MERCY CENTER INC

Rating: 4.92 stars   25 reviews

Issues: Job Training, Sports

Location: 377 E 145th St Bronx NY 10454 USA

Mission: Mercy Center is a nonsectarian center for parents and families in the Mott Haven section of the South Bronx. Its mission is to provide educational, technical, human and supportive services to women, parents and other family members empowering them to reach their full human potential, lead meaningful lives, and be agents of change in their families and communities.
Target demographics: Women and Familes
Direct beneficiaries per year: Over 2,000 women, men and children benefit from our services each year.
Geographic areas served: Mott Haven
Programs: In fulfilling its mission, Mercy Center currently offers the following programs: Family Alternatives to Violence seeks to break the cycle of violence in family interactions and provide the skills that lead to healthy family interactions. Parenting Courses, Family Weekends, and mentoring relationships are complemented by other programmatic initiatives, such as: a Teen/Young Moms and Dads Program that reaches out to young and teen parents and offers them the resources that will enable them to grow and develop in ways that are healthy and productive for themselves and their children; Family Development, a 2 year program for a limited number of families to empower them as individuals and family units; and Anger Management, a 12-week course designed to improve anger awareness and provide skills and techniques for appropriate expressions of anger. All programs are offered in Spanish and English. Employment - Yes! aims to enhance the job readiness of women in the area we serve by assisting them in obtaining meaningful employment and supporting their ongoing success in that employment. It includes computer training, office skills, entrepreneurial basics, self-esteem building, resume writing and interviewing practice. Specific programs include: Keyboarding (Basic and Advanced); Business Training and Administrative Assistant courses (12-week programs that provide further training to high school graduates in basic grammar, computer basics (Windows, Word, Excel), resume preparation and job interview readiness); Intro to Word and Excel; Job Search Skills; Employment Counseling and Job Development ESL Classes are offered in Beginning, Intermediate and Advanced levels and are complemented by the availability of language labs and the assistance of Conversation Partners, reading and computer labs/resources. CHAMPIONS (Children Have A Major Place In Our Neighborhood Services) is a series of programs for the children of Mercy Center's families, presenting them with alternatives to the violence and negativity to which they are often subjected. They include After School program, Saturday Reading Enrichment, Girl Talk for middle school and high school girls, winter and spring and summer camp opportunities, seasonal celebrations and special events, all of which address the needs of children for a safe environment and an opportunity to advance their creative and educational potential through individual assistance and group activities. Social Services and Case Management is provided for women and men participating in Mercy Center programs who do not receive case management services from any other agencies. This program, time-limited and goal/outcome oriented, provides an opportunity for participants to work one-on-one with a case worker to solve current problems and create a support structure that will prevent those problems from recurring. Personal Development opportunities include various support groups, Yoga, guidance in personal goal setting and achievement, spirituality support sessions in English and in Spanish, breathing exercises, events and workshops around the theme of non-violence, and comprehensive personal assistance.

2014 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

Volunteering here has been a grateful experience. I felt that I was in a team and we all had a goal to "win." To "win" meant to serve the children and allow them to enjoy their time. The team here is supportive and dependable. It has been a honor to work with the team here.

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Rating: 5 stars  

I worked with Mercy Center during the summer of 2014 and it was one of the most rewarding experiences I have had in the non-profit world to date. Due to the true community feel of the organization, I was able to connect with participants I worked with, making the whole process feel more valuable and personal. I was also able to connect with and learn from the other people who worked in all sectors of the organization, from which I learned an incredible amount about non-profits and about the community we served. The high-energy and heart-filled environment at Mercy Center made every experience there a positive one from which I learned, and the organization's genuine commitment to and value placed upon community members as people taught me as much about leadership and connecting to people as the actual work did about issues facing documented and undocumented non-citizen residents of the Bronx.

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Rating: 5 stars  

Mercy Center is a wonderful non-profit located in The Bronx, NY that has been providing social services to families in the Mott Haven neighborhood for the past 24 years.
I have been associated with Mercy Center for over 20 years as a volunteer teacher, donor, committee member, Board member and Trustee.
I have come to know the both the dedicated volunteers and staff serving the community and the families who come to Mercy Center for help.
From the moment you see the attractive building and its garden to the warm welcome you receive when you enter Mercy Center to the caring staff and volunteers who listen and help, Mercy Center is an exemplary service organization that not only helps family members with their requested needs but also seeks to help all family members achieve their full potential.
Mercy Center is one of those special places that not only helps the community but also helps its staff and volunteers achieve their full potential!



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Rating: 5 stars  

I worked at the Mercy Center this past summer and it was super rewarding and inspiring. I learned a lot -- the business side of the immigration process, the human side of social work, and how much of a positive difference I can personally make. Everyone has so much heart and they are making a really important impact in the community.

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Rating: 5 stars  

I have been volunteering for over a month at Mercy Center, an organization consistently hospitable and comfortable in nature. Originally attracted to the variety of programs and classes offered by Mercy Center, I have since witnessed that the organization offers even more. It is refreshing to see a center focus its energies on the needs of the population it serves, even if that means a redirect for its staff and resources in order to more effectively serve greater numbers. Of course, with the limits that most non-profits face in funds, staff, and space, Mercy Center can never give as much as it would like. However, I have already witnessed several efforts to offer referrals when the site cannot provide the assistance that is being sought. Its holistic approach and welcoming atmosphere definitely grant Mercy Center five stars!

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Rating: 5 stars  

I've been volunteering at the Mercy Center for over six months and it's been a very rewarding experience. Primarily working at its immigrant services center, it's been great to see how much is being done and how it's all growing to cater to the needs of the community. The help that is being provided to kids and adults with their citizenship cases, ESL, etc., is vital to them, and they feel grateful to have a center like this help them prepare for their next step in life. One can't help but feel grateful, too, as every day is a new experience. I've come to know staff from all different departments at Mercy, and everyone is so invested...and approachable...they have a real passion for what they do.

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Rating: 5 stars  

Mercy Center is a place that all should know about. It's a place that empowers all people who attend and gives them a sense of self. It's palpable how Mercy Center participants feel and look more empowered as the gain skills through the different programs that they partake.

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Rating: 5 stars  

I recently joined Mercy Center as a full-time volunteer; I have been amazed at the high commitment level of the staff, and how much effort is put into making Mercy Center a welcoming place to work and receive services. Although the services Mercy Center provides are free, a strong dedication exists to provide quality and comprehensive services. The legacy of Catherine McAuley and the values of the Sisters of Mercy are definitely visible in this organization.

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Rating: 5 stars  

I volunteered with the Mercy Center's Office for New Americans (citizenship) program for several months in 2013 and 2014 and also assisted with some of the organization's other programs and events. It is a great organization! It is well managed, well organized, has wonderful, friendly and dedicated staff, and does an amazing job serving its clients. I learned a tremendous amount during my time volunteering and would highly recommend the Mercy Center.

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