My experiences with this Nonprofit organization's Foundation have always been top shelf. A disgruntled former volunteer left a scathing review of this group...don't let a hater mislead you about the good works and deeds this organization does in support of animal welfare and the Texas Hill Country in general.
I have been using Hill Country Animal League for several years. As a non-profit, it is critical that our animals receive excellent care while being spayed/neutered and vetted. The staff that works with the animals is outstanding. They are committed to the animals they serve and they do everything in their power to ensure their safety. I volunteer in the surgical suite at times and I can tell you from experience, every animal is treated to the best possible service from the vets and techs.
Review from Guidestar
I have been volunteering with this organization since it's inception. Until six months ago, this was one of the best non-profits in our area. The organization reported to a membership that voted on it's board representation. In the past few months the board president (who has limited business knowledge) refuses to acknowledge her inaptitude to run a business of this magnitude. She was instrumental in forcing a membership meeting to oust the previous board, who at least knew what they were doing. Since her election, she arbitrarilly changed policies and bylaws so that members are no longer in control of the organization. She is using the non-profit for personal gain (transactions are run through a company she owns), decisions are made that benefit her husband's election (he has a political position) and she has multiple conflicts of interest which should have made her ineligible for office. The organization is being run by the paid bookkeeper and receptionist, neither of which are qualified individuals. Rescues and volunteers with business knowledge are being forced out of the organization. Inadequate staff is in place for providing safe and appropriate spay/neuter services. Unqualified consultants were hired at top dollar to restructure the organization, when numerious volunteers had far greater knowledge and had offered to conduct the reviews for free. Now we are hearing the president is appointing herself executive director, which is violation of the bylaws. Key personnel were recently fired in the thrift store, which resulted in a walk out of key volunteers. The thriftstore is the backbone of the organizatinon, funding the spay/neuter clinic. The organizatin is in operating in a chaotic state.
Hill Country Animal League (HCAL) in Boerne, Texas, has made such a positive difference in our community by providing low cost spay/neuter services and a pet adoption program to aid homeless pets. HCAL has also been very active in educating the public concerning humane treatment of animals and proper pet care. HCAL has been helping people and pets for nearly 25 years through the operation of the HCAL Rummage Store where all net proceeds go toward the spay/neuter operation at the HCAL clinic. Last year over 6500 pets received services. Our volunteers include many middle school and high school students, several of which come back year after year and summers when they go off to college. Last year HCAL got its first FaceBook page and our younger volunteers and employees keep the organization fresh and up to date. HCAL wants to grow its facilities and be able to help even more people and pets. So this year we are expanding our Board and gearing up for a fund raising campaign. What makes HCAL special is the people that make it work every day. The dedicated employees, veterinarians and volunteers are focused on humane treatment of animals. They always go the extra mile with a smile! HCAL's mission is even more important during this time of a struggling economy and military deployments. Pets are often left behind or abandoned when families lose their homes. The area that HCAL serves has also been hard hit by deployment of military and national guard personnel who are faced with leaving their pets behind. HCAL helps re-home these pets and/or provides support in the way of pet food or pet services for people experiencing hard times.
Review from Guidestar