In November 2011. , my daughter received a lung transplant. About a week later, she suffered a devastating stroke. We were hundreds of miles away from home and all alone . We did not know if she would survive. PALS stepped in and flew not only my father from Long Island but our daughter out of Baltumore as WellPoint be with us at UNC. We could never be more grateful. They are kind and always ready to help those facing the worst of times.
They were able to fly my father and daughter to North Carolina to be with my daughter in the hospital after her lung transplant and stroke. What they were able to do for us is priceless. As a nurse I see how they serve the community. They are doing God's work
Wow just about covers it, but not quite. We were connected with PALS last November when we needed to take our son out to Boston for several appointments at Boston Children's Hospital. Joe and Brian happened to be the second leg of our journey, from Columbus, OH to Boston. They got us there safely and comfortably. It was really neat to see that the pilots worked together to get patients where they needed to go.
Our return trip was nothing less than phenomenal! We were picked up in Boston and flown up to White Plains to re-connect with Joe and Brian. They flew us back to Columbus where we were to be picked up and flown the rest of the way to Battle Creek, MI. Unfortunately, our other pilot was unable to make it out of Chicago due to icy conditions. My wife and I were prepared to find a hotel for the night and figure out what to do the next day. We were not expecting anything more because everyone had already done so much. But, the next thing we knew, Joe announced that they were flying us all up to Battle Creek before they went back east with the other patients. If my jaw wasn't attached it probably would have hit the floor.
To say that the men and women of PALA have gone above and beyond is an understatement. It's truly humbling to see people with hearts this big. Since then my wife and son have used their service to fly out to Philadelphia and New York.
We will be flying out to New York again in a few weeks. Our son will be having surgery on his spine for a rare condition called a Syringomyelia. He has become an avid flyer and flying with PALS has made him want to become a pilot himself and buy his own jet. He has even started his own savings fund to buy one when he gets older. The way that this incredible patient resource has made long trips for a little boy who has a hard time traveling and the impression the people made on him makes me proud to write this story. Our son's story is still just in the beginning, but I am positive PALS will continue to be a very special part of it.
I was diagnosed with bile duct cancer in April of this year. As we learned of possible treatments it became obvious the I needed to be seen at the Mayo Clinic in Rochester Minnesota. Being from Maine this was definitely a bit of a set back but with our determination of getting the best possible care it was a no brainer. My wife made the connection with PALS and the process was quite easy and we received flights back home from Minnesota. The staff that she worked with were very helpful and Southwest Airlines was more than accommodating. Thank you Patient Airlift Services!!
I have logged over 60 flights with PALS over the past few years. Living on the coast of Maine, and going down to NYU Medical Center in NYC was a burden. The anxiety while sitting on the bus for the thirteen hour trip was horrible. Riding the bus back up to Maine after the chemo was even worse. After I found PALS it was a life changing event. That 13 hour torture has turned into a 4 hour door to door. relief. All the people at PALS are just wonderful. The office staff, the auto pilots, the plane pilots and co pilots and the people that work at the airports that make me feel extra special have stolen a piece of my heart.
I've been flying with PAL'S for the past three years. I live in a small town in Maine. The doctor that specializes in my type of cancer practices at NYU Cancer Center in New York City. The twelve hour bus ride from Maine to NYC was more taxing on my body then the chemo therapy that I was given. PAL'S has arranged for flights for me from Bangor, Maine to Farmingdale, NY (2hours). Then a car ride (auto pilot) to NYU for my doctor appointment and chemo. And a return flight home. After the first couple of PAL'S flights my oncologist remarked on the way I was able to better handle the stress of the trip and the side affects of the chemo. Doctors and scientist can have the best treatments for the worst diseases. But if you can't get the patient to the therapy, what good is the therapy?
My life has been touched by the care & love this team shows to the families they help especially the girls & boys who fight the battles of Epidermolysis Bullosa & the many forms of Childhood Cancer. You all make a difference & help keep their smiles happening whether taking them to treatment or summer camp on Long Island. Thank you from deep in my heart.
What a tremendous service! Our daughter had major spinal surgery and a 7 hour car trip each way to the hospital for follow-up visits would have been torturous. Thanks to the dedicated and caring staff at PALS and the wonderful pilots who donate their time and aircraft, her travel time is much shorter and much more comfortable. PALS does great work and we greatly appreciate the pilots!
We are so appreciative for PALS. During such a difficult time, they arranged for my husband and I to fly to Boston for treatment. This is treatment not available any closer to us. We live 8-10 hours away by car and are senior citizens. We also live in the country and navigating in a city the size of Boston was very challenging. PALS made the whole process so much easier. We felt like we had been hugged by them. This is such a terrific service. I hope that someday we can give back to them and, in that way, relieve someone else's burden just a little bit.
Our 10 year old daughter has a Chiari Malformation and several co-conditions of Chiari. We struggled through diagnosis and surgery in Texas for 2 years before finally conceding that traveling to New York to see a top surgeon was our only answer to helping her. She is the youngest of four children, and in addition to her medical expenses, we have been hit by a flooded home, college tuition, and needed car repairs. PALS was a huge help to us in paying for the flight for our daughter and myself. They were efficient, compassionate, and flexible with our return flight because it was dependent on the outcome of medical care. We are so appreciative of their organization.
Our son is needing multiple surgeries at major children's hospitals around the nation. PALS has helped alleviate the stress of paying for multiple flights a year for his care away from home. The individuals who helped us set up our flight were very efficient and so friendly! Thank you PALS for helping make a stressful season of our life just a little easier!
Patient Airlift Services makes it possible to endure the frequent visits to Cincinnati's Specialty Clinic for Epidermolysis Bullosa from Scranton, PA. It takes 10 hours or more by car, and we make the trip every 3 months. We are so grateful to all of the fabulous volunteers and staff. They go out of their way to make everything as smooth as possible!