several divisions, each of which serve a different population. I worked in two divisions (Autism and Family Counseling), and worked with several clients in the community living/group homes division. With state funding falling, Trinity has been remarkably creative in coming up with new revenue streams, including their own printing business. Yes, some of the adults in community or independent living homes had to move recently, largely due to state budget cuts. However, in an area with high needs and low resources, I've found that Trinity does a tremendous job of serving as many individuals as possible. Were I to offer a criticism, I would ask that Trinity communicate better with the community what it provides, and the positive impact of the services offered.

I've personally experienced the results of this organization in...

My life, and the lives of the individuals I've served.

If I had to make changes to this organization, I would...

Let the community know more about the impact of this organization.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

What is unique about this organization?

The huge variety of services offered....Trinity fills in the gaps left by many other organizations, the state, and the local schools.

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Rating: 1 stars  

Trinity Services, Inc. states that they desire to provide fulfilling lives to people with disabilities. In my brief time working with employees at this non-profit, I have come to realize that they truly do nothing to support these men and women. For the most part, the agency provides care for people 21 and older. They also have a wide variety of programming options so that the people living with them can have activities to participate in. Although this sounds great, the managers who work for Trinity rarely attend to problems or concerns regarding the people they serve and they definitely do not provide guardians with information regarding their family members of clients. Additionally, when things go wrong, they attempt to cover the problems up or find excuses rather than admitting that they did something wrong. Finally, a number of people who live with the agency were moved to different group homes within the agency without ever being asked to move or asked if they wanted to move (guardians were never spoken to either regarding this matter). Therefore, many people were forced to move homes simply because it was convenient for managers to make these moves. This agency does not promote independence or fulfilling lives and I would not recommend them to anyone.

If I had to make changes to this organization, I would...

Ensure that the Bureau of Quality Management and other regulating agencies investigate their agency and their practices.

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

A little

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2011

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