TRI LAKES CARES

Rating: 5 stars   34 reviews 379

Issues: Human Services

Location: PO Box 1301 Monument CO 80132 USA

Mission: Tri-Lakes Cares is a community based, volunteer supported, resource center whose purpose is to improve people’s lives through emergency assistance, self-sufficiency and relief programs, education and other social services.
Results: In the last 7 years, Tri-Lakes Cares has doubled the number of clients we're serving! From our beginnings as a small food pantry and thrift shop in 1984, we have grown to become a comprehensive human services agency serving the Tri-Lakes region of Colorado. While this region appears affluent, there are hidden pockets of poverty in which households must choose between putting food on the table or keeping the lights on, between getting medical care, clothing, and school supplies or paying the rent. . Tri-Lakes Cares resolves these difficult questions by providing free access to basic human services to income-qualified residents of northern El Paso County (those earning 185% of federal poverty level or less). Last fiscal year, TLC provided 5,320 service visits and benefitted 2,080 people in 745 households, including 730 children and youth, 200 senior citizens, 88 military veterans and 188 people with disabilities. We provided the following services to our clients and the community: • An average 208 children per week received snack packs every weekend during the school year, helping alleviate weekend hunger. TLC provided over 7,528 packs of food through this program. • An average of 54 senior citizens each month received a bag of groceries tailored to their specific dietary needs. TLC gave out 653 bags of food containing 12,736 lbs. of food last year through this program. • On average, 89 households per month received supplementary groceries through our food pantry and 138 households (some duplicated) received food commodities, helping relieve food insecurity. Our pantry program gave out 71,208 lbs. of food last year, and commodities gave out 59,894 lbs. of food. • 235 children (K-12) received grade-appropriate school supplies, helping them to engage in classwork and learn in school. TLC provided $6,916.01 worth of school supplies. • 323 children and 71 seniors received gifts during the holidays. • 234 households received a bag of Thanksgiving groceries and a grocery store gift certificate to help them prepare a traditional Thanksgiving meal. 254 households received a bag of groceries and certificate to help prepare a Christmas meal. These numbers include 47 families affected by the Black Forest Fire. • 88 households received $60,176 in housing assistance, helping them stay in their homes and afford other expenses by decreasing their housing burden. • 159 households received $60,760 in utility assistance, helping them keep their homes safe and warm. • TLC’s helped 90 unduplicated clients with 137 instances of financial assistance for medical expenses, including doctor’s appointments, prescriptions, lab tests, procedures, mental health counseling, and other medical needs. TLC’s medical clinic provided 923 patient services.
Target demographics: improve peoples lives
Direct beneficiaries per year: 2,080 people in 745 households, including 730 children and 200 senior citizens.
Geographic areas served: the Tri-Lakes Region of Colorado (just north of Colorado Springs)
Programs: food , clothing, a medical clinic, and financial assistance for things like rent, utilities, transportation, and more!
2014 Top-Rated Nonprofit
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More Info

EIN 74-2501356
719-481-4864 x11
www.tri-lakescares.org

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Community Reviews

Rating: 5 stars  

This amazing organization serves many needy clients throughout the area. Services include a food pantry, medical assistance, job assistance, cooking classes, tax preparation assistance for seniors and a superior thrift store. It is a critically important organization in the community, filling a need not available elsewhere in the area. My wife and I are proud to be volunteers at TriLakes Cares

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Rating: 5 stars  

I have been privileged to volunteer at both Tri-Lakes Cares and Hangers to Hutches and, for a time, as a paid employee of Hangers to Hutches. After suffering a serious stroke in early 2013, part of my rehab and a great deal of my desire to return to "normal" came from my association with the wonderful people at both of these organizations. Their assistance and acceptance of my reduced abilities after the stroke have been wonderful and ongoing. I love volunteering at Hangers and am now able to do two 4-hour shifts each week. This gives me tremendous encouragement and satisfaction. So I thank Hangers & TLC for their continued care and understanding - and I am sure most all of their patrons, clients, employees & volunteers would say the same!

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Rating: 5 stars  

1 person found this review helpful

I have volunteered for a few nonprofits, both national in scope and local. Tri-Lakes Cares and Hangers to Hutches are very well-run and quite responsive to the needs of both clients and volunteers. One of the things I love most about them is the full-circle involvement of the community and the way these organizations promote the overall health of the Monument area.

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1 previous review
Rating: 5 stars  

1 person found this review helpful

This is a well-run organization, staffed by competent, friendly and caring employees and volunteers. Some clients rely on TLC for regular sustenance; others come in for desperately-needed temporary help. This organization strengthens the community in so many different ways: helping folks in need, but also bringing people and groups together to gather donations, volunteer their services, and share resources.

