Hope Haven Children's Clinic and Family Center

Rating: 5 stars   15 reviews

Issues: Mental Health, Education

Location: 4600 Beach Blvd Jacksonville FL 32207 USA

Mission: Hope Haven’s multi-disciplinary team provides excellence in educational, psychological and related therapeutic services for children, families and young adults with special needs.
Geographic areas served: Northeast Florida

2010 Top-Rated Nonprofit
Write a Review
Invite people to share their experience with this nonprofit!

Filter Reviews by Role

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

Role: Client Served
Rating: 5 stars  

Three days after Gram was born we discovered he had Down Syndrome. My husband and I were overwelmed. We wanted to learn as much as we could about his condition. From previous experience with my students at Episcopal High School volunteering at Hope Haven and from talking to people we knew we realized Hope Haven Children's Clinic was the place to start. We needed to talk with someone with experience who could help us. I will always be greatful to Laura Watts and Hope Haven for the immediate support we recieved and are continuing to recieve. This nonprophet organization is top notch. They do a great job of serving families with challenged children in regard to community support as well as some financial help. Each of the therapists Gram has worked with has been excellent. The facilities have expanded and more programs are being added due to community need.

I've personally experienced the results of this organization in...

counseling services,gatherings with other famlies(Down Syndrome Association), my son's therapies and Dr. appointments. As mentioned above everybody we have worked with has been very professional and helpful.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010-9-01

Was this review helpful? 
Rating: 5 stars  

My son has mild Autism, and he went to a special needs daycare as a preschooler. But once he reached school age, my only option for summers was my mom, who was a teacher. My mom was a doting grandmother, but I knew I couldn't keep sending him to stay with her every summer indefinitely, and had been looking into other options. I had heard of Hope Haven before, but did not know how great the staff was, until the summer of 2008, when I had no other options, as my mom had passed away in November of 2007. Still reeling from that hearbreak, I enrolled him in the summer camp at Hope Haven. Best decision I ever made. And even though my dad is retired now, and my son could spend summers with him, I will still take him to Hope Haven for Summer Camp, Winter Break, and Spring Break. He always needs help with his social skills, and Hope Haven provides the reinforcement he needs to improve them.

I've personally experienced the results of this organization in...

Improvement in my son's social skills because he needs constant reinforcement. I don't think a regular Summer Camp would take the time to help a child improve in this area.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010-7-01

Was this review helpful? 
Rating: 5 stars  

We have used many services from Hope Haven over the past nine years. Nine years ago, our youngest son was born with Down Syndrome. From the very beginning we were placed in contact with the Down Syndrome Association of Jacksonville, which was located at Hope Haven Children's Clinic. Our oldest child was diagnosed with ADD and later with Asperger's Syndrome. We have also used many services to help him deal with socialization issues, medications and other health issues. Some of the services we have received over the years include: Speech Therapy, Physical Therapy, Computer based training in the summers, Socialization training, educational evaluations, developmental evaluations, physicals, perscriptions, etc. We have also received many scholarships from Hope Haven to help offset the financial costs for the services we have received. The people, facilities and services are always outstanding. We highly recommend this facility to anyone who has children with special needs.

I've personally experienced the results of this organization in...

All three of our children have had multiple services at Hope Haven. They have also provided my family scholarships to help offset some of the costs for the services we have received. This money has allowed us to obtain services that we may not have been

If I had to make changes to this organization, I would...

I would increase their size, and staff so that they could help more families with their wide variety of services.

What I've enjoyed the most about my experience with this nonprofit is...

Their staff and facilities are great.

The kinds of staff and volunteers that I met were...

always friendly and helpful.

If this organization had 10 million bucks, it could...

expand and help more families with children in need.

Ways to make it better...

they had a speech therapist available when we lost the prior speech therapist from another organization.

In my opinion, the biggest challenges facing this organization are...

their need to expand. They have a wide range of services and could use more space and staff to complete its mission.

One thing I'd also say is that...

we never hesitate to go to Hope Haven to obtain help for any of our children.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010-7-01

Was this review helpful? 
Rating: 5 stars  

The BASICS program, presented through Hope Haven, has enriched my son's life beyond words. The staff is very creative in the development and presentation of programs and activities that are designed for their clients. They look to prepare them for future endeavors through opportunities for learning and real life expereinces. My son has developed lasting friendships and the staff has cultivated his love of sports. The annual Summer Camp is fun, fun, fun. Everyone, staff and participants have a wonderful time.

I've personally experienced the results of this organization in...

My son's enthusiasm, energy and excitement.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-9-01

Was this review helpful? 
Rating: 5 stars  

My daughter loves going to Hope Haven. I love it also. She receives speech therapy there and computer tutoring. We started going over a year ago and my daughter has shown tremendous growth in that time. All the people that work with her are kind and caring and yet get her to do her work. I love the annual review, it helps me set my goals for her for the coming year.

I've personally experienced the results of this organization in...

my daughters growth.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-9-01

Was this review helpful? 
Rating: 5 stars  

Hope Haven has been a heaven sent. Since discovering Hope Haven's summer camp that met every need of my special needs child, I feel like the group has educated me, more than my son. The group picks up my son from school, has structured activities and works with my son on homework. They have provided information that assisted us in finding the right school for my sons needs. They have formed special events like summer camps with their councilors acting as an integral part, this gave me tremendous faith in my sons safety, as well as the assurance that he would fully enjoy the trip. If your child has special needs this is definitely a group you should talk to.

