HERO, Healthcare Equipment Recycling Organization

Rating: 5 stars   16 reviews

Issues: Environment, Health, International

Location: 5012 53rd Street South Suite C Fargo ND 58104 USA

Mission: HERO collects and redistributes donated healthcare materials to benefit those in need.
Results: In 2012, HERO served a volume of 3,119 individuals and agencies in our local and regional community. A total of 33 different medical mission teams received over 97,000 pounds of supplies and we saved over 152,000 pounds of supplies from area landfills.
Programs: HERO serves people locally, regionally and globally. Primary recipients are residents of North Dakota and Minnesota. HERO is open Monday through Friday to provide individuals and agencies with medical supplies and equipment and accept equipment donations to redistribute to those in need. HERO has 3 staff and hundreds of volunteers that sort, clean, and pack donations to give to those in need. Many college and high school students are provided volunteer service opportunities at at HERO.

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Community Reviews

Rating: 5 stars  

I travel to Haiti with a group of doctors and nurses to give medical care to the people of Haiti. We obtain many of the needed 10,000 pounds of medical supplies that we send each year through HERO. Those good supplies would have been put into the local landfills but because of HERO's efforts those much needed supplies go to Haiti with our medical team. The supplies are used to preform 40-50 surgeries and enable the hospital staff to continue giving care long after we leave.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

My first contact with HERO was on a mission trip to Haiti. I found out that they had packaged donated medical supplies to help people there and stock the shelves of a local hospital there. Their work was lifesaving and amazing!! When I returned home to Moorhead, I realized that they were providing medical equipment and supplies to thousands of local citizens as well. These supplies would have been thrown in the garbage without the HERO organization. This organization saves lives, keeps trash out of landfills and fills a need for people who are really hurting. What could be more important than that??

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

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1 previous review
Rating: 5 stars  

1 person found this review helpful

My first contact with Project HERO was during a mission trip to Haiti. I met the warehouse director, Georgia Dufault in the airport in Haiti and learned that HERO was involved in collecting donated medical supplies that would be used by American doctors and nurses doing urgently needed surgeries at a Haitian hospital. I was intrigued by idea of recycling medical supplies and equipment and impressed by the mission of the organization. I am a nursing faculty member at Concordia College, and as a result of my first introduction to the HERO organization, I have worked with HERO as a learning partner for both nursing students and global health issues students. I became a board member recently because I believe so passionately in the work of this organization. I have seen the dramatic difference that HERO equipment and supplies can make to local and global citizens. I have seen how this organization uses the resources they have been gifted with to pass on the gift of health to others. Project HERO is aptly named, as they function as a health HERO to thousands of people every year, and an environmental HERO that keeps thousands of pounds of medical supplies and equipment from being wasted in landfills!!!!

I've personally experienced the results of this organization in...

providing medical supplies and equipment to people who would otherwise lack access.

If I had to make changes to this organization, I would...

make more people aware of the important work of the organization.

What I've enjoyed the most about my experience with this nonprofit is...

the dedication and passion of the employees and volunteers.

The kinds of staff and volunteers that I met were...

pleasant, dedicated and easy to approach.

If this organization had 10 million bucks, it could...

serve even more citizens with critically needed medical supplies.

Ways to make it better...

I had known about the Project HERO organization sooner.

In my opinion, the biggest challenges facing this organization are...

the huge need for their services.

One thing I'd also say is that...

donating to this organization is a great way to leverage your dollar, because the organization works with donated supplies and equipment, your donation goes a long way!!

When was your last experience with this nonprofit?

2010-4-01

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Review from Guidestar
Rating: 5 stars  

This is an outstanding organization with staff and volunteers who work endlessly to make it the great success it is. It not only helps so many people in our community but has touched and saved lives worldwide. Superior work HERO staff and volunteers.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

Where would you turn if you needed medical supplies or equipment but couldn't afford it? Or...what do you do with the crutches or shower stool, or lift bed that you have but no longer need? HERO is the place to go! HERO stands for Healthcare Equipment Recycling Organization. This worthwhile non-profit promotes "green" by recycling reusable and discarded medical supplies to people in need, which would otherwise end up in landfills. The HERO motto is "Save a Life, Save the Earth"! I can't think of a better organization that is providing these two invaluable services..medical supplies to the needy and recycling the tons of supplies being thrown away! I have been a volunteer sorter for HERO over the last nine years, and am a board member as well. HERO has a huge environmental impact, keeping over 50 tons of medical supplies from disposal in our local landfill. I believe in "Going Green" and I believe in HERO's mission and vision to provide medical supplies locally and globally.

