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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: Animal rescue and placement

Programs: In 2014, the organization rescued and placed 1,750 homeless animals, many of which were special needs, requiring surgery for broken limbs, eye injuries, internal injuries, needing heartworm treatment, and requiring behavior modification. The organization received 125,000 in donated services and materials in 2014.

Community Stories

14 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

After having lost one of our senior cats last fall to an unexpected case of congestive heart failure, we were just devastated. I visited Kitty City in December, and had this amazing little Lynx Point Siamese come right up to me and start talking. As soon as I sat down, he jumped into my lap and started snuggling. Needless to say, I fell in love right away. HT was thrilled for me to adopt Augie (now known as Simon), but was concerned that he needed serious dental work. So we agreed that I would take him down to Richmond for a teeth cleaning (and possible extraction) since they didn't have a driver available right away, but that HT would handle the expense. Thanks to this cleaning, his dental health has improved significantly and my regular veterinarian thinks he is in great health.

A few months later, our sixteen years-old tabby and fourteen years-old chihuahua also passed away. We realized quickly that Simon was pining for more social interaction. I visited Kitty City again and met Lavender (now known as Zoe), and just felt she would be a great fit with Simon. As soon as we brought her home, the two cats immediately hit it off, and now are just the best of playmates.

I was impressed with the adoption process for both cats, as it was simple and straightforward. The adoption areas were clean and humane for the pets, even letting the cats socialize together when there was more than one. The volunteers were kind and friendly, and understanding of our recent losses.

We are incredibly grateful to HT for helping us give Simon and Zoe their forever homes. We would recommend (and we do) to others looking for a forever pet companion to visit HT's adoption center and events.

Review from Guidestar

8

Volunteer

Rating: 1

Homeward Trails is NOT a good charity. Per their IRS 990 for 2014, over 40% of their income of $800,000+ went to salaries. Rather than provide behavioral and /or rehabilitation training to dogs with problems, they are killed. All of the Michael Vick fighting dogs allowed to go to rescue were rehabilitated to be wonderfully loving dogs. I personally have knowledge of at least 7 dogs killed in 2015. This after the Director (who personally earns over $100,000 annual salary) claimed fewer than 12 dogs had been 'put down' in 10 years. Dogs are locked up in their facility for 23 hours a day with little interaction with other dogs or people. NOT a good thing. We need to work to get rid of the current 'administration' and stop this abuse of their charitable status and make this charity uphold what it was meant to do.

Adopt yes. Help these rescue animals find new homes. Donate? NEVER.

5

Client Served

Rating: 1

It appears they knew about the liter of dogs having Parvo. The person that interviewed us didn't mention that to us, the foster owners didn't mention it to us. Complete scam. They said we could take it to there approved vet for a discount, they would teach us to treat the dog at home, like we are a Vet, or give the dog back. These guys are slime bags and the Director didn't have the courage to call us. I guess we are going to have to shut them down in order to get them to pay the medical bills. stay away from these guys.

3

Client Served

Rating: 1

I'm not sure this "non-profit" is looking to actually find homes for the dogs they rescue. A few days after filling out the online forms indicating I was interested in a specific dog, the coordinator asked for vet records of a dog my parents owned from over 20 years ago. I couldn't find the records and asked why it was necessary to have such paperwork from so long ago. I immediately received a response indicating there were other applicants and if one of those adoptions fell through, we may get a chance. I also indicated we were approved at a few other animal rescues in the the area, but Homeward Trails does not "work" with any other rescues to share information. A few days later, she indicated she was still waiting for the paperwork and couldn't go through approving me without it.
We went back and forth on email a few times and each time I indicated this would be easier with a simple phone call.

Between wasting time and obfuscating information, it seems like this group do not want to home any dogs or they don't have the dogs to adopt. I am severely disappointed in this shelter and they aren't doing the animals any service.

Try the Humane Society, FOHA or Lucky Dog instead.

4

General Member of the Public

Rating: 1

Submitted application, emailed, emailed, phoned, phoned. FINALLY one email...that was it. You want good homes for these animals and yet, no response is given to the applications when submitted. This rescue definatly needs an overhaul.