I've personally experienced the results of this organization in...

educating my husband and I and helping our son overcome many obstacles.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-9-01

Was this review helpful? 
Rating: 5 stars  

My daughter has went to Hope Haven for various things (OT, PT, Speech, after school care, summer camp, one on one private tutoring, etc) since she was a toddler and she is now 12 years old!!! WE ABSOLUTELY LOVE THE ENTIRE STAFF THERE... They are very knowledgable & informational to us parents in regards to our children... Laura Watts is the BEST person i know when it came to needing an ear to listen to us & help us with issues related to Down Syndrome where our daughter Ashley was concerned... Ashley's tutor, Ms Marge, has her doing things that we were told she'd never do... Without there help we may not have taught our daughter to the best of her ability, they have the know how to teach us as parents... THANK YOU TO EVERYONE AT HOPE HAVEN... WE LOVE YOU, GOD BLESS...

I've personally experienced the results of this organization in...

working with my daughter Ashley with them...

What I've enjoyed the most about my experience with this nonprofit is...

the family friendly atmosphere... Everyone is so nice there...

The kinds of staff and volunteers that I met were...

pretty much everyone there... they know my family well since our daughter has went there for so long... Very knowledgable staff...

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-9-01

Was this review helpful? 
Rating: 5 stars  

The focus on education versus therapuetic results is very different from clinics in my area. All of the therapists we have seen have offered meaningful and easily implementable suggestions to attain specific goals related to my childs education. I especially like having the evaluation with an Educator who has seen many children with DS and can offer tried and true suggestions for improvements in various educational abilities. Great Clinic! We'll go back.

I've personally experienced the results of this organization in...

I heard about Hope Haven at an NDSS conference. I was excited to have my daughter with Down syndrome evaluated from a clinic with an educational focus. We had our first eval done when she was just beginning kindergarten and had a follow up eval 4 years later when she was in third grade. We have regular evals at home in Texas, however we are always amazed at the wonderful information we receive at Hope Haven. We have taken that information and shared it with her school and have implemented the suggestions there and at home with great success. While the PT, OT and ST suggestions have been beyond what we have received at home, the ideas for furthering her reading comprehension have been the best part. We have been able to easily express the techniques to others and implement them at home. We plan to have another follow up in a couple of years.

If I had to make changes to this organization, I would...

Branch it out to Texas

What I've enjoyed the most about my experience with this nonprofit is...

The eval with the educator

The kinds of staff and volunteers that I met were...

PT, ST, OT, Physician

If this organization had 10 million bucks, it could...

Train other therapists to do their evaluations with education primarily in mind. Maybe create branches in other areas of the nation.

Ways to make it better...

We could have seen the ST and Physician on both trips. The times we could attend were limited and these two were not available that second follow up eval.

In my opinion, the biggest challenges facing this organization are...

Growing too fast and losing the educational focus

One thing I'd also say is that...

The clinic needs to maintain an Educator as the Director to maintain the educational focus. While all the therapists we have seen are excellent, the biggest difference in this clinic vs one at home is the educational focus.

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009-11-01

Was this review helpful? 
Rating: 5 stars  

We visited Hope Haven in 2009 for the first time when my son was 9 months old. Laura Watts and her staff made us feel very comfortable. The therapists are very knowledgeable and gave us many activities to help our son. After our visit, we received a packet from the staff with wven more ways to help our son. I highly recommend a visit to Hope Haven to any family that has a child with Down Syndrome.

I've personally experienced the results of this organization in...

teaching me ways to help my son

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-5-01

Was this review helpful? 
Rating: 5 stars  

My 12 year old daughter has had annual evaluations at Hope Haven since she was about 1 1/2 years old. We always get practical ideas to help her progress educationally, physically and emotionally. All of the staff are very positive and encouraging. My daughter loves seeing everyone each year. She loves how much they make the evaluations all about her and what she can do and not about what she cannot do. My husband and I always leave feeling that we are making a difference in our daughter's life. I would recommend that anyone who has a child with Down Syndrome go for at least an annual evaluation. You will be glad you did.

I've personally experienced the results of this organization in...

Their honest and productive evaluation of my daughter's Down Syndrome and ADHD dual diagnosis.

If I had to make changes to this organization, I would...

Clone them and move them to West Paml Beach so my daughter and all the kids down in Southeast Florida could attend regular therapy sessions instead of only having a consultation once a year.

What I've enjoyed the most about my experience with this nonprofit is...

their positive attitude towards my daughter's future.

The kinds of staff and volunteers that I met were...

focused on helping my daughter, my husband and I find the best ways to help my daughter become the most productive, happy person she can be.

If this organization had 10 million bucks, it could...

help so many more families and children reach their greatest potential.

Ways to make it better...

they could have more Monday evaluation appointments available. Traveling from South Florida and working full time, it is nearly impossible to take a Wed appointment.

In my opinion, the biggest challenges facing this organization are...

funding and single location limit the number of children and adults that can be helped.

One thing I'd also say is that...

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2010-4-01

Was this review helpful?