LA CASA DE LAS MADRES

Rating: 4.93 stars   56 reviews

Issues: Homeless & Housing, Crime & Law

Location: 1663 Mission St Ste 225 San Francisco CA 94103 USA

Mission: The mission of La Casa de las Madres is to respond to calls for help from domestic violence victims, of all ages, 24 hours a day, 365 days a year. We give survivors the tools to transform their lives. We seek to prevent future violence by educating the community and by redefining public perceptions about domestic violence.
Results: Our success is two-tiered. Each time a contact is made, educational presentation given, the crisis line rings or someone requests counseling we are successful. There are many choices to be made by a person seeking to address or escape violence in his or her life. Each step is invaluable in what is usually an incremental move toward safety. We measure this impact by tracking services and participants. In FY 2009-10, La Casa de las Madres’ services were utilized as follows: • 4,295 callers received crisis counseling, resources and referrals through our statewide, toll-free Adult and Teen Crisis Lines; • 893 domestic violence victims accepted Domestic Violence Response Team crisis or follow-up assistance; -Among them, 136 accessed DVRT legal assistance in pursuing a restraining order; • 219 women and 206 children received emergency shelter and support services; • 474 women and families received practical and emotional support through the Drop-In Counseling Center; -Among them, 46 families received specific assistance with custody and visitation; • 212 adolescents participated in individual and group activities of the Teen Program; • the MEI Case Management Program provided housing stability, community-building and emotional support services to 177 residents of the Mary Elizabeth Inn and Verona Hotel; • the Safe Housing Project worked with staff and residents of 75 Bay Area supportive housing sites and provided direct intervention to resident women and families; and • 430 community education and outreach activities educating 7,907 teens and adults and reaching more than 49,000 community members were undertaken. We also strive to offer services wherein victims can immediately access needed support, be safe, and build a stable foundation from which to start or continue an independent life free from abuse. So we are successful when we have provided a timely, relevant response; alleviated crisis; and facilitated improved quality of life through an increased sense of safety, prevention of homelessness, and encouragement of thriving. To determine if we are reaching milestones and benchmarks specific to each program, we solicit feedback in periodic surveys and exit interviews about experiences with services, what has worked or is not working. A sample of results include: 94% of women exited emergency shelter with an increased sense of self-efficacy, and were better able to identify the warning signs of a dangerous relationship. Among adult Drop In Center participants, 92% felt better able to advocate for themselves and/or their children’s needs in the community. Among moms engaging in clinical child-focused trauma interventions at the drop in center 84% reported their children exhibited more positive attachment and/or improved behavior. Finally, among teen educational session participants, 91% agreed that, in a relationship, everyone is responsible for their own behavior; and 2% requested individualized follow up services.
Target demographics: Domestic violence is a crime that affects all members of society regardless of race, culture, economic class, educational background, age, sexual orientation or physical ability. Accordingly, La Casa’s services are available to all domestic violence victims and survivors. To facilitate access, we also actively strive to reach underserved and vulnerable groups including women of color, low income families, young mothers, youth aging out of foster care, immigrants, monolingual non-English speakers (particularly Spanish), LGBTQQI, the geographically isolated, and women with disabilities.
Direct beneficiaries per year: 14,386
Geographic areas served: Women, children and Teens in the bay area
Programs: Domestic violence victims must be able to access safety as well as services supporting their transition to a violence free life. La Casa provides that bridge for battered women, teens and children seeking to escape abuse in their intimate partnerships. Our comprehensive services are multilingual, with specific English/Spanish capacity, and completely free of charge. Our expert intervention and prevention services reach more than 50,000 community members each year. Calling a crisis line is often the first step for a victim of domestic violence to reach out for help. Through our two (2) 24-hour Crisis Phone Lines we are able to provide callers with statewide, toll-free support, crisis counseling and information about community resources and services. La Casa Family Advocates are also on-site with the San Francisco Police Department's Domestic Violence Response Unit, at what is often the first point of access for domestic violence victims. Through the Domestic