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Operation Homefront, Inc

Rating: 4.19 stars   80 reviews 8,645

Address:

1355 Central Parkway S Suite 100 San Antonio TX 78232 USA

Mission:

Operation Homefront (OH) mission is to build strong, stable, and secure military families so they can thrive in the communities that they have worked so hard to protect.

Operation Homefront provides direct services to alleviate a military family’s or individual’s actual/complete emergency financial burden, as well as counseling and/or recovery support. Emergency financial assistance is in the form of checks paid directly to mortgage lenders, auto mechanics, contractors, hospitals, doctors, dentists and other providers. Other emergency funding assistance, which an applicant receives within 24 to 72 hours, includes the following:

  • Financial assistance
  • Emergency food
  • Emergency home repairs
  • Critical baby items: formula, food and diapers
  • Home and appliance repair
  • Furniture and household items
  • Local moving assistance
  • Community events
  • Wounded Warrior Transitional Family Housing

Results:

Since its inception, Operation Homefront has provided more than $128 million dollars of funding to programs to benefit military families.

Direct beneficiaries per year:

Last year, Operation Homefront provided $4.2 million in emergency assistance to 2,300 military, veteran and wounded warrior families.

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Reviews for Operation Homefront, Inc

Role: General Member of the Public
Rating: 3 stars  

3 people found this review helpful

We came across drillsgt7’s post as part of a group called “D.B.A.D. (Don’t Be a D**k – Veterans Keeping other Veterans from acting like A**-Holes”). People like drillsgt7 are one of the main reasons why this group came into existence. D.B.A.D. is not about shaming people, but rather gently reminding ex-service members that: 1.) No matter what you have done, others have given much more you- like their lives- 2.) Just because you are part of the 1% that served (by 1% we mean: you were outside the country for over 6 months and been in an area where bullets, mortars, rockets, or any type of attack could have possibly killed you). This being said, even being part of the “1%” doesn’t give anyone a blank check to run their mouth. D.B.A.D. has members of all races, genders, and creeds and has as its primary focus “the retention of pride in service rendered and advancement through community mentoring." "Community Mentoring" can mean banding together to overcome a challenge or, for people like drillsgt7, offering guidance when claiming the Veteran title. Before we go into the part where we start to call out drillsgt7 for being a d**k, we would like to invite any other Veterans that have read the above run down and understand the need for such a group to send us an e-mail at DONTBADK@gmail.com where we can start a dialog. Please see the post note at the bottom of this review for more details.

To drillsgt7: People like you were never talked about by either of my Grandfathers, Ya know why? Because in WWII everyone served so it was expected that you returned home and figured it out the best way you could. For Example, if someone went into a Dance Hall sponsored by the Red Cross and started to complain to everyone standing near them that the punch was watered down, he/she would probably have been punched –with a fist- and escorted out face first. For the Vietnam Era Service Members, they were too busy dodging spit and trying to adjust back into the world to feel entitled; plus “society” was calling them baby killers not Hero’s-so the sheer number of organizations like Operation Homefront didn’t exist. For the past two generations of Service Members, Gulf War and OEF/OIF/ OND, we have been saluted not spit on and offered great opportunities to succeed. We have been revered and we should be thankful for that.

Before people like you started coming out of their rat holes our Generation of Veteran and those before us were seen as competent and self-reliant; people who answered the call when the bell rang. Unfortunately, your type have started to slowly chip away at that positive stereo-type. People who have never been close enough to any sort of action to remind themselves in times of struggle that at least you are alive. People like you have never had to carry one of your KIA friend’s caskets and stand there as TAPs played. Who are you to use the linage of other's service for your personal gain? Sure you can get on here and try to one up us. Tell us how your marriage failed because of the Service. Tell us how you have fatigue syndrome and can’t volunteer to sit in a food pantry or something for an hour a weekend. Tell us how you wanted to milk the Army for 30 years, but didn't make it. Even if you have other stories that make you legit, it wouldn’t make you any less of a D**K and we would suggest you seek mental care for being a narcissistic baby.

