NORTHWEST FAMILY SERVICES

Rating: 4.5 stars   8 reviews

Issues:

Location: 6200 Se King Rd Milwaukie OR 97222 USA

Mission: Our vision and mission focus on core issues that support individual success, family stability, and child well-being. With over 25 years of experience in social services, our competent staff and evidence-based programs are the hallmark of NWFS. We have an array of services and programs ranging from professional counseling, job readiness and placement, work solutions, positive youth development, youth mentoring, gang prevention, school site management, healthy relationship education, financial literacy, parenting, anger management, and more.
Results: With more than 25 years of experience in education and social service, NWFS has a deep commitment to the success of youth and families. NWFS served more than 27,000 youth, teens and adults in 2010.
Target demographics: Strengthening families, helping couples and supporting teens - that’s what Northwest Family Services has been doing since 1983.
Geographic areas served: Oregon and Southwest Washington
Programs: Youth Programs: School and Mentoring Programs After-school Programs Peer to Peer Leadership Mentoring At-Risk Youth Socio-Dramas Summer Activities for Youth Soccer and Cultural Engagement Healthy Kids Program—Free Oregon Children’s Health Insurance Enrollment Adult Programs: Professional Counseling Anger Management Job Readiness and Placement Financial Literacy Basic Needs Parent Education, e.g., Love and Logic Parenting Inside Out (PIO)—for people in the system Healthy Relationship Classes for Singles and Couples
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EIN 93-0841022
503-546-6377
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Community Reviews

Rating: 5 stars  

I am a public middle school educator who welcomed experts from NW Family Services into my classroom to educate eighth graders about suicide prevention. The teachers were outstanding. The curriculum was comprehensive and appropriate to the age group. They provided empowering information that allowed students to recognize the signs and symptoms of depression, and how to respond. My students were provided with a procedure that emotionally supported them in the event that the curriculum triggered difficult personal feelings. The presenters' knowledge of pedagogy and best teaching practices was very evident, as they kept the students focused and interactive. I am ready to advocate again and again for this tremendously valuable program. I am certain it reached many students directly, and likely will save a life/lives indirectly. Thank you!

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Review from Guidestar
Rating: 5 stars  

Northwest Family Services has provided the very best counseling I have ever had. After many years of going to counseling for help, I am finally able to make progress and feel encouraged and hopeful about my life. I highly recommend them to anyone who needs help or direction.

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Review from Guidestar
Rating: 5 stars  

I've witnessed the staff and volunteers at Northwest Family Services bring stability and joy back to Portland-area families that struggle with life's challenges. This team's genuine concern and love for their neighbors radiates through their daily activities. A few weeks ago I attended a health fair at Milwaukie High School that Northwest Family Services organized. I was impressed at the resources that were provided: everything from free flu shots to free dental care (local dentists actually set up a mobile office and were working on teeth long after the fair was scheduled to end). No doubt that the man who received this dental care is now in a better position both physically and mentally. His new confidence will surely lead to a more successful job interview, which will ultimately lead to family stability. I'm proud to be affiliated with an organization that takes a long-term vision of improving lives, families and our Portland community.

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Review from Guidestar
Rating: 5 stars  

As a kid growing-up in NewarK, NJ with an unstable family situation, there was no organization like NWFS in our community. I was lucky. My mother ensured that I had a strong support network outside of the home. Not many kids have that opportunity. I am honored and privileged to work with an organization that gives children and families the tools to succeed that I didn't have. We roll-up our sleeves up every day and get our hands dirty making significant impacts in the rich soil of people's lives. It doesn't get better than that!

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Rating: 5 stars  

Katrina N. was so helpful and kind during a very abrupt and scary time in my family's life. She truly was an angel that came into help us navigate where to begin to get help with resources when we had no idea where to even begin. I am so thankful for her and Northwest Family Services!!! Thank you, thank you!!!!!

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Rating: 5 stars  

I've had wonderful and extremely healing care through NWFS. I've seen one of their counselors over the past 6 years and received the highest possible care of any counselor/therapist I've ever seen. Their guidance has seen me through a struggling marriage that ultimately ended in a planned separation and then divorce. During that time my ex-wife and I saw ~5 other counselors and therapists including separate counseling sessions, joint sessions, and group sessions. Although well-intended, these other services didn't have nearly the expertise or qualifications that NWFS did. NWFS had highly trained and certified counselors with a wide background of experience and varied specializations to match our needs.
In subsequent years, their guidance has helped me through various life changes and challenges, including my father being diagnosed with cancer and the ensuing battle. Although I don't regularly see them anymore, I would unequivocally recommend their services to anyone.

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Rating: 5 stars  

My husband and I have benefited so much from the counseling offered at NWFS in the past year. Our counselors are extremely caring, competent, dedicated, and compassionate professionals who, we feel strongly, treat us with respect and are genuinely interested in helping us resolve our seemingly unresolvable problems. Our counseling experience elsewhere in the past was frustrating to us as we were directed to focus mainly on patching up various problems that never ceased to crop up at that time but weren't taught the necessary skills to overcome our problems. In contrast, the counselors at NWFS never fail to listen to us patiently and attentively, identify/recognize deep-rooted problems from the past, offer us objective opinions and practical advice, and encourage us to grow as a couple, as well as reaching emotional maturity as individuals. We are very much grateful for our counselors at NWFS and hope to continue our journey under their guidance.

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Review from Guidestar
Rating: 1 stars  

Counselor who I saw was fine, the unlicensed one who saw my teen son was a loose cannon, did not get consultation from supervisor before he acted impulsively to break confidentiality. Created lots of difficulty for my family. Supervisor met with me but never provided follow up on plan to fix this problem, got my money back for the counseling but do not feel that these issues were really addressed, worry for future clients.

If I had to make changes to this organization, I would...

Counselors need more training on coordination of care, confidentiality, policies need to be clear, parents need to be more informed when treating teens.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2013

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