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Volunteering Oportunities

Nonprofit Overview

Causes: Family Services, Health, Patient & Family Support

Mission: Ronald McDonald House Charities of Austin and Central Texas creates, finds and supports programs that directly improve the health and well being of children and their families.

Direct beneficiaries per year: We served more than 1,740 families in 2012.

Programs: Through the Ronald McDonald House and Ronald McDonald Family Room programs in Austin, we serve over 1400 families a year by providing lodging, meals and support services to families with ill or injured children. Families stay with us for an average of 8 nights. We open our doors to all families from all walks of life. If a family cannot afford to pay the $10 a night fee, we will cover all expenses. We will never turn anyone away regardless of their financial situation. We provide limited burial assistance funds, and bereavement counseling for those who have lost a child.

Community Stories

13 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

Members of our club, the Town Lake Chapter of the Links, Incorporated, along with several other volunteer organizaitons, cook an evening meal on Sundays a few times a year for the families of the children at Ronald McDonald House. We believe that our efforts bring love and comfort to the families.

Ronald McDonald House is expert at recruiting assistance from diverse sectors of the Austin community.

Comments ( 1 )

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rmhcctx 05/02/2011

Thank you for taking time to write this great review. We so appreciate your volunteer efforts providing great meals for our families. Thanks for being part of helping children heal in Central Texas. Sincerely, Jan Gunter RMHC Austin

Volunteer

Rating: 5

My experience with the Ronald McDonald House began in 1984 when my baby brother needed highly specialized care that required our family to travel from Louisiana to the Children's Hospital of Philadelphia. We stayed at the Ronald McDonald House while we were there and the staff bent over backwards to make us feel at home. It made all the difference to have a warm, upbeat place to return to in the evenings after long days at the hospital. I even got to play with other kids who had a sick brother or sister and didn't feel so alone.
Because I understand first hand how much good the Ronald McDonald house does for sick children and their families, I chose to become a volunteer at the house in Austin. Each shift that I work, I get to see the look of relief on the face of a tired mother who walks in the house after a long day at the hospital and sees a freshly prepared meal waiting for her or the eyes of a confused sibling light up when he sees the house's playroom and all of its fun toys.
Relief, comfort, fun - these are the gifts that the Ronald McDonald House brought to my family in our time of need and I am grateful to be a part of passing it along to others.

Comments ( 1 )

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rmhcctx 05/02/2011

Claire, thank you so much for taking time to write a review for us and share your story. We're so glad RMHC has meant a lot to you in your lifetime and that you are giving back to support other families now. Thank you!! Jan

Meagan M.

Volunteer

Rating: 5

I was an intern at Ronald McDonald House Charities in Austin for four months and I could not have asked for a better place to work! Everyone was so welcoming and the fun environment felt like one big family. Even though I was there to help them out, they went out of their way to help me by allowing me to take on many fun projects as well as connecting me to as many people as possible.

The most exciting part about working at RMHC Austin was seeing firsthand how their warm and welcoming attitude carried over to all of the visiting families. Through such dedication, they truly made the House feel like a home away from home, and I am so grateful to RMHC and the wonderful experiences they gave me!

Comments ( 1 )

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rmhcctx 04/28/2011

Thanks for being a fabulous intern, Meagan! It's been wonderful to have you here, and I know you will do well in your next endeavors. Jan Gunter

Client Served

Rating: 5

In November 2009 I went into pre-term labor for my daughter. I was not prepared to leave the hospital without her, but because she was a premie she had to stay for nearly two weeks. The volunteers at Ronald McDonald House did everything they could to make our visits to the NICU caring and comforting - We were very grateful to have them as a resource - a home away from home even at the hospital.

Comments ( 1 )

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rmhcctx 04/27/2011

Oh, we're so glad we were able to support you through the Ronald McDonald Family Room. Thank you for sharing your story here! Jan Gunter RMHC Austin

Client Served

Rating: 5

Ronald McDonald House has been very good with my family. I had help here in Austin and in San Antonio. I also have volunteered. They helped us with so much with all the comforts of home away from home. Very thankful for this organization that helps families in need.

