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Tri Lakes Cares

Rating: 4.98 stars   55 reviews 990


235 Jefferson Street (Mailing - PO Box 1301) Monument CO 80132 USA


Tri-Lakes Cares is a community based, volunteer supported, resource center whose purpose is to improve people’s lives through emergency assistance, self-sufficiency and relief programs.


From our beginnings as a small food pantry and thrift shop in 1984, we have grown to become a comprehensive human services agency serving the Tri-Lakes region of Colorado. While this region appears affluent, there are hidden pockets of poverty in which households must choose between putting food on the table or keeping the lights on, between getting medical care, clothing, and school supplies or paying the rent. Tri-Lakes Cares resolves these difficult questions by providing free access to basic human services to income-qualified residents of northern El Paso County (those earning 185% of federal poverty level or less). Last fiscal year (October 2014 to September 2015), TLC provided 11,735 service visits, benefiting 1,689 people in 568 households, including 649 children and youth, 107 senior citizens, 56 veterans and 129 people with disabilities. We provided the following services to our clients and the community: • An average 185 children per week received snack packs every weekend during the school year, helping alleviate weekend hunger. TLC provided over 8,300 packs of food through this program. • An average of 53 senior citizens each month received a bag of groceries tailored to their specific dietary needs. TLC gave out 637 bags of food containing 13,389 lbs. of food last year through this program. • On average, 79 households per month received supplementary groceries through our food pantry and 120 households (some duplicated) per month received food commodities, helping relieve food insecurity. Our pantry program gave out 70,788 lbs. of food last year, and commodities gave out 31,633 lbs. of food. • 177 children (K-12) received grade-appropriate school supplies, helping them to engage in classwork and learn in school. TLC provided $7,952 worth of school supplies. • 166 households received a bag of Thanksgiving groceries and a grocery store gift certificate to help them prepare a traditional Thanksgiving meal. 180 households received a bag of groceries and certificate to help prepare a Christmas meal. • 60 households received $41,222 in housing assistance, helping them stay in their homes and afford other expenses by decreasing their housing burden. • 168 households received $53,993 in utility assistance, helping them keep their homes safe and warm. • Over 200 individuals were provided with over 650 client services for medical needs, either through financial assistance for medical expenses or with referrals and other in-kind services.

Target demographics:

low-income individuals and families who live at 185% of the federal poverty guidelines or less who live in TLC's primary service area.

Direct beneficiaries per year:

An average of 600 households impacting an average of 1,700 individuals including adults, children/youth, senior citizens, veterans and the disabled.

Geographic areas served:

the Tri-Lakes Region of Colorado (northern El Paso County) and selected areas of northern Colorado Springs


Food, clothing, medical assistance program, financial assistance for rent (to prevent eviction), utilities (to keep lights and heat on), transportation needs, and self-sufficiency programs including Getting Ahead classes, financial budgeting classes, post-secondary education or professional certification and childcare.

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Reviews for Tri Lakes Cares

Rating: 5 stars  

I volunteered for several years before joining the Board of Directors and I still volunteer. What impressed me most was the personalized service and the way TLC treats all the clients as family. All you have to do is watch a few testimonials on the TLC website and you'll know exactly what I am talking about.

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Rating: 5 stars  

Tri-Lakes Cares is such a critical resource to folks in the community that need help every once in a while. They have so many programs that people can utilize and are able to reach so many people. I will continue to support them as they help my community.

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Role: General Member of the Public
Rating: 5 stars  

I have been a Tri-Lakes area resident for over 35 years and Tri-Lakes Cares has been a part of this community for just as long. I have friends that have found themselves in difficult situations at times and I have seen the support and relief Tri-Lakes Cares offered to them. I feel a sense of security knowing we have an agency such as this in my community in the event I find myself in a difficult situation. The company I work for has done many food drives for Tri-Lakes Cares and when we are doing the drive I hear how highly folks speak of this agency. Great job Tri-Lakes Cares!

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Rating: 5 stars  

Monument is a small town but it has a BIG HEART called Tri-Lakes Cares! I have volunteered here for 10 years and have been amazed how the services and scope have grown. I have always been impressed with the way each client is treated with care and dignity. I look forward to the days I spend with this great community asset.