Will you volunteer or donate to this organization beyond what is required of board members?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2012

Was this review helpful? 
1 previous review
Rating: 5 stars  

9 people found this review helpful

I first began my association with Project HERO as a volunteer working and sorting used medical supplies in the warehouse. Having a husband in the medical field, I was drawn to the importance of the redistribution of durable medical supplies locally and to medical missions worldwide , items which would have ended up in the landfill. Three members of my family went on a Haiti medical mission and saw first hand the shipment and delivery of these goods from HERO, which was put to good use in Haiti, especially after the recent devastating earthquake. I am now a current executive board member of HERO, and am proud to support and promote HERO's mission of

What I've enjoyed the most about my experience with this nonprofit is...

the joy and gratitude of the people in Haiti after receiving the tons of medical supplies sent from Project HERO. My family got to see first-hand the life changing difference it made in these peoples lives, and the ongoing need of sending these supplies.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-4-01

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Rating: 5 stars  

1 person found this review helpful

HERO is doing wonderful things here in the Fargo / Moorhead area to help those in need. By recycling through redistribution; taking donated health care items and redistributing for donation, HERO is not only helping the less fortunate, but helping our Earth!

I've personally experienced the results of this organization in...

being a close friend with an employee and having the chance to witness the non profit organization.

If I had to make changes to this organization, I would...

Targeting a broader area of the Fargo / Moorhead area.

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Rating: 5 stars  

1 person found this review helpful

HERO is a great organization. So many people are in need of quality medical equipment and HERO is a great way of connecting "people who have" with "people with a need". It is truly a little bit of heaven on earth!

I've personally experienced the results of this organization in...

I've personally experienced the results of this organization because it has helped renew hope in me that people are being taken care of that need help.

If I had to make changes to this organization, I would...

I would update their website.

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Rating: 5 stars  

1 person found this review helpful

I have helped out at HERO to package, label, and ship supplies to Haiti for a few years now- they are an amazing Non-Profit that is making a difference all over the world!

I've personally experienced the results of this organization in...

Pignon, Haiti!

If I had to make changes to this organization, I would...

Find them a larger space to work in.

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Rating: 5 stars  

1 person found this review helpful

HERO is a great organization to volunteer with. The employees are very friendly and helpful. This organization has inspired me to do more and want to volunteer in less fortunate areas in the world as well as in my own community.

If I had to make changes to this organization, I would...

Hire the same people because they care about the work they do and the people they help.

What I've enjoyed the most about my experience with this nonprofit is...

I've enjoyed the interacting with the people who work there as well as other volunteers. I also like the feeling I get when I'm done volunteering at HERO.

The kinds of staff and volunteers that I met were...

Friendly and caring people who are committed to helping the community around them as well as the less fortunate people around the world.

Ways to make it better...

there is nothing that would make my experience better. Everyone is so wonderful to be around they make the atmosphere happy.

In my opinion, the biggest challenges facing this organization are...

Finding more people that are as caring as the people who work and volunteer here.

One thing I'd also say is that...

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010-4-01

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Review from Guidestar
Rating: 5 stars  

6 people found this review helpful

HERO has been an excellent organization to be associated with. I look forward to volunteering with them every month (and sometimes up to twice a month). The friendly staff let you know you are making a difference in the world. Their altruistic view point and dedication to their cause are inspiring. Being a pre-med student I have learned immeasurable amounts of information about the needs in the community and other countries, like Haiti. I would recommend, to anyone that asks, to donate time to this awesome nonprofit organization.

I've personally experienced the results of this organization in...

the community and behind the scenes. Stories about the lives that are touched and the trips outside of the country help to generate a positive experience while working with HERO.

If I had to make changes to this organization, I would...

employee the same people that you dedicating their time and lives to HERO now. They are doing a fantastic job.

What I've enjoyed the most about my experience with this nonprofit is...

coming to an organization with upbeat staff and fellow volunteers. I get to spend time with people that have the same goal as I do. I have met many people that make the whole experience worthwhile.

The kinds of staff and volunteers that I met were...

encouraging, enthusiastic, and entertaining!

If this organization had 10 million bucks, it could...

reach many more lives. There are countless individuals in the world that are in need of medical supplies. Clean and useful medical equipment help improve the quality of life for so many. HERO would make sure the money was put to good use.

Ways to make it better...

No way to make the experience better. Knowing that others are affected by what I do is the greatest reward that I could receive.

In my opinion, the biggest challenges facing this organization are...

(is) limited funding. The ability of this organization to give back would be greatly enhanced with more donations and grants.

One thing I'd also say is that...

HERO is a great opportunity to give back!

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010-4-01

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"If I ran into this organization" should read "employ the same people..." instead of "employee the same people..." Sorry for the misprint.

Review from Guidestar
Rating: 5 stars  

4 people found this review helpful

I've been very pleased with this organization's ability to get the community engaged and motivated to help. Connie Peterson's involvement is what has inspired me personally to become a part of raising money for HERO during the marathon in Fargo. I look forward to the experience, and working more closely with this organization in the future.

I've personally experienced the results of this organization in...

the community - they have consistently demonstrated professionalism.

If I had to make changes to this organization, I would...

try to get the word out on billboards.

What I've enjoyed the most about my experience with this nonprofit is...

their ability to welcome people.

The kinds of staff and volunteers that I met were...

very friendly.

If this organization had 10 million bucks, it could...

give a lot more!

Ways to make it better...

none.

In my opinion, the biggest challenges facing this organization are...

getting people to know about them.

One thing I'd also say is that...

it would be nice to hear more about your organization and the actual numbers of what has been distributed in dollars.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-4-01

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Review from Guidestar