Comments ( 1 )

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rmhcctx 04/27/2011

Thanks for the great review - we're so glad we could be there for your family. Jan Gunter RMHC Austin

Tiffany I.

Client Served

Rating: 5

In February and March of 1998 I stayed at the RMH in Austin. My son was born with a heart defect and I lived an hour away. In the 5 weeks I ws there it was amazing. They helped me out financially and made it feel like home. I had a wonderful 2 bed room with a balcony because you can't smoke in the RMH itself I was about to sit outside and do it with no problems. I had a place to call home that was just a mile from the hospital with privacy and company if I desired. I could speak with anyone there at anytime and no one ever turns their back to you. When my son passed away they showed more love and compassion then I could have ever asked for. (getting teary eyed) I was able to stay there a few more days and get all of my affairs in order and take care of what I needed to. Without them I would have not made it through a lot of the time my baby was there, I would have never left the hospital!

Comments ( 1 )

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rmhcctx 04/27/2011

Thanks for sharing your story and for the beautiful review. We're glad that you benefited from our bereavement services through the memorial service you attended. We wish you all the best! Jan Gunter RMHC Austin

Volunteer

Rating: 5

Our organization has volunteered at Ronald McDonald House of Austin for several years. We have found the staff to be responsive, sincere and concerned about the residents. They provide first rate service and are always trying to find ways to meet the needs of the families and children. It is an awesome place to be during challenging times for families. We are grateful to have them in our community.

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rmhcctx 04/27/2011

Thank you for volunteering and for sharing your positive experiences here. We so appreciate your faithful support so that we can continue to serve hundreds of families every year. Best to you, Jan Gunter RMHC Austin

Angie N.

Client Served

Rating: 5

We have stayed at Ronald McDonald House Austin during my son's 9 surgeries. His last hospital stay was 19 days and I cannot even imagine how it would have been had RMHC Austin not been there for us. We can go grab a hot meal, check our email, get some rest all the while feeling the comforts of "home". I truly cannot thank them enough for what they do not only for us but all families with children in the hospital.

We have been impacted so much that this past year we began volunteering to give back and now we cook dinner every other month at Ronald McDonald House. We were so blessed to provide Christmas Dinner this past year and it is without question the best Christmas we've ever had.

Comments ( 1 )

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rmhcctx 04/27/2011

Angie - thanks for the great review and for sharing your wonderful story here for others to read. We're thrilled that your family has become a big supporter of all things RMHC Austin through providing meals, going on TV on our behalf and being great RMHC Austin ambassadors. Blessings on you all! Jan Gunter RMHC Austin

Professional with expertise in this field

Rating: 5

RMHC Austin is one of the preeminent Austin non-profit organizations! From their leadership to their fundraising to their operations, RMHC Austin's staff is top-notch. Everyone is singularly focused on how to provide more and better support for the families who stay at the House.

The House is a place where everyone is welcome, whether they are in need of RMHC's services or their to help families with sick children.

Comments ( 1 )

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rmhcctx 04/27/2011

Thank you for your dedicated support to RMHC Austin! We so appreciate your time, efforts and expertise on our behalf as we work to raise funds to support our programs. You're the best! Jan Gunter

Board Member

Rating: 5

I have been involved with RMHC in Austin, Texas for over 20 years. The staff and volunteers in this wonderfull charity are top notch. Countless families from our area and beyond are provided a much needed service in their times of need. Being able to have a great enviroment to stay in when their children are facing often long and taxing treatments for devestating health issues helps give them some comfort during this time. The community of volunteers is wonderfull, and extremely helpfull.
The staff does everything they can to help as many as they can. I am both a supporter and Board Member of this wonderfull Charity.

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rmhcctx 04/27/2011

Thank you for this great review of our services, and more importantly, for your long-term commitment to leadership in RMHC Austin. We are so thankful for your dedication to helping families when they need it most. Sincerely, Jan Gunter RMHC Austin