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Nonprofit Overview

Causes: Health, Human Service Organizations, Human Services, Patient & Family Support

Mission: Hospitality House of Charlotte provides the comforts of home for families of seriously ill loved ones by offering affordable accommodations in the heart of Charlotte’s medical community.

Results: More than 57,000 guests from 49 states and 37 countries have been served by our programs since 1985.

Target demographics: families in medical crisis

Direct beneficiaries per year: 4,583 guests

Geographic areas served: Charlotte, North Carolina

Programs: affordable lodging for families and patients in medical crisis in Charlotte.

Community Stories

3 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

My husband was sent to Carolina Rehab for a spine problem after surgery. I was at a loss where
to stay. I went to a hotel and it was expensive, noisy and I didn't even feel safe. A nurse told me
about the Hospitality House . I was blessed to be able to get in. I have stayed here three weeks.
Not only did I enjoy the safety and comfort of the Hospitality House but I was also able to save gas
money as I was able to walk right to the rehab center.
Often we had food donated by volunteers or someone working in the house. It was so nice to
come in and have a hot meal after staying at the hospital all day.
I would totally recommend the Hospitality House to anyone needing houses while staying with
someone in the hospital.
I am very thankful that I have had the opportunity to get to know the staff and people staying at
the Hospitality House. Ann Hykin, Asheville, NC.

Advisor

Rating: 5

In today’s health environment more people than ever before have to travel for their healthcare. Local hospitals can’t offer the high tech, advanced level of care that a larger hospital can offer. This not only effects the patient it effects the patients family. Where do the families stay when they must go to another city for healthcare?
That is where Hospitality House of Charlotte comes in. It is a special place that allows for families to be together and heal together. Unlike a hotel, everyone in the house has a loved one in the hospital. The staff, volunteers and guests are like a big family, listening and creating an environment of love and care. With the lovely guest rooms, laundry facilities, a well stocked kitchen and food pantry the guests only need to be concerned about their patient. Hospitality House of Charlotte takes care of the rest.

Review from Guidestar

10

Donor

Rating: 5

Hospitality House of Charlotte has opened its home to more than 36,000 out-of-town guests with a loved one in medical crisis in the hospital. They offer two programs - an overnight program where guests are provided with a room and private bath, access to complimentary laundry facilities, stocked pantry with food, family room and truly caring volunteers. They also have a day guest program for family members who sleep at the hospital. They are welcome to come to the house to shower, use landry and all first floor amenitites.