If I had to make changes to this organization, I would...

Haven't been there long enough to suggest changes.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

1 person found this review helpful

Tri-Lakes Cares is an excellent resource for the community. No only do they help people in a time of need, but they also provide resources for helping people learn how to fix their situation. They offer many resources all in one location so people can save time and resources. By providing relief and self sufficiency programs Tri-Lakes Cares is a one-stop agency resource center. The staff and volunteers truly care for people and the atmosphere is welcoming and free of judgement.

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Rating: 5 stars  

1 person found this review helpful

When my Girl Scout troop wanted to make an impactful positive difference in our Tri-Lakes community, they selected to partner with Tri-Lakes Cares...our favorite non-profit right here in Monument. The folks at TLC were friendly and incredibly supportive of our girls in all phases of their project supporting the Emergency Rations program, and they walked away proud of their accomplishment, knowing their project will help our less fortunate neighbors for years and years to come. Thank you Tri-Lakes Cares for not only helping our neighbors, but showing young scouts that by sharing their time and effort, they CAN make a real difference right here in Monument!

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Rating: 5 stars  

1 person found this review helpful

I am continually impressed by the programs and services Tri-Lakes Cares provides. For a small town of around 6000, this community pulls together, supporting not only its residents, but this organization with unwavering dedication. I absolutely love shopping at its thrift store, Hangers to Hutches. Knowing that every dime supports Tri-Lakes Cares makes it that much more enjoyable.

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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

Tri Lakes Cares has grown from a small "mom & pop" service to one that incorporates a community to help move our customers toward self-sufficiency. TLC involves its Staff, Board, Volunteers, and customers in providing a variety of helping services. I've been proud to be a part of TLC's growth for the past 6 years, watching it grow and, most importantly, seeing our customers grow.

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1 previous review
Rating: 5 stars  

1 person found this review helpful

Tri Lakes Cares has continued to excel in the area of serving others, serving our community, and serving nearby communities. This place exists to serve others and its dedicated staff, volunteers, and Board epitomize what "giving" is all about. TLC constantly looks for ways to improve its' programs. During the past year TLC expanded its' boundaries and helped a neighboring community that experienced a devastating fire, and TLC did this while continuing to provide quality service to our local customers. There is a strong emphasis throughout TLC to help our customers move toward self-sufficiency, and this is gaining momentum. Overall the growth of TLC exists in the arena of finding ways to increase services to our community. Indeed, TLC is a Great Nonprofit!

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1 previous review
Rating: 5 stars  

1 person found this review helpful

Tri Lakes Cares epitomizes the word "GIVING"! Being involved with TLC for the past six years, the last three+ as Board President, I have witnessed first hand the dedication of our Staff and our extensive list of Volunteers. Their passion for serving our community results in our mission fulfillment -- "...improve people's lives through emergency assistance, self-sufficiency and relief programs, education and other social services." We have incredible outreach programs that are inviting for our customers, who receive quality care -- care that makes a positive difference in their lives. TLC not only helps meet basic needs for our people, needs that provide physical security, we also contribute to their higher needs, such as their self-esteem. Tremendous satisfaction is gained from seeing our customers grow as individuals and as families.

There are numerous examples of why our customers receive so much from those whose desire is to give to others. One of those examples can be seen from the direct, "hands on", involvement of our Board members, who provide any kind of assistance required -- from packing groceries, carrying items for customers, and donating significant amounts of time, talent and treasure to help ensure TLC's continuing service to our community.

If I had to make changes to this organization, I would...

Find ways to increase the physical facilities for our services. This requires significant funding and although we are fiscally sound, expanding facilities requires capital that we continue to seek.

Will you volunteer or donate to this organization beyond what is required of board members?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

2 people found this review helpful

I have been a volunteer at Tri Lakes Cares for almost a year, volunteering in the food pantry. What a great organization to work with and they provide such a variety of needed services to clients. It is a real joy to see the clients and their appreciation of the services and care that is provided.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

1 person found this review helpful

I was new to the area and was dropping off a food donation. Within minutes I knew this place was doing amazing things. I soon became a volunteer. I am astounded at how much help is provided from one little building, full of people with big hearts.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

2 people found this review helpful

I knew that Tri-lakes Cares was in my community, but I didn't know exactly what they did or who they served and than I became unemployed. I found them on the internet and within a few hours I felt as though the weight had been lifted off my shoulders after months of struggling. They made me feel as if me and my family were their own personal priority. The many individuals who worked there treated me with dignity and empowered me to get thru this very difficult time. I and my neighbors often go to after hours yard sales now and collect what didn't sell to donate to Hangers. My way of giving back.

If I had to make changes to this organization, I would...

Build them a parking area.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

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