HUMANE SOCIETY OF THE TREASURE COAST INC

Rating: 4.14 stars   7 reviews

Issues: Animals

Location: 4100 Sw Leighton Farm Ave. Palm City FL 34990 USA

Mission: To provide shelter and rescue operations for animals in the Martin County area, and secure permanent, loving homes for abandoned, abused or neglected animals. Always teach responsible pet ownership and compassion for all living things.

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Community Reviews

Rating: 5 stars  

As a professional business woman, my firsthand knowledge of The Humane Society of the Treasure Coast is an organization that is reputable, dedicated and compassionate. Their Mission is to assure a better life for companion animals by providing shelter, finding loving homes and promoting respect for their place in our lives. Compliments to the Board of Directors, Frank Valente and all of the HSTC staff. A special “Thank you” to the thoughtful Volunteers!



I've personally experienced the results of this organization in...

professional endeavors and volunteering

If I had to make changes to this organization, I would...

construct an addition to their growing shelter

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Rating: 5 stars  

I would like to say that this is my first time that I experienced being in a shelter. I was really surprised!!
My experience with this organization has to be rated as excellent. I was extremely impressed with the facility.. it was spotless!!
I was able to see how the staff provided quality care for all the animals at this shelter. All the animals were safe, comfortable and in a very healthy environment. All of them had access to fresh water, music, and their kennels and cages were very cleaned.
I had the opportunity to meet the CEO/President of the Humane Society Mr. Frank Valente. He was very professional, polite and very proud of his facility. He took the time to share all the challenges that shelters faces every day. I really admire and respect Mr. Valente and all his professional staff; who devote their time and energy in giving animals a second chance. This is a reputable shelter that has all the policies in place.
I was so pleased with the experience that I have convinced some of my friends to donate to the facility, and also to help a dog or a cat to find a family that would be perfect for them.

Derek Rodgers

I've personally experienced the results of this organization in...

I adopted a shitzu, she is our new daughter.

If I had to make changes to this organization, I would...

Perhaps expanding or building a new addition to better serve the animals

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Review from CharityNavigator
Rating: 4 stars  

I've been intimately affiliated with HSTC as volunteer and staff member for six years. HSTC does a tremendously good and capable job of saving pets' lives, educating the public on pet issues, teaching the public's pets obedience training and helping the public to get low-cost spay/neuter surgery and euthanasia/cremation as needed. None of what HSTC is today would be so were it not for Frank Valente's business ability and focus on pet needs. While he, of course, oversees shelter policies & procedures, Valente delegates to staff those issues, such as animal care, that are their responsiblility. He focuses on the responsibilities befitting a President and CEO. In just one year, Valente secured 5 days a week on-site veterinary attention for the pets. Two years later, he is expanding our surgical and quarantine units in order to help more pets and has moved the financial situation from red to black through tough negotiations and inspiring solicitations. Without money the animals in our care have no chance for room and board, health care and eventually a loving home. HSTC is offering all of that to 2000 pets per year. We are grateful to staff, volunteers and the community for making this possible.

I've personally experienced the results of this organization in...

personal, professional and volunteer capacity

If I had to make changes to this organization, I would...

None at this time.

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Review from CharityNavigator
Rating: 5 stars  

I have been involved with the Humane Society of the Treasure Coast for many years now and have always found the executive management and staff to be very professional and compassionate to the mission they carry. I have watched this organization grow and advance even through a national recession. The CEO has managed the finances so responsibly that they have received four-star ratings for 3 years in a row--even in a difficult economy. Organizations that show strategic growth and are able to expand their programs and services to the community in a responsible way are surely managed by the best. The CEO there is a great leader and the staff follow his lead...the facts tell it all. Stop by an visit this organization and see for yourself!

I've personally experienced the results of this organization in...

Worked and partnered with HSTC management at external community meetings.

If I had to make changes to this organization, I would...

I would allow them to grow and continue what they do best - save lives!

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

What is unique about this organization?

Level of professionalism, compassion and knowledge of shelter care.

When was your last experience with this nonprofit?

2011

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Review from CharityNavigator
Rating: 4 stars  

In response to twistedsnaffle's review, it sounds like someone is a little bitter….did he not hire you for a job or something? I'm sorry to say that you have no idea what you're talking about. I have met with Mr. Valente on different occasions as well as the staff members there and all I have witnessed is compassion, dedication to those animals and very hard work from everyone! I choose to support this group and Mr. Valente for those exact reasons. At the different events they host in the community, the staff and volunteers are always so happy and eager to promote the shelter and seem so proud of their role. I think if the CEO was as bad as 'twisted' describes, these wonderful animal people would leave and go somewhere else. So to end on a positive note, I wish to say thank you HSTC staff and CEO for your love of animals and for promoting animal safety, training and kindness and to anyone who doesn’t know this organization, please go visit and see for yourself what a great place this is! And remember, behind every great organization, is a great leader.

I've personally experienced the results of this organization in...

Adopting, voluteering and donating

If I had to make changes to this organization, I would...

Build an extension on the building.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2011

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Rating: 5 stars  

I have worked with the Humane Society of the Treasure Coast for the last 2-3 years as a foster. I have nothing but good to say about the staff there.
I recently had a stressful event with one of my dogs and the compassion I felt from the staff there was touching. Frank, the CEO, and Jackie, community events coordinator, both went above and beyond in helping me during this time.
Thank you HSTC!!!!

I've personally experienced the results of this organization in...

In my own adoption of a pet and in my activities as a foster.

If I had to make changes to this organization, I would...

Utilize volunteers more effectively.

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Review from CharityNavigator
Rating: 1 stars  

13 people found this review helpful

The organization was a 4 star before they hired their current CEO. He has no compassion for the animals. He's a marketing guy and has no place making decisions for an animal shelter.

If I had to make changes to this organization, I would...

Fire the CEO, Mr. Frank Valente, and bring in someone who can run the place for the mission it holds.

The kinds of staff and volunteers that I met were...

top notch and caring (other than Mr. Valente, CEO).

Ways to make it better...

the CEO would have shown some compassion or concern for the animals instead of being so self absorbed and vengeful to people who disagree with him.

In my opinion, the biggest challenges facing this organization are...

One thing I'd also say is that...

When was your last experience with this nonprofit?

2009-4-01

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