Violence Response Team, our Advocates accompany officers in responding to crime scene calls, follow up on police and medical reports indicating violent crimes against women, and assist medical personnel responding to abuse. Advocates provide crisis intervention and help professionals to identify victims’ needs, encourage victims’ safety and facilitate their access to services. Skilled legal service coordination also ensures victims’ civil legal needs, like restraining orders, receive immediate attention. La Casa also has the capacity to shelter and provide comprehensive advocacy and support services to 35 women and children per night. Our 8-week Emergency Shelter Program emphasizes independent living skills and individual counseling, support groups and vocational/educational referrals to reverse the isolation caused by domestic violence. Family Advocates assist each woman and her children with counseling, referrals, court and social service accompaniment, advocacy re legal, housing, job training and placement, financial and medical needs. The shelter program also utilizes family-based interventions, working with women and their children together as a family unit to strengthen families in crisis and break the intergenerational cycle of violence. Our collaborative model supports mothers in providing positive and developmentally enriching experiences for their children through mother/child playgroups; individual counseling; art and movement therapies; and day care, after-school and day camp programs. Through the Drop-In Counseling Center La Casa is able to meet the initial and ongoing needs of battered women and their children. Drop-In Counseling Center staff provide individual counseling and facilitate support groups for women who have left the shelter but wish to continue their counseling sessions and women who are not seeking emergency shelter, but who wish to address the impact of domestic violence on their lives. Child-centered clinical counseling is also available through La Casa’s Intern Program and in collaboration with San Francisco General Hospital’s nationally-reknowned Child Trauma Research Project. In addition, resource advocacy, referrals, emergency food and clothing are available. The Safe Havens Project, a collaboration with the San Francisco Unified Family Court and Saint Francis Memorial Hospital’s Rally Visitation Program, enables La Casa to address the needs of domestic violence victims as they develop and implement custody arrangements with their batterers. La Casa’s Advocate assists survivors in realizing shared custody and visitation schedules, where they are ordered by the Court, that prioritize the parent and children’s safety while providing support navigating what can be an intimidating and punitive system. La Casa’s Teen Program provides adolescent-appropriate intervention and prevention services to battered and at-risk youth and their children/siblings. Using La Casa's basic service model, counselors assist each teen client with individual counseling, support groups, court and social service accompaniment, advocacy regarding legal, housing, financial and medical needs, and referrals for job training and placement. Our Teen Advocates are available at our Drop-In Counseling Center and also hold counseling hours at nine (9) San Francisco high schools to facilitate support for adolescents. Interaction focuses on helping teens recognize potentially abusive relationships, better understand what creates a healthy relationship, and gain an understanding of how the "Cycle of Violence" may apply to their lives. La Casa's on-site Case Management Programs support up to 158 residents of two single women’s transitional/permanent housing facilities in the Tenderloin—the Mary Elizabeth Inn and Verona Hotel. Offering housing stability and emotional support services, the case managers provides advocacy, counseling and referrals to help formerly homeless residents sustain independent housing, build skills and community, and continue to move through the healing process, while building permanently violence free lives. The Safe Housing Project is working to empower residents of San Francisco’s permanent supportive housing sites to create communities that foster and demand violence free lives. Originating from the San Francisco Family Supportive Housing Network member sites’ articulated need to systematically address domestic violence, the program brings La Casa’s expertise onsite—through widespread outreach, staff and resident education, community-building efforts, site-specific direct service designs and relevant policy review and advocacy—to raise awareness of abuse, its effects and alternatives, provide tailored support, and help residents build a community, from within, that does not tolerate violence. An integral adjunct to our direct services, La Casa’s Community Education and Outreach Program provides outreach to media, schools, corporations and community groups. Program activities seek to prevent domestic violence among teens and adults, give voice to silenced victims of domestic violence, and motivate social change through community education and public awareness.