1

Volunteer

Rating: 5

I first adopted from Homeward Trails in 2004. It was my first experience with a rescue and it was amazing. I met my dog's transport when she arrived. Homeward Trails had said that if I didn't want to adopt, they would place her in foster care. However, after 5 minutes I knew that was not a problem.

We adopted two cats after that from Homeward Trails and added another dog a couple of years ago. I'm looking to adopt another dog now that some of our senior pets have passed on. Homeward Trails got right back to me about the puppy I inquired about. I have looked at other groups while I search for a specific type of dog and have yet to hear back from any of the other organizations that I have contacted.

I have volunteered for Homeward Trails in the past (can't anymore due to work obligations) and have seen firsthand how dedicated their volunteers and staff are. Homeward Trails puts the safety and well-being of animals first.

Homeward Trails volunteers are open and up front about their adoption policies and I know how much they are spending on medical bills and other needs for their animals (they spend more on most animals than they get back in adoption fees, I've helped volunteer at many of the fundraisers they have held to make up the difference). Their adoption fees are right in line with other animal rescues that do not receive any government funding.

Review from Guidestar

5

Client Served

Rating: 1

This organization makes a potential adoptee feel like a negligent criminal. I hope they have many foster homes because by the time they were done questioning me, the last place I would go to adopt an animal is homeward trails. They are keeping pet stores in business

Review from Guidestar

2

Client Served

Rating: 5

I adopted my dog Blondie from this organization and could not have been happier with the process. HTAR makes sure their adopters know that they are with you through out the dogs life, whether it's referrals to good veterinarians or boarding, advice on training (they offer a free 30 minute consult with a certified trainer when you adopt). When my boyfriend and I were considering adopting a dog, they never pressured us and listened to our concerns and helped us find the right fit. Finally, I have never met a more enthusiastic group of volunteers. Each of them are dedicated to helping orphan animals good homes.

6

Client Served

Rating: 1

This has to be one of the worst rescues. It has upset my family to the point I will never look for another dog at a rescue. We went through the process of getting a treewalker coon hound.

When we first applied it took multiple emails to get a response. When we did it was extremely rude.

To give you a bit of background. Both my wife and I have had dogs in the past. They have since past away and we wanted a new puppy. We got a long haired dog about a year ago and my allergies went crazy. We had to find that puppy a new home after after 6 months of trying to get my allergies to calm down. My family really struggled with letting our puppy go but just had to find her a great new home since my allergies did not get better.

Based that experience we knew a long haired dog was out of the question and we really wanted to be careful in getting a new dog. When we saw treewalker coon hound, which is very close to my last dog we contact them to start the process and meet the dog.

The first email we received said she did not know how to handle my application since I had allergies in the past. We said we just want to meet the dogs and see what happened.

We met the puppies twice in a closed environment. Both times we were in a garage with 6 puppies running around and all over myself. The second time we even had the Mom to the puppies. I had no reaction to dogs at all. I know when I am going to have allergies that they will hit fast and hard so I knew we were safe.

After the second meeting we thought everything was going to be good, but the director emails us saying that we should not be allowed to have a dog since I had allergies and had to re-home my last dog. She also said that all allergies are different and my could come of after we got the puppy. She acted like she knew more about my allergies than I do, I have lived with them for 41 years I know what to expect. She even made a comment of what would happen to the dog if I got allergies again, sounding like we would do something to the puppy. Then ended with she could not risk the puppies future with our family.

We found this rescue to be extremely rude and unprofessional..

I would run not walk from this rescue.

We are now looking through a number of animal shelters in the area to find our family dog from a place not looking to hoard animals and make a buck off them. After this experience we will never look at another rescue for our family dog.

3

Volunteer

Rating: 5

Homeward Trails is an excellent organization that truly cares about the animals. They offer wonderful volunteer opportunities and take great care of the animals they care for. I love volunteering for them and would encourage others to become involved.

Review from Guidestar