National Children's Cancer Society, Inc.

Rating: 3 stars   4 reviews

Issues: Health, Cancer

Location: One South Memorial Drive Suite 800 St. Louis MO 63102 USA

Mission: The National Children's Cancer Society seeks to improve a child's chance of surviving cancer by providing direct financial aid and emotional support to children with cancer and their families. We believe that children with cancer will receive the most consistent medical care when their parents can focus on them, rather than the additional burdens caused by cancer. Financial aid includes assistance with lodging, meals, long distance phone calls, transportation, child care, rent, mortgage, etc. Families are required only to show that they have financial need during their child's treatment, regardless of their ability to pay before the child's diagnosis.

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Community Reviews

3,286 Views
Rating: 1 stars  

8 people found this review helpful

For years my 86 year old mother in law has donated to this charity. Being a 3 time cancer survivor she thought that helping others would help her. For the last 3 years of her life she battled dementia and several other health issues. We repeatedly asked this organization to remove her from their list and they refused or forgot or something. When they called and we answered the phone they would ask for her and refuse to leave a message. Only when she answered would they go into the sales pitch and eventually be promised a donation. I have attempted to call the 800 number on the donation slip and it is always busy. I have now resorted to emailing them to remove her from their list. I hope having this written documentation of my contact will quiet the phone calls from this company.

More Feedback

Was your donation impactful?

Unlikely

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2012

Review from CharityNavigator
Role: Professional with expertise in this field
Rating: 5 stars  

1 people found this review helpful

From my personal experience with NCCS I can say first hand they are an amazing organization and a much needed asset to the USA. They help families that have no where else to turn in a time of crisis, great sadness and need! Charity Navigator is a useful tool however if u notice and pay attention "views" are based off the publics opinion

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How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

Rating: 1 stars  

4 people found this review helpful

I'm not saying that NCCS isn't legitimate, or that they don't help or that they are a scam. What I can say is that the caller today was told that we wouldn't be donating and when they were told that it was because of their rating here the response was that they had to pay to get reviewed. A quick search of Charity Navigator shows that's not the case so NCCS is lying to discredit CN.

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Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2012

Review from CharityNavigator
Rating: 5 stars  

5 people found this review helpful

NCCS has helped our family throughout my sons treatment for ALL by helping w/ gas money and money for food during inpatient treatments and illness stays in the hospital. Without their help I am not sure how we would have made it through the months that we spent the majority of our time in the hospital.

More Feedback

I've personally experienced the results of this organization in...

through the help they have provided to my family by helping us w/ gas money and money for food for treatment stays in the hospital. They have been a God send especially when gas prices were near 5 dollars a gallon.

If I had to make changes to this organization, I would...

do as they are doing and help w/ extra costs incurred by cancer treatments.

What I've enjoyed the most about my experience with this nonprofit is...

how they are so eager to help, which makes our life a little less stressful.

The kinds of staff and volunteers that I met were...

our personal worker, we speak to the same woman Chrsitine - every time.

If this organization had 10 million bucks, it could...

help even more families with the financial struggles that come w/ having a child w/ cancer.

Ways to make it better...

don't feel that improvements are needed, they were quick to respond and very kind and helpful during interactions.

In my opinion, the biggest challenges facing this organization are...

the current economic situation because people are less likely to donate when everyone is struggling right now.

One thing I'd also say is that...

I thank them for all of their help, I don't know where we would have been some months w/o their help.

When was your last experience with this nonprofit?

2009-7-01

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