2014 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

I've been volunteering at La Casa for over a year now and they are one of the most well-run organizations I've ever volunteered for. Not only do they do great work in providing shelter for victims of abuse, but they really go above and beyond in providing support as well. Whether it's counseling, help with forms for filing a TRO or housing, the staff is always ready to help. It is amazing to see how much some of the clients grow self-confidence after just a few weeks at shelter, in major part due to the support of staff there. Moreover, La Casa is very active in the community--we've educated police officers, tabled events at local highschool and middle schools, and joined in local domestic violence or community events as well to spread the word about how La Casa can help. It is so rewarding to work with an organization where you actually get to see the results of your helping someone!

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Rating: 5 stars  

La Casa has helped so many individuals overcome different obstacles when they have been abused by the people closest to them. It's something that happens so often yet we hear so little about. The dedicated staff and their ongoing efforts to helping individuals overcome these harsh situations are important to our community.

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Rating: 5 stars  

La Casa de las Madres is a great non profit organization for a cause that is very important to be addressed in this society and around the world! They are doing great work in bringing awareness to the issue, as well as direct support of the survivors and their volunteers. We need more organizations like La Casa! This is an issue that nobody should be turning a blind eye to, as its consequences are spreading way beyond the person directly impacted. Please support and enable La Casa to do an even better work with more resources. Thank you!

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Rating: 5 stars  

La Casa de las Madres is an incredible organization with an inspiring mission and dedicated staff that help fulfill that vision. Domestic violence support and advocacy is difficult to do well but La Casa makes both the people it serves and its volunteers feel valued and appreciated.

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Rating: 5 stars  

Whenever I go to La Casa to volunteer, I feel like they are working for me instead of me working for them. Everybody always welcomes me with a smile and the volunteer coordinator, Jamie, is a great professional and the nicest human being. She is innovative and works hard to assess volunteer skills, train them and get the most out of them to create better programs for La Casa clients. All the other volunteers I know share this thoughts with me.
I am so happy to be able to invest my time in such an organization like La Casa.

Good Work!!

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Rating: 5 stars  

La Casa de las Madres has a very special place in my heart. Not only does La Casa offer a wealth of comprehensive services through their shelter program, they also tailor services to the individual. The "no judgements" culture significantly improves the quality of services presented by their advocates. I went through their shelter training program as a volunteer several years ago, and what I learned about myself in the 40 hrs of class was life-altering. It taught me that no matter what you see on the outside on an individual, inside we are all fighting the daily battle of survival so we need to help each other out despite our preconceived notions about how people should handle difficult situations. The most valuable lesson: listen... then, listen some more.

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1 previous review
Rating: 4 stars  

Very thorough 40 hour training to help out at shelter. The main idea behind this group is empowerment and lack of judgement for their clients.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

I have been volunteering at La Casa De Las Madres since March of 2013. I thoroughly enjoyed their 40 hour training program. It was incredibly informative and they made participation fun. It is my first experience volunteering anywhere and I appreciate every experience whether on the crisis line, taking care of children, or just lending a hand to clean. La Casa provides important services to support women and children as they transition to healthier, happier lives. And, I am glad to be of some assistance.

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Rating: 5 stars  

I have volunteered over many years at various non-profits and have particularly enjoyed my volunteer experience with La Casa. The staff and fellow volunteers are really amazing and the work they are doing is so important!! Great job everyone.

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Rating: 5 stars  

I've been volunteering at La Casa for the past 5 months and ever since I started I've always felt happy and excited to go and volunteer. I'm so happy that this association exists and helps so many adults and kids looking for a safe environment. Not only that, they provide additional activities to improve their way of leaving, like computer classes, financial and personal development classes, arts, etc. Giving hope to a lot of individuals and families to have a new beginning. I just feel so proud to be a member of this organization.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

I have been with La Casa de las Madres for 6 months now and I couldn't be happier. The work this organization does is incredible, and so vital to the well being of our community. Domestic violence is a public health issue that needs to be addressed and stopped, La Casa is such an important and strong voice in the fight to end abuse. I am honored to be a part of an organization so completely dedicated to this movement.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2014

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