H.E.R.O.E.S. Care, Inc.

Rating: 4.87 stars   30 reviews

Issues: Human Services, Veterans

Location: 1306 R West Lark Industrial Drive Fenton MO 63026 USA

Mission: H.E.R.O.E.S. Care provides coordinated support for military members and their families before, during, and after deployment in the communities where they live.
Results: Since 2003, over 100,000 military members and their families have received material, financial and other support through our network of volunteers and specially trained caregivers
Target demographics: Military Families in Genuine Need.
Geographic areas served: National
Programs: HEROES Care is an affiliation of program partners working together to provide one-on-one dedicated care for military families in the communities where they live. A specially trained, gender matched volunteer is assigned to a primary care receiver or PCR (spouse/significant other/other adult family member) designated by the deploying service member. This Hometown Support Volunteer (HSV) monitors the family situation and coordinates community support. The HSV also has dedicated access to national organizations that can provide for financial needs and job placement services. The HSV is specially trained to detect the need for professional mental health care and can refer the PCR to the affiliated partner organization to intervene.All of this care begins before deployment, continues through deployment, and up to two years post deployment at the discretion of the family. There are no contracts to sign and all services are free of charge.

2014 Top-Rated Nonprofit
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Community Reviews

Rating: 4 stars  

1 person found this review helpful

HEROE's care is an amazing organization! My
Spouses group visits regularly to pick up things
that out military families need here at Scott.
I am very pleased with how kind and professional
everyone is. They truly make a difference in
Military members lives and in the community!

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Rating: 5 stars  

1 person found this review helpful

Jon and his crew are wonderful! My husband and I recently bought a new home, and without them, we would not have been able to furnish the house. We got 2 new dressers, a headboard, a solid wood entertainment center, a sleeper sofa, 2 lamps, a coffee table, and 2 end tables from them.
I also have worked as an Ombudsman and have seen and experienced the love and care that they have towards our sevicemen and servicewomen. They always have time to make sure that we all have whatever they can provide and an ear to listen. This great group of people love and care for all military families, and we love and care for them just as much!

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Rating: 5 stars  

1 person found this review helpful

I have personally seen how their work has bettered the lives of active duty and veterans. Our community is a better place because of them.

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Rating: 5 stars  

1 person found this review helpful

I am a military member who has worked as a First Sgt and a Family Readiness Assistant. I was just recently made aware of H.E.R.O.E.S Care and the organization is truly amazing. The help and support provided to the military families is just phenomenal. We have received many donations for our military members and I've had a chance to volunteer with them several times. I will continue to support H.E.R.O.E.S Care and I'm proud to be associated with them.

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Rating: 5 stars  

2 people found this review helpful

I am the Family Readiness leader for the National Guard in Cape Girardeau, Mo. HEROES Care helps our soldiers with everything from diapers and clothes to furniture and food. Their reach doesn't stop at their front door, because of the relationships HEROES Care builds, they can call on volunteers all over. I was contacted to help out with a Navy Vietnam vet in our area who has fallen on hard times. I was able to deliver 3 boxes of food, free from HEROES Care, to help get them by until paperwork for the more permanent solution can be processed. This Veteran was so appreciative and glad to know someone cares.

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Role: Professional with expertise in this field
Rating: 4 stars  

2 people found this review helpful

I have been able to work with HEROES Care on several different occasions and they have met the needs of what my families had. Thank you HEROES Care!

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Rating: 4 stars  

1 person found this review helpful

I have been using and supporting HEROES care since 2010. There have been plenty of times where I have used heroes care for furniture, appliance, school supplies, clothing, and my army office supported them during a can food drives at blues games. President Jon Jerome even volunteered his time to my previous Army reserve unit as a guest speaker for our annual valentines day ball. Being part of HEROES care has definitely made me a better person and allowed me to help other soldiers in need of this great military benefit. Thank you HEROES Care!

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Rating: 5 stars  

1 person found this review helpful

While H.E.R.O.E.S. Care begin in Missouri, it stretches all across the United States. I am privileged to be a trained Hometown Support Volunteer and Outpost Leader here in Connecticut.

I am a civilian, and it is entirely my honor to come alongside members of the military and/or their loved ones and provide one-on-one, local, long-term support, for as long as needed and in any way possible: before, during and after one's deployment.

I am so grateful for the avenue of H.E.R.O.E.S. Care as it provides me with a way to give back; to serve those who so selflessly serve me. In addition, I have discovered a whole army of people who want to help--they just did not know how or where to start.

Additionally, I must note that this organization is what it says it is, and does what it claims to do. They have their priorities in order and truly deserve GREAT Nonprofit status. I am proud to be part of their efforts.
E.Knight, Rowayton, CT

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Rating: 5 stars  

1 person found this review helpful

As the Family Readiness Officer for the local Marine Reserve unit in St. Louis, I have worked with the incredible folks from H.E.R.O.E.S. Care for several years. The have assisted my Marines and Sailors with everything from diapers to furniture. This past year, one of my sections had to stay at the Reserve Center during their two-weeks of active duty and needed a refrigerator to store personal food items. Jon was able to locate a donor within a couple of weeks. I can't tell you what a morale booster it was for the Marines to be able to have a cold soda or sandwich after working hours (eating MREs every day for two weeks gets old fast). The team of professionals at the Fenton location is always available to assist or answer a question and go out of their way for our military families.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

1 person found this review helpful

I've been in the military for almost 10 years and when I met my husband he was getting ready to be stationed at ft. bragg. I ended up moving up there to be with him and we had absolutely NO furniture and NO money! It was a stressful time for us. H.E.R.O.E.S. Care made a world of difference. They helped us when we were in a overwhelming position. We could not be more happy and more grateful and know that if we are in need again, they will be there for us.

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