SERVE, Inc.

Rating: 4.81 stars   27 reviews

Issues: Food, Human Services

Location: 10056 Dean Drive Manssasas VA 20110 USA

Mission: SERVE, Inc., a non-profit community organization, together, with volunteers, donors, and public/private partners is dedicated to strengthening the Prince William County, Manassas and Manassas Park community through comprehensive programs and partnerships that provide basic needs and promote economic independence for homeless and underprivileged individuals and families.
Results: Family Emergency Shelter: Provides temporary emergency shelter for 60 homeless men, women and children nightly and includes a comprehensive case management and child services program.  In FY 2008, almost 20,000 nights of shelter were provided for over 543 individuals.  Approximately 7,500 of those nights were provided to children.  Community Transitional Housing: Operates 11 transitional housing units in the Prince William/Manassas area. Eligible families and individuals receive subsidized housing and intensive support services for up to 24 months. Food Distribution Center: Provides emergency food assistance that effectively prevents hunger in the local community. SERVE receives food donations from individuals, local grocery stores, area farmers and markets, and through food drives run by dozens of churches and community groups. We distributed over $1.2 million worth of donated food to over 700 households monthly.  Life Skills Training Program: Promotes independence by providing clients with basic skills for living. Training includes classes in word processing, employment development, household maintenance, budgeting, parenting, and other important skills that give individuals the ability to achieve independence.  Emergency Assistance: Provides financial counseling and assistance for rent, utilities, medical prescriptions, and transportation. Almost 400 households received an average of $225 in financial aid. More than $73,000 in cash assistance was provided for our community’s most vulnerable citizens. EA also processes vouchers for free supplemental food, school supplies and provides information and referral about resources throughout the county. In total, the Emergency Assistance office provided 8,343 individuals with a variety of aid throughout the year.  Holiday Signature Programs: Signature programs such as Operation Turkey, Adopt-a-Family, and Secret Santa Shop provided special assistance during the holidays.  In 2007, Operation Turkey provided Thanksgiving baskets to 3,894 individuals representing 1382 households.  Secret Santa Shop provided 22 shelter children with unwrapped gifts to give their family members. Because of the generosity of the community, parents were able to shop also.  Fifty families were adopted for the holidays in SERVE’s Shelter, Transitional Housing and Emergency Assistance programs.
Target demographics: Each year, the SERVE Family Care Shelter assists over 600 people.  In an average month, SERVE provides food to 750 families and financial assistance to 300 people.  We serve those in our community who are low-income or vulnerable due to a n unexpected crisis in their lives.
Direct beneficiaries per year: We provided direct services to over 8,300 people this year, helping them with shelter, food and housing.
Geographic areas served: Prince William County, Manassas, Manassas Park

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Community Reviews

Rating: 5 stars  

37 people found this review helpful

Soy mama soltera tengo 2 hijos pero con esfuerzo los e sacado adelante gracias porque ustedes me han apollado con comida. Fue muy importante para mi. Yo fui satisfecha por todo. [I am a single mother with two sons, but with my efforts I have pushed them forward thanks to your (the organization) support with food. It was very important for me. I was satisfied with everything.] [This review was collected by the SERVE staff through an offline spanish language review form and translated/inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

los alimentos [the food/nutrition]

What I've enjoyed the most about my experience with this nonprofit is...

es el apollo con la comida [it is the support and the food]

The kinds of staff and volunteers that I met were...

muy amables [very kind]

If this organization had 10 million bucks, it could...

progresar [progress]

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

34 people found this review helpful

Times can be hard and its a real blessing to have the extra help. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

the positive impact on the community

What I've enjoyed the most about my experience with this nonprofit is...

the help and kindness

The kinds of staff and volunteers that I met were...

nice and helpful

If this organization had 10 million bucks, it could...

do an even better job

When was your last experience with this nonprofit?

2008-8-01

Was this review helpful? 
Rating: 5 stars  

35 people found this review helpful

I have volunteered at SERVE for almost 1 year. The staff has a "can do" attitude. They are encouraging and supportive of volunteers. I feel fully integrated into the work and mission. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

people who were glowing with their food/school supplies and a turkey dinner.