Maybe your experience was not the best with this Non-Profit, but normal people work to try to make the situation work. Normal people don’t make some weak reference to habitat for humanity. Normal People wouldn’t make some cryptic reference that because you are a “VET” the world is against you. VET OF WHAT? Where did you serve? Normal people don’t liken going through the requirements for a MORTGAGE FREE HOME to extra-duty or abuse. Abuse, you have got to be kidding me! Extra Duty? Anyone that has ever been on extra duty, not just given it out, knows they are there because they were either UCMJ’d or did something that was not within the rules and regulations. Your whole argument is baseless. You are entitled and selfish. Your actions are cancerous to true Veterans.

We know that there are times when we need work to get long term care, like with the VA for instance, but we also know that there are professional, tactful, responsible ways to go about doing this. It may offer less instantaneous gratification, but that is the harder right and is at the center of how many of us live our lives. We would never deny anyone the ability to voice their opinion, it is part of the right we all signed up to defend. You have the right to disagree publicly with me; however, we too have the right to tell you the following: YOU ARE AN A**-HOLE! We have no doubt that our response to your review will only make you think your cause is all the more justified. Trust us when we say, it isn’t. Charlie Mike with your life.

To the Operation Home Front office: We know of two individuals that are members of our group that have earned a mortgage free home. They would be the first to say that the program did not have any over the top requirements. In fact the requirements that were in place were there for their own good. They spoke very highly of their direct case managers and admitted that the type of support the case workers provided was substantial; “if things didn’t work out, it was probably their own fault.” We understand that things don’t always go according to plan. Anyone that has truly served knows rule number one is to expect the unexpected and rule number two is adapt and overcome. These tenements are conveyed with far less sympathy in the Uniformed Service, than by non-profit case managers.

D.B.A.D. asks that you understand our need to respond to this review and in no way are we promoting you over other Non-profit organization. We ask that you ensure your actions always have the best interest of the Veteran at heart and that the Veterans you choose are truly deserving and not just a way for you to pay the bills. We appreciate the work that organizations like Operation Homefront do and we offer our support to your organization and other organizations whose primary mission is to support Veterans. We ask that you or any other organizations contact us at DONTBADK@gmail.com for free consulting for questions regarding military service, questionable stories, or when a need arises for us to reach out to an individual.

Post Note:

Veterans: please feel free to contact D.B.A.D. if you would like to apply to become a member of the network. There is not cost. The network is just that a network; where we can help each other out or use our collective understanding to consult people on dealing with "Jason Bourne" type people or individuals that are using the Veteran title in a less than honorable way. Our application will center on your service history and your ideas on how we can help mentor some of the misguided individuals who feel entitled to everything because they willingly signed their name to “Serve”. Please do not use your full name in the e-mail you send to DONTBADK@gmail.com

Please understand that we believe that "Service" does not mean having an expectation of future profit or gain, except that which is earned from service rendered (i.e. VA claims, G.I. bill etc.), and that true Service to the Country never ends. It is important for us to begin to organize in networks of like minds and through existing institutions like the VFW, because there are people like this drillsgt7, taking advantage of governmental and non-governmental support systems set in place to be used by those of us that truly need or deserve it.
The drillsgt7’s type ex- Service Members resort to throwing tantrums when they are required to do more than just suck of the teet. When they are required to give back, act like an adult, or if things don’t go 100% perfect. It is imperative that this is handled by us now! If not, people that work for us will start to view us as entitled, whining babies, and treat us as such. If that occurs, than the Veteran title will mean little and be abused by people only looking for a way to advance themselves in the short run. You don’t believe us, read this article in USA Today; a paper read the same people that have the ability to hire and fire our brothers and sisters trying to get jobs or make their way in the world.

http://www.usatoday.com/story/news/nation/2016/07/07/employer-survey-veterans-hiring-jobs/86702150/

Many of us doing our part to give back through organizations like Team Rubicon or in the private sector where we show what we are capable of. Unfortunately, these efforts are beginning overshadowed by people like drillsgt7. Do we want our ability to hold our heads high and be proud of our service to be watered down in any way by such people? For this reason, we must band together to help people like drillsgt7 understand their right and left limits. If we don’t, then our service will become a joke and our abilities never utilized. We will have given our accomplishments, heartache, blood, sweat, and tears to the Douchey- drillsgt7’s.

- B.D.A.D.

 
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Role: General Member of the Public
Rating: 1 stars  

1 person found this review helpful

I am a disabled vet served 10 years in the Army 3 as a Drill Sgt. which ended my marriage! Disability ended my quest for a 30 year Army career! I was given the hype: "congratulations you have been placed!" the home is in Edwardsburg Michigan. I was told this great news in Dec 2015. I was all excited about the home being renovated and me doing my part by submitting a monthly budget and snapshots of my ever increasing savings. yes so excited. I was told I was to get the ceremonial "key handover" treatment april 2016. then I got more good news that there will be a delay of 1 month for further repairs. I was happy thinking yeah they are really going over this place getting it ready for me and my child. so here comes key hand over day, the house was a plumbers nightmare. plumbing leaking all over the basement and I mean sewage as well. I hired a professional home inspector who found many issues on this house that's been under renovations since December or January. the bathrooms were worn out and dated like something out of a 1970s trailer court mobile home along with many other problems at this "renovated" property. my friends and family told me habitat for humanity doesn't treat people this way but hey I'm a Vet! . I was given the "we apologize" treatment, and then "we will fix the major things"..." take it or leave it". I said I will take it. (this was my answer before the radon test came back) so move in was pushed back to sometime in June. During this period of repair I asked my counselor about the junk in the basement and mind you I'm on a budget as per their program requires. and don't own a pickup. she said her "LEAD" said put it on the move in condition form! at that point I knew they didnt want me in their program for sure. why would they have this junk drug through this small house after I move all my good furniture in. I told them good bye. first of all I have major depression and they want the vet to go out and do community service for two years. this home is an hour drive 1 way from work and that's in good weather traveling on roads with opposing traffic( 2 lane) they also know I have cronic fatigue from my disabilities, so community service... I don't think so! I felt like I was being put on extra duty for punishment like in the military! also they want you to do home improvements and they made me take a 2 year probation even though their program says it could be over in 1 year pretending like the extra year of this abuse is to help me. I feel they wanted me to do repairs and at the end of the probation if I did not comply with the rules i.e. community service, home improvements etc., they had every right to take this money pit away from me. this home had foundation issues only a geologist or a foundation expert could answer and oh yes lets not forget about the RADON issue. this place was at 20% higher than the national safe limit. had I not hired an inspector me and my kid would have been living it up in a place that has the number 2 cause of lung cancer. and lets not forget the cheery reception from the rep from chase bank! he took one look at me being a black vet and boy did the frowns appear. I knew it wasn't going to be good knowing he is from chase bank in my current home town of Kalamazoo Michigan. since some whites (not all and not a lot) particularly some of the males that live here still and always will continue to hate blacks! he glared at me in a very hateful, disgusted manor! he only faked a smile for the cell phone photo op that my counselor took of us in front of the new flag they put on the unfit for living in standing in the tall uncut grass, radon ready for the disabled vet and child to move right on in home. but they did give me a heads up that the little village of 1200 was full of sexual predators and they still after all that said "TAKE IT OR LEAVE IT"!... THANK YOU FOR YOUR SERVICE!.... yeah right!

If I had to make changes to this organization, I would...

1.see if the expectations of this program can be altered depending on the disabilities of the vet. 2. strongly recommend that the vet hire a pro to inspect the home so the vet will know what to expect as far as repairs and awareness of dangerous situations like RADON!

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2016

 
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Role: General Member of the Public
Rating: 1 stars  

4 people found this review helpful

I strongly believe that "Operation Home Front" is a great organization however I have friends of color that after registering for a home for six months to a year and nothing. Even when houses show up three to four times, my friends register after seeing that no one wants it and nothing. My Caucasian friend registered for a home and as soon as it closes gets a call three days after on registering one time. This is a big problem with the program and should be investigated from the outside and see the statistics between people of color and Caucasians.

 
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Rating: 5 stars  

2 people found this review helpful

I am surprised by the bad reviews of this organization, I really am. I volunteered for them at Fort Lewis, WA and personally saw the dollars spent, items given and time donated to help wounded and non-wounded service members and their families. The fact that someone has complained about a FREE house in these reviews should tell you something. There is a vetting process. YES, you need to qualify and NO they aren't going to make the car payment on your $60,000 truck. The services they provide are for people who are REALLY struggling-people who can't keep their electric on, can't feed their kids, can't have Christmas, spouses whose active-duty soldier decided to cut her and the children off while deployed with no place to live. No organization is perfect but if you are angry because you just didn't get a check and you feel you "deserve it", sorry, that's not how it works. My director spent every night, weekend and holiday solving other people's problems and making sure everyone in true need was taken care of. She connected people with resources, paid bills, bought Christmas gifts, answered phone calls in the middle of the night. You can't even fathom what it takes to run this organization. Here's the bottom line: If you were given something you didn't have before calling them, be grateful. If they couldn't help you, they didn't owe you anything in the first place. That doesn't make them a "bad" organization.

 
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Rating: 5 stars  

1 person found this review helpful

Not only have they helped me and my family personally, they helped the Family Readiness Group for my husband's ship while it was deployed. They are amazing and great people.

 
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Rating: 2 stars  

2 people found this review helpful

First off I will say you can receive a home from this organization however the condition of the home is the real issue. It seems like all major appliances began to break down as soon as the home was deeded over. Even a maintenance man who oversaw the remodel said the organization went very cheap on the remodeling. Now I'm greatful for the opportunity I was given with a free home but these homes are donated by Chase bank which means no one is really paying for it and you have celebrities like Tim McGraw and Kenny Chesney donating time and money along with common people but they cant afford to put a decent dishwasher or dyer (which has broken as of late). They couldnt even put a garage opener on for a 100% disabled vet to help lighten the load especially in the snow. My windows were broke and the organization said they would fix it but that never happened. Twice they miscalculated our property taxes and expected me to make up for there mistake financially. After the first year I couldn't wait for the deed. All i want to do now is sell this place and move on. A bit of advice: research your property taxes of the area you are applying for; don't except the home if you are not satisfied; dont purchase the home appliance warranty they offer because its crap! And enter this situation knowing the home might not be what you want or in great condition however if you can stomach it hold on for the probationary period then sell and get a few 100 grand and get what you really want. My experience might have been easier if i knew this coming in. Good luck

 
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We are sorry to hear this was not a positive experience for this family who is receiving a mortgage-free home as part of our Homes on the Homefront program. We do our best to match the right home with the right family at the right time. Each home may have maintenance issues, as any home does, and we do our best to explain what the family will need to cover as part of the deeding process, as they will need to maintain the home on their own eventually. Families can choose to walk away from the home at any point during the program, and the home would then be awarded to another family.

Role: General Member of the Public
Rating: 5 stars  

1 person found this review helpful

This is a great organization they do their best to help any way they can. I see that some people are upset that they weren't able to help them. I believe that the people who are upset dealt with some of the bad apples that every business has. I think that people didn't read the requirements before trying to apply. I would recommend them to any soldiers in need who fit the requirements.

 
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Thanks so much for your review. It's our honor to help build strong, stable and secure military families.

Role: General Member of the Public
Rating: 1 stars  

Asked for help, turned down.. Should be "help only if your wounded"

 
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Review from Guidestar
Rating: 1 stars  

Very poorly led and managed organization.

 
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Rating: 1 stars  

3 people found this review helpful

awful company they only care about exploiting photos of wounded veterans and don't offer any real help to majority of the veteran community in need and struggling

 
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Please feel free to contact us at socialnet@operationhomefront.net and we can have someone get in touch with you and do our best to address any questions or issues.