STANDARDBRED RETIREMENT FOUNDATION INC

Rating: 4 stars   3 reviews

Issues:

Location: 108 F Old York Road Hamilton NJ 08620 USA

Mission: CARE & REHABILITATION OF HORSES

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Community Reviews

Rating: 5 stars  

1 person found this review helpful

In response to the prior review made to Guidstar: When the SRF takes in a horse whether with a donation or not and the horse is assumed unadoptable for any reason, the horse is sent to a farm in an area that is more affordable. As horses can live well into their 30's we do our best to make the best decision for each horse keeping cost as a consideration. One unadoptable horse can cost SRF as much as $100,000. before he passes on, and at the moment we have 90 horses that we consider unadoptable due to age or injury as potential adopters continue to pass over them. I suspect one of the two horses might have been adoptable and one was not. SRF follows their care for life semi-annually with required veterinary reports even at the boarding facilities we use, so I suspect both horses are doing well. We are grateful for your gift to help us care for your horses as most people do not contribute at all. In the history of the SRF, 22 years, less than a handful of people have donated even a four figure gift to help us care for their horse. I admire you for your kindness to your horses, and your generosity. Please feel free to email me your name and telephone number as well as the names of your horse and I will call you if you would like to discuss this. My email address is judejude2000@aol.com.

Will you volunteer or donate to this organization beyond what is required of board members?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

1 person found this review helpful

I have volunteered with the SRF for over a year and I actually know which horses the last reviewer is speaking about. I do know both horses were accepted into the program in extremely bad condtion. They were being starved at their last facility and one is about 28yrs old, had cushing's and the teeth were so bad that she couldn't eat. SRF has since brought both horses back to health and the older one is 120% better then when she arrived due to the care she has been receiving. She get special meals 3x's a day and a family member has been visiting since they arrived. She was actual featured in their last newsletter. Since the pair broke off from each other and one was being rehabed the other made new friends and was moved with them to an alternate facility for their companions. Whatever contribution was made I am sure was appreciated and probably spent on the rehab expenditures to date. SRF will now care for both horses and pay for their full care for the rest of their lives because that is their mission.

I've personally experienced the results of this organization in...

I am extremely impressed at their dedication & how many horses they actually care-it's over 160 & they follow up on 20yrs of past adoptions. They never deny a return from an adopter either.

When was your last experience with this nonprofit?

2010-7-01

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Review from Guidestar
Rating: 2 stars  

5 people found this review helpful

My family surrendered two horses to this group as a result of the death of an elderly family member who owned them. After giving them a 5 figure, large donation to go to the care of these horses, we learned that this bonded pair had been separated and one shipped to another state. Although we no longer have any say over the matter, I still feel as though the group should have made contact with us to let the family know they'd no longer be able to come visit both horses.

I've personally experienced the results of this organization in...

N/A

If I had to make changes to this organization, I would...

Make more of an effort to communicate with the clients they serve, especially the ones who show an interest and are met with the difficult decision to surrender horses to them. I'd also make it clear that there are several facilities in use.

What I've enjoyed the most about my experience with this nonprofit is...

Not much. At first, they seemed ambivilent about helping us, but once they found out the sum of our donation, they became much more interested.

The kinds of staff and volunteers that I met were...

I never met any of them - only had phone conversations as I was out of state.

If this organization had 10 million bucks, it could...

N/A

Ways to make it better...

They'd made more of an effort to keep us, the family, informed of their plans to separate the pair and to move one so far away. I only found out by accident.

In my opinion, the biggest challenges facing this organization are...

Its customer service.

One thing I'd also say is that...

N/A

When was your last experience with this nonprofit?

2010-3-01

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Review from Guidestar