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Rating: 5 stars  

I've been volunteering with them for a few months now. I appreciate how they treat their clients with dignity and respect and really enjoy helping members of our community.

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Rating: 5 stars  

I was a relocated retiree from NYC and I was usually a Volunteer to Social Agencies like this.

This group came to my rescue when I lost my only 2yr old daughter - Ruth Anne just before 9-11 tragedy.

Their building was originally to have been funded by my assets when my ex-wife took the $500,000 funds for the Future dedicated Senior Center and Child Day Care center...
Instead we need to thank all those individuals who Care for Others...

Despite my troubles this social organization came to my rescue.
It is a public and privately funded organization that reaches out to all who are troubled both financially, medically and distributes food to the Needy.

My church had originally made land available but they eventually built their organization into this current 2 story structure now on Jefferson St.

There is a Pikes Peak Workforce satellite office in this small structure, Tax Preparation office and Medical supply area.

Emergency FOOD is made available for those who Apply as well as delivery when needed

Without their outreach to the Needy, this retirement community would fade to obscurity..

I am a County Community volunteer and this organization helps me to exist and thrive.

People see me around the City, town, county, state and my missionary role...
also as a media reporter and singer.

I gladly return to others what help they give me and more...


If I had to make changes to this organization, I would...

Be a Financial Counselor and witness to the hurting public that anything is possible

How would you describe the help you got from this organization?


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How do you feel you were treated by this organization?

Very Well

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Rating: 5 stars  

1 person found this review helpful

Tri-Lakes Cares is a wonderful organization in the Tri-lakes region helping those in our community who find themselves in need. Tri-Lakes Cares offers emergency services, relief programs and encourages clients to move towards self-sufficiency. The staff and volunteers have a heart for service, community and helping others. We are grateful to Tri-Lakes Cares for everything they do for our community.

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Rating: 5 stars  

1 person found this review helpful

The people of the TRI Lakes area are a FAMILY......and family takes care of family.....I am a pantry volunteer that's bags groceries for clients and senior clients.....Extremely rewarding to be part of the TLC organization....Thanks to the supporting businesses and donors, PT/FT staff, all clients, and all volunteers........I highly recommend becoming a volunteer and become a part of our family.....

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Rating: 5 stars  

2 people found this review helpful

I have volunteered for Tri-Lakes Cares for about 4 years. The changes I have seen have been amazing. The help they provide for the Tri-Lakes community cannot be measured in money. I am humbled by the gratitude of our clients. On days when we don't have as many donations in the food area they still say "thank you for what you have"! The organization no only distributes edible food, but also advice, a shoulder to cry on & a hug & pat on the back when forward strides are made. It is an amazing organization & I leave my volunteer position every time with a feeling I have made a small difference.

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Rating: 5 stars  

2 people found this review helpful

Our family used to donate regularly to Tri-Lakes Cares, and due to a sudden employment situation, our family became clients of the organization. We cannot say enough good things about TLC, as they provide such services to help families in crisis get by, such as providing school supplies for our children, food at Thanksgiving, food and gifts at Christmas, and supplemental food for the family, if necessary, throughout the year. There are two social workers employed there to help people locate other services in and around the community that they may need, and I believe they also provide assistance in finding jobs. Twice a week, TLC opens a food pantry with donated food from various businesses in the area, and clients can take whatever is available that day. Another food benefit available at TLC is the monthly "commodities", or various food packages provided by the federal government. Besides food assistance, there is assistance with utilities available, and TLC offers some kind of rent/mortgage assistance, as well. Last year, our family was fortunate enough to have TLC's volunteer staff figure our taxes for us, and that was definitely a big help. Furthermore, each year TLC offers a class to its clients who want to move forward with their lives and get back on their feet. I was able to get into the class this year. So far it's an excellent class, and I'm learning a lot. Our family is very grateful to have such a helpful organization available to us, and what's even better is that Tri-Lakes Cares serves our local community, keeping us from having to drive all the way down to Colorado Springs in order to participate in the services available. Finally, every member of the staff at Tri-Lakes Cares is extremely helpful, courteous, professional, friendly, kind, and, most importantly, compassionate. Tri-Lakes Cares is definitely a valuable asset in the greater Monument community.

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