Soldier On, Inc.

Rating: 3.67 stars   6 reviews

Issues:

Location: 421 North Main Street Building 6 Leeds MA 01053 USA

Mission: Soldier On, Inc.'s mission is to provide housing and supportive services to veterans and their families in need, throughout the United States, so that they may regain dignity, integrity and hope. We offer transitional and permanent housing with services delivered to where the veteran lives, including counseling, treatment for addictions, access to medical services, transportation and employment services.
Results: This year, Soldier On, Inc. provided housing and services to over 600 veterans. Now, our scope of services is expanding. Soldier On, Inc. was awarded three Supportive Services for Veterans Families grants from the U.S. Department of Veterans Affairs. Under these grants, we have a door-to-door outreach campaign in New York State and New Jersey that aims to assist veterans and their families before they become homeless.
Geographic areas served: Massachusetts, Central and Eastern/Upstate New York, Central New Jersey
Programs: We offer transitional and permanent housing for homeless veterans with supportive services delivered to where they live.

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Rating: 1 stars  

Jack Downing...
This man who holds the reigns of the second largest Veterans advocacy program in Massachusetts is unfortunately a true piece of garbage. It would benefit the Veterans being served by United Veterans of America (DBA: Soldier On) if the board of directors would force Mr. Downing to step down as CEO and appoint perhaps Mike Monti, Mike McMahon, John Crane would be a most excellent choice of CEO of this corporation; any one of them would certainly perform a much higher quality of services to the Veterans served by Soldier On.
Jack Downing is the purveyor of deception when it comes to standing in front of the 5th estate and making claims of righteousness. He simply does not, nor have any intention of following through on many of his claims to better improve the lives of Veterans served by Soldier On. He will make claims to clothe, house, support, and overall better the lives of all his charges no matter their mental, physical health, no matter their personality, character, or integrity based on his many stated sales pitch that every Veteran deserves to be treated with dignity because when they signed up to serve our great country they agreed to give up their very lives should it come to that in their service, and for that very reason they (the Veteran) deserves to be supported.
Unfortunately he does not practice what he preaches. He treats those he finds contemptible (for whatever reason) with exactly that; contempt, and he will express that contempt by ejecting these Veterans from his program with absolutely zero remorse. There was a resident by the name of David I once spoke to while I too was a resident of Soldier On who made the claim that Jack Downing once assaulted him both physically and verbally in front of many residents outside of the main administrative offices of Soldier On located in building 6 within the Northampton VA Medical Center. Jack Downing made such a spectacle of himself that the VA police were called and had to intervene. The situation was so violent that the VA police asked David if he wanted to press charges against this supposed icon of integrity when it came to advocating for Veterans. To many persons dismay David opted not to press charges and Jack Downing was allowed to go on unchecked with his abuse of those Veterans he finds contemptible to this day. At the time of this writing David is currently a resident of the Gordon Mansfield apartments which is owned and operated by Soldier On, and therefore Jack Downing.
Whenever Jack promotes his flagship corporation (Soldier On) he always pays particular attention to the Gordon Mansfield apartments, which is to my understanding a limited equity something or other where Veterans own up to something like $2,500.00 of their apartment but cannot have overnight guests, get married and live there with their spouse, etc.
I too had been a victim of Jack Downing's contempt on 2 occasions. The first time I was ejected from Soldier On (Pittsfield location) when I filed a grievance concerning the meal ticket policy and its "unwritten rule." See the particulars by following this link: http://jackdowningofsoldieron.blogspot.com/
(Copy and paste in your browser). The second time I was ejected was due to an extender I was permitted to have in the case manager director’s office so I could connect to the soldier on guest network. This too you will find if you follow the same link.
So, if you would take the time to read my blog and post a comment as well as forward the blog to your friends and family, and the friends of you friends' families to help me get the word out that Jack Downing is not the person who should be holding the reigns of Soldier On.
I need to inform you reader that there are many employees of Soldier On who are good people who truly want to help the Veterans they serve live a higher quality of life. All but 2. One is Jack Downing. Two would be Sandra Lussier. Both of these should be removed with any and all aspects concerning the operation of Soldier On and any of its entities. Doing so would allow Soldier On to know no bounds of actually doing what Soldier On claims its purpose is: Helping Veterans live a higher quality of life.
Mark J. Dalton

If I had to make changes to this organization, I would...

Remove Jack Downing from all positions of authority within the Soldier On corporation and all its entities.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

As a combat veteran myself, I understand how hard it is to readjust to civilian life after leaving military service. I have been fortunate to have a great support system around me including my family and some close friends, however many veterans are not so lucky. The Veterans Affairs Department has fallen short of helping those it trained to defend this nation learn how to be a civilian once again and contribute to society, just as they had contributed to their county while in service. Soldier On has stepped in to fill that void and because of them the many veterans they have helped have avoided becoming statistics in a sad story, and instead have learned that they are not alone in their struggle to regain their sense of selfworth. Soldier On's vision of helping their fellow countrymen is what this nation is all about and is the reason the veterans they serve joined the armed forces to begin with.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

Fellows from Soldier On in Pittsfield have helped the volunteers at the Berkshire Athenauem who put on book sales 3 times a year. We've asked the guys to help with set up, clean up and to help during the sale to carry books to cars. It really helps us to sell more books when they help us. So far, the fellows have been wonderful and very willing to do whatever has been asked. Thank you. Nancy, booksale chair

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

Soldier On goes above in beyond in serving veterans in Massachusetts, New York, and New Jersey. Soldier On's treatment and advocacy for our nation's homeless and struggling vets goes unmatched. Thanks for all of your hard work and determination for those who have served.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

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Role: Professional with expertise in this field
Rating: 5 stars  

Soldier On "sets the pace" for care within the Captial Region. They are willing to go where the need exists and they don't force homeless and at-risk Veterans to come to them. They have broken down our siloed system and introduced a model which cuts through the barriers. Veterans are now a priority within the Capital Region (NY) and as a fellow provider, I am thrilled to see Soldier On expand its presence. Liz Hitt

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

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Rating: 1 stars  

1 person found this review helpful

I see day in day out this orginazation kicking veterans out of thier building due to drug abuse It would be one thing if it was a policy but they play favortism with thier clients some of them can have daily medical evals due to being intoxicated but then others one time they drink they are kicked out. they promise veterans that they have great programs but all the programs they have are VA programs that they make the veterans attend they recently had 2 deaths due to herion overdoses that they said were due to heart attacks in the news do not donate to them jack downing is not intrested in veterans they have changed thier name to soldier on

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2012

Was this review helpful?