What I've enjoyed the most about my experience with this nonprofit is...

helping others in a positive atmosphere

The kinds of staff and volunteers that I met were...

helpful, friendly, willing to extend themselves to clients and volunteers

If this organization had 10 million bucks, it could...

provide housing for indigents in Pr. Wm County

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

34 people found this review helpful

Well, I'm 15 years old and I love giving back to the community. Me and my dad have been coming to SERVE for 3 years. I love the feeling it gives me and seeing the joy in peoples faces when they receive the food. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

What I've enjoyed the most about my experience with this nonprofit is...

seeing the joy and gratitude from clients

The kinds of staff and volunteers that I met were...

excellent, nice, caring

If this organization had 10 million bucks, it could...

expand and give more food

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

33 people found this review helpful

SERVE CARES! [This review was collected by the SERVE staff through an offline review form and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

helping a great deal

What I've enjoyed the most about my experience with this nonprofit is...

caring staff

The kinds of staff and volunteers that I met were...

helpful and informative

If this organization had 10 million bucks, it could...

help a lot of people who needs it

When was your last experience with this nonprofit?

2008-5-01

Was this review helpful? 
Rating: 4 stars  

24 people found this review helpful

I come with my friend because of short on money for the electric company. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

positive impact on the community

If I had to make changes to this organization, I would...

help a lot of families that are struggling

What I've enjoyed the most about my experience with this nonprofit is...

the politeness they gave us

The kinds of staff and volunteers that I met were...

good, excellent

If this organization had 10 million bucks, it could...

help a lot of starving childrens and family

Ways to make it better...

nothing

In my opinion, the biggest challenges facing this organization are...

trying to get help

One thing I'd also say is that...

nothing

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

26 people found this review helpful

I work out of temp services and when the work gets slow I come here for some food and so far I have never been turned down. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

If I had to make changes to this organization, I would...

What I've enjoyed the most about my experience with this nonprofit is...

when I don't have no food I can always come here and get a meal

The kinds of staff and volunteers that I met were...

are very respectful

If this organization had 10 million bucks, it could...

give me $100,000

Ways to make it better...

so far I don't have no complaint's

In my opinion, the biggest challenges facing this organization are...

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-3-01

Was this review helpful? 
Rating: 4 stars  

27 people found this review helpful

I am someone who has "lost everything" including job, car, home, family and friends. SERVE has givin me a first step in piecing my life back together! [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

the employees are very helpful, as well as the services

If I had to make changes to this organization, I would...

n/a

What I've enjoyed the most about my experience with this nonprofit is...

access to the computer

The kinds of staff and volunteers that I met were...

friendly, helpful, supportive

If this organization had 10 million bucks, it could...

have their own type of transportation system

Ways to make it better...

other clients were more respectful

In my opinion, the biggest challenges facing this organization are...

staff burnout, transportation. Another thing I'd suggest is a shuttle service to and from bus stop.

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

24 people found this review helpful

When I came here I was pregnant and working part time. I've been here for 35 days and I am still pregnant working full time. They helped me get housing (single family home), a bed, crib and made me feel like I can control myself. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

they helped children feel good about going back to school via new outfits and school supplies.

What I've enjoyed the most about my experience with this nonprofit is...

the people and staff members try to help you feel comfortable and them helping me focus on my pregnancy.

The kinds of staff and volunteers that I met were...

supportive, creative. some are more strict than others but they all want the best for us.

If this organization had 10 million bucks, it could...

save 80% and take the rest to help people w/ transportation 5 days a week, eg bus and and some kind of educational training inside the building. Just like teaching children how to use the computer, how about adults.

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

24 people found this review helpful

help me get my apartment when I move up here. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

help people get there life together with second chance.

What I've enjoyed the most about my experience with this nonprofit is...

help step in the right direction.

The kinds of staff and volunteers that I met were...

there very supportive

If this organization had 10 million bucks, it could...

better transportation

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful?