Mercy-USA for Aid and Development, Inc.

Rating: 3.75 stars   4 reviews

Issues: Health, International

Location: 44450 Pinetree Dr Ste 201 Plymouth MI 48170 USA

Mission: Founded in 1986, Mercy-USA is dedicated to alleviating human suffering and supporting individuals and their communities in their efforts to become more self-sufficient. Our philosophy is Helping People Help Themselves. M-USA's projects focus on improving health and promoting economic and educational growth around the world. Mercy-USA also provides disaster relief like the current assistance being given to survivors of the devastating December 26, 2004 earthquake and subsequent tsunamis. Mercy-USA receives grant funding from the United States government and various United Nations agencies. M-USA is also a registered PVO (Private Voluntary Organization) with the United States Agency for International Development (USAID), has special consultative status with the United Nations Economic and Social Council (ECOSOC), and is a member of the American Council for Voluntary International Action (InterAction). Complete audited financial statements and detailed programmatic information are posted on our web site www.mercyusa.org.

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Community Reviews

Rating: 5 stars  

This is a solid and well intentioned organization that aims to help those in need around the world. Whether it's providing the tools that people need to grow their own food, or furnishing blankets for Syrian refugees, Mercy USA is making a sizable impact in our world. I particularly respect the fact that they help those in need regardless of race, creed, or political affiliation.

If I had to make changes to this organization, I would...

Give them more money to expand their operations.

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2014

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Review from Guidestar
Rating: 5 stars  

Well-established charity that works around the world. Humble and dedicated staff work in dangerous conflict zones with courage and concern for those in need.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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Review from Guidestar
Rating: 1 stars  

This charity defrauded me of $500. They charged my credit card without authorization. When I called then to inquire about why they charged my credit, they stated that I have donated $500 by "sending" in a form. I never sent them any form and never even donated any such large amount in my entire 60 years of life! When I requested them the reverse the charge, they said t hat they have already spend the money. Now I am trying to get the money back through my credit card company. This appears to me as a fraud. Only a couple of days after I contacted t hem about the charge, they started spamming my email address with none-sense ads for donations. It is bad charity.

If I had to make changes to this organization, I would...

Address security issues when charging credit cards.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2013

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From Mercy-USA: We received this donor’s gift through a personally handwritten and signed donation form with his credit card information that he provided us at a fundraising event in July of 2013. His credit card charge successfully processed and we allocated his funds to the project he specified. Two and a half months later he called our offices and demanded we return his donation. We explained that the funds had already been put to good use aiding worthy recipients and we weren’t able to return his donation. We’re sorry that he is unhappy with his decision to donate but we can’t “un-give” the aid his gift provided.

Rating: 4 stars  

1 person found this review helpful

Seems like a great charity, the CEO's pay is a lot lower than other Islamic charities and also one of the only Islamic charities that I found to be working directly in Somalia.
The need to improve donor acknowledgment .

`mansoor

I've personally experienced the results of this organization in...

no

If I had to make changes to this organization, I